Reviews
Karl Becker my sales person went out of his way to help me even after the sale! Very professional , helpful and knowledgeable. I would highly recommend him .
Karl Becker my sales person went out of his way to help me even after the sale! Very professional , helpful and knowledgeable. I would highly recommend him .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robin, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Peabody! Thanks again for the recommendation, and have an amazing day!
Our Service Coordinator, Marcelo, was absolutely fantastic! He was professional, knowledgeable, and incredibly helpful throughout the entire repair process. He took the time to clearly explain our repair options and kept us consistently informed about the progress of our car. Marcelo went above and beyond by even arranging Uber rides for us so we could conveniently return to pick up our vehicle. His exceptional communication, attention to detail, and genuine commitment to customer service made the entire experience seamless and stress-free. We truly appreciate everything he did and highly recommend Marcelo.
Our Service Coordinator, Marcelo, was absolutely fantastic! He was professional, knowledgeable, and incredibly helpful throughout the entire repair process. He took the time to clearly explain our repair options and kept us consistently informed about the progress of our car. Marcelo went above and beyond by even arranging Uber rides for us so we could conveniently return to pick up our vehicle. His exceptional communication, attention to detail, and genuine commitment to customer service made the entire experience seamless and stress-free. We truly appreciate everything he did and highly recommend Marcelo.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ellen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Peabody. Thanks for the recommendation, and have an amazing day!
Can't say enough good things about this dealership. Courteous, clean, quick.I would definitely come back
Can't say enough good things about this dealership. Courteous, clean, quick.I would definitely come back
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Althea, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Dealership staff were friendly greeting you the moment you walked in Staff addressed your questions immediately Dealership was clean.
Dealership staff were friendly greeting you the moment you walked in Staff addressed your questions immediately Dealership was clean.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Major maintenance carries a hefty charge….my service representative worked to find available savings to apply to my overall cost which was much appreciated!!
Major maintenance carries a hefty charge….my service representative worked to find available savings to apply to my overall cost which was much appreciated!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I want to thank Jim in the service department. His customer service is outstanding. He got me in and out.
I want to thank Jim in the service department. His customer service is outstanding. He got me in and out.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Jim to be so supportive during your experience here at Audi Peabody. Please let us know if there is anything else we can do for you; we are more than happy to help!
As always the techs at Audi Peabody do an excellent jobs. And I get to see in the lobby and work while they work on my car Thank you
As always the techs at Audi Peabody do an excellent jobs. And I get to see in the lobby and work while they work on my car Thank you
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Marta, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My sales person, Karl, was very helpful answering all my questions and keeping me updated on the car I chose, which was in transit. When delivered, he took his time to show me how to use the new equipment in the car. He was very pleasant to work with. The other employees were friendly and nice, too!
My sales person, Karl, was very helpful answering all my questions and keeping me updated on the car I chose, which was in transit. When delivered, he took his time to show me how to use the new equipment in the car. He was very pleasant to work with. The other employees were friendly and nice, too!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Great costumer service, very fair prices. Overall a great car buying experience I would recommend to anyone looking to get a new or used car.
Great costumer service, very fair prices. Overall a great car buying experience I would recommend to anyone looking to get a new or used car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
Helpful, responsive and friendly service. Met my time constraints when I needed that. Thumbs up.
Helpful, responsive and friendly service. Met my time constraints when I needed that. Thumbs up.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!