Reviews
Raymond Baez exhibited excellent Customer Service from the minute. I dropped my car off this morning until the last minute that I pulled out of the garage.. He is an exceptional employee. If I was reading Audi on Kym alone, they would get 100% all of the time. !!!
Raymond Baez exhibited excellent Customer Service from the minute. I dropped my car off this morning until the last minute that I pulled out of the garage.. He is an exceptional employee. If I was reading Audi on Kym alone, they would get 100% all of the time. !!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Desi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Mike was extremely helpful and helped me get a great deal on a car. He went above and beyond to make sure I was happy and that any little problem would be fixed. He showed and helped me make sure I knew how to do just about anything I would normally need/use. I would 100% buy from here again if Mike was my salesman again.
Mike was extremely helpful and helped me get a great deal on a car. He went above and beyond to make sure I was happy and that any little problem would be fixed. He showed and helped me make sure I knew how to do just about anything I would normally need/use. I would 100% buy from here again if Mike was my salesman again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Devin, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service staff is professional and polite. No snacks out at 7:30 but the coffee is good. Loaner products bided as needed
The service staff is professional and polite. No snacks out at 7:30 but the coffee is good. Loaner products bided as needed
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Marky1835, for your wonderful review! We're thrilled to hear that our service staff provided you with professional and polite support, and we're glad you enjoyed the quality of our coffee. We appreciate your feedback about the snacks and will work on ensuring they are available at all times. We look forward to welcoming you back soon!
It was a pleasure to be handled so efficiently and professionally. I didn't expect a Saturday morning appointment to be so quick and easy. Thank you.
It was a pleasure to be handled so efficiently and professionally. I didn't expect a Saturday morning appointment to be so quick and easy. Thank you.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!
Sparkling clean, friendly staff and knowledgeable sales people. Louis was my salesperson: he made sure I got the car I wanted within my price point, as well as understanding all of its “bells and whistles” prior to driving home. In fact, when I went to pick up my new Audi, he had placed a huge red bow on the hood, making me feel as though I were in one of those luxury car Christmas commercials!
Sparkling clean, friendly staff and knowledgeable sales people. Louis was my salesperson: he made sure I got the car I wanted within my price point, as well as understanding all of its “bells and whistles” prior to driving home. In fact, when I went to pick up my new Audi, he had placed a huge red bow on the hood, making me feel as though I were in one of those luxury car Christmas commercials!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with Louis! Feel free to reach out to us if you need anything. Have a wonderful day.
Talked to Nick and from scheduling to the actual repair, everything went smoothly. Got the car back washed. It is very convenience for me as well.
Talked to Nick and from scheduling to the actual repair, everything went smoothly. Got the car back washed. It is very convenience for me as well.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sopha, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dealer service is the best. They are very professional and take good care of their customers
Dealer service is the best. They are very professional and take good care of their customers
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Karl Becker my sales person went out of his way to help me even after the sale! Very professional , helpful and knowledgeable. I would highly recommend him .
Karl Becker my sales person went out of his way to help me even after the sale! Very professional , helpful and knowledgeable. I would highly recommend him .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robin, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Peabody! Thanks again for the recommendation, and have an amazing day!
Our Service Coordinator, Marcelo, was absolutely fantastic! He was professional, knowledgeable, and incredibly helpful throughout the entire repair process. He took the time to clearly explain our repair options and kept us consistently informed about the progress of our car. Marcelo went above and beyond by even arranging Uber rides for us so we could conveniently return to pick up our vehicle. His exceptional communication, attention to detail, and genuine commitment to customer service made the entire experience seamless and stress-free. We truly appreciate everything he did and highly recommend Marcelo.
Our Service Coordinator, Marcelo, was absolutely fantastic! He was professional, knowledgeable, and incredibly helpful throughout the entire repair process. He took the time to clearly explain our repair options and kept us consistently informed about the progress of our car. Marcelo went above and beyond by even arranging Uber rides for us so we could conveniently return to pick up our vehicle. His exceptional communication, attention to detail, and genuine commitment to customer service made the entire experience seamless and stress-free. We truly appreciate everything he did and highly recommend Marcelo.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ellen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Peabody. Thanks for the recommendation, and have an amazing day!
Can't say enough good things about this dealership. Courteous, clean, quick.I would definitely come back
Can't say enough good things about this dealership. Courteous, clean, quick.I would definitely come back
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Althea, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.