Reviews
Excellent car service and customer service .
Excellent car service and customer service . It was a pleasure dealing with the service team . Would highly recommend anyone to the dealership for service. Very accommodating
Excellent car service and customer service .
Excellent car service and customer service . It was a pleasure dealing with the service team . Would highly recommend anyone to the dealership for service. Very accommodating
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It cost me $800 to service my car and now an engine
It cost me $800 to service my car and now an engine lights on the whole after i got home it waa so expensive and I had to wait 3 hours
It cost me $800 to service my car and now an engine
It cost me $800 to service my car and now an engine lights on the whole after i got home it waa so expensive and I had to wait 3 hours
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Barbara, Im sorry to hear that your check engine light came on after we completed the 20k mile maintenance on your Q5. I know that Alan was off on Monday however, he did state that he contacted you via phone on Tuesday morning around 9am. Please feel free to reach out to myself or Alan so we can get you in as soon as possible and get your check engine light resolved. Regards, Brendan Conner General Manager Audi Peabody 978-818-7127
The purchase was a Seamless experience with great sale
The purchase was a Seamless experience with great sale folks, a good inventory, no pressure. I would definitely buy from Audi Peabody again. Highly recommend!
The purchase was a Seamless experience with great sale
The purchase was a Seamless experience with great sale folks, a good inventory, no pressure. I would definitely buy from Audi Peabody again. Highly recommend!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Richard, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Audi Peabody has been a great experience from Purchase to
Audi Peabody has been a great experience from Purchase to service. Friendly and quick from purchasing to any repairs. I have been driving down from Maine and it?s worth the trip!
Audi Peabody has been a great experience from Purchase to
Audi Peabody has been a great experience from Purchase to service. Friendly and quick from purchasing to any repairs. I have been driving down from Maine and it?s worth the trip!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jessica, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Affordable pricing , clean facilities nice coffee area .
Affordable pricing , clean facilities nice coffee area . The employees were all very helpful and made sure I knew the right amount of time before my car was ready . I highly recommend
Affordable pricing , clean facilities nice coffee area .
Affordable pricing , clean facilities nice coffee area . The employees were all very helpful and made sure I knew the right amount of time before my car was ready . I highly recommend
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jason, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Service people were great.
Service people were great. Explained all the issues with the car. Facilities were clean. Have been going to the Peabody Audi service for many years
Service people were great.
Service people were great. Explained all the issues with the car. Facilities were clean. Have been going to the Peabody Audi service for many years
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rose, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fast, courteous service!
Fast, courteous service! Easy to schedule too!! My service advisor (Jim Miscioscia) is top-notch. Always attentive and makes me feel like he cares about my vehicle. Waiting area is comfortable and clean. An A+ all around!
Fast, courteous service!
Fast, courteous service! Easy to schedule too!! My service advisor (Jim Miscioscia) is top-notch. Always attentive and makes me feel like he cares about my vehicle. Waiting area is comfortable and clean. An A+ all around!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. Please don't hesitate to reach out if there's anything additional we can do for you.
The person who helped me was Georgios Krikis and he was
The person who helped me was Georgios Krikis and he was so helpful and nice. As soon as I walked in he greeted me and my mom, asked me a few questions and knew EXACTLY what I wanted in a car and he provided me just that! Georgios was very thorough and detail oriented in helping assist me during my car hunt. He asked a lot of questions regarding my wants and needs in a car and the one I bought has near just about every feature I was looking for in one. He followed up with me every chance he could get on updates with picking it up and such. As soon as I test drove the car I fell in love with it and Georgios knew I would. He was so happy for me when I picked the A4 and I would recommend his expertise to anyone looking to buy a car, not even just an Audi. Thank you so much!
The person who helped me was Georgios Krikis and he was
The person who helped me was Georgios Krikis and he was so helpful and nice. As soon as I walked in he greeted me and my mom, asked me a few questions and knew EXACTLY what I wanted in a car and he provided me just that! Georgios was very thorough and detail oriented in helping assist me during my car hunt. He asked a lot of questions regarding my wants and needs in a car and the one I bought has near just about every feature I was looking for in one. He followed up with me every chance he could get on updates with picking it up and such. As soon as I test drove the car I fell in love with it and Georgios knew I would. He was so happy for me when I picked the A4 and I would recommend his expertise to anyone looking to buy a car, not even just an Audi. Thank you so much!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We recently had a significant caution light suddenly
We recently had a significant caution light suddenly appear, and called Audi Peabody to schedule an appointment for repairs. We spoke with Chantel, who was very helpful and able to offer us an appointment within 1 hour of our call. When we arrived we were met by Joe Faria, Service Consultant. From the beginning of our interaction Joe was extremely helpful, courteous and professional. He listened to our explanation of the situation, asked appropriate clarifying questions and assured us that our issue would be dealt with in a thorough and expeditious manner. Joe communicated with us throughout the repair process to keep us informed of the status of our repair. Our entire interaction with Joe vastly exceeded our expectations and we are extremely satisfied with Joe and the service provided by the technician who worked on our vehicle. When our two Audi Q5's require service in the future we will unquestionably return to Audi Peabody and work with Joe as our Service Consultant.
We recently had a significant caution light suddenly
We recently had a significant caution light suddenly appear, and called Audi Peabody to schedule an appointment for repairs. We spoke with Chantel, who was very helpful and able to offer us an appointment within 1 hour of our call. When we arrived we were met by Joe Faria, Service Consultant. From the beginning of our interaction Joe was extremely helpful, courteous and professional. He listened to our explanation of the situation, asked appropriate clarifying questions and assured us that our issue would be dealt with in a thorough and expeditious manner. Joe communicated with us throughout the repair process to keep us informed of the status of our repair. Our entire interaction with Joe vastly exceeded our expectations and we are extremely satisfied with Joe and the service provided by the technician who worked on our vehicle. When our two Audi Q5's require service in the future we will unquestionably return to Audi Peabody and work with Joe as our Service Consultant.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Denis, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department provided me with their full
The service department provided me with their full attention ! Nick in the Service Dept always takes care of me with top notch service . Kern the service manager is very knowledgeable and makes sure that you?re satisfied with the service they provide . I think they both are a valuable asset, not only to the Service Dept, but to Audi as well !
The service department provided me with their full
The service department provided me with their full attention ! Nick in the Service Dept always takes care of me with top notch service . Kern the service manager is very knowledgeable and makes sure that you?re satisfied with the service they provide . I think they both are a valuable asset, not only to the Service Dept, but to Audi as well !
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bernardo, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!