Reviews
I found Roger to be extremely helpful and willing to...
I found Roger to be extremely helpful and willing to answer all the questions I had (and I had a few of them!). Very knowledgeable, friendly, not pushy. Overall, a very good sales experience at the Dealership.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm happy to hear you had a positive experience shopping at Lawrence Toyota! Roger is an important member of our dealership and he'll be delighted to hear that he was able to impress you. Thank you for taking the time to write this fantastic review. Please visit us on Twitter and Facebook; we offer exclusive specials to our likers and followers. Sincerely Jeff Robinson General Manager
Mr. Andy Sinha was very professional, courteous and...
Mr. Andy Sinha was very professional, courteous and polite. I am very happy to get a car from him.This rating I gave is for him only.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase! It's encouraging to know that Andy was able to impress you during your visit. Thank you for taking the time to write this fantastic review; we hope to work with you again in the future. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely Jeff Robinson General Manager
I bought a 2012 Camry LE hybrid and decided to trade it...
I bought a 2012 Camry LE hybrid and decided to trade it for A 2013 Tacoma TRD 4x4 this year so I contacted jean Paul ceballo and he Took very good care of me he was very professional in helping me do my selection So I walked out of there with a new truck that I love almost as much as my wife lol. Thanks to Toyota for having great person like him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your review was a pleasure to read! Congratulations on your new Tacoma; I am confident you are continuing to enjoy it. Jean Paul is a valued member of our dealership and it's great to hear that he provided you with our trademark outstanding customer service. If you haven't already, find us on Twitter and Facebook. We offer exclusive specials for our likers and followers. Sincerely Jeff Robinson General Manager
My sales person (Robin Everett) and the dealership team...
My sales person (Robin Everett) and the dealership team were completely transparent and honest. I got a great price and I felt comfortable they were completely honest with me. I strongly recommend both Robin and this dealership for anyone wanting to buy a Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this fantastic review! Our top priority is delivering outstanding customer service and it's encouraging to know that Robin was able to impress you. We would love to work with you in the future; don't hesitate to call or stop in if there is anything else we can do to help you. Remember to find us on Twitter and Facebook for access to our exclusive offers. Sincerely Jeff Robinson General Manager
Great experience! Dale and DeAndre were fantastic! I...
Great experience! Dale and DeAndre were fantastic! I love my new Prius V! I recommend this dealership as they work at the speed I needed and did everything to avoid unnecessary trips to the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Prius V! Thank you for assigning our dealership such a great star rating and recommending Lawrence Toyota to your peers. We work hard to maintain an honest, hassle-free environment and I'm happy to hear that Dale and DeAndre were able to impress you. Be sure to find us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely Jeff Robinson General Manager
My name is maria Baez and i would like to start by saying...
My name is maria Baez and i would like to start by saying i am very happy with my car! I'd like to thank Mr. Brian Jackson for his patience and knowledge. he helped me make the right decision on purchasing the right car for me. which is perfect and safe and i love it. I also like to thank Management and all those who made it happen. Looking forward to continuing my relationship with mr. brian jackson and Lawrence Toyota in the years to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maria, We are pleased to welcome you to the Lawrence Toyota family! Congratulations on your new car; it's great to know that you are continuing to enjoy it. Brian is an important part of our team and he'll be happy to learn that you left our dealership feeling confident in your decision to trust us with your business. Before your next servicing appointment, be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely Jeff Robinson General Manager
My old car died a few months before I graduated from law...
My old car died a few months before I graduated from law school. Because I was still a student, my financial situation was limited. I went to the dealership and explained my position. I told DeAndre what I was able to spend -- specifically, how much I wanted to pay up front and how much I was able to spend per month -- and I told him the type of car that I wanted. To be honest, I thought I sounded unreasonable. I couldn't afford to spend that much, but I wanted a newer car with low mileage. Within my limits, DeAndre showed me four cars. I test drove three of them and finally decided on one that I was really happy with. I drove that one again to be sure and, within the hour, I drove my car off the lot. I have now owned my car for just over a year and I've been back to the dealership several times to take advantage of the free oil changes that they offer. Overall, I had a great experience buying my car and I would recommend Lawrence Toyota, and DeAndre specifically, if you're looking for an easy experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing about your visit with us! I'm happy to hear that DeAndre was able to help you find the perfect vehicle to suit your needs within your budget. We want all of our customers to leave Lawrence Toyota confident that they've made the right decision by trusting us with their business. We'd love to work with you again in the future; be sure to take advantage of our exclusive monthly specials by visiting us on Twitter and Facebook. Sincerely Jeff Robinson General Manager
WHY THE REVIEW? --- COULD NOT HELP BUT TO SHARE THE GREAT...
WHY THE REVIEW? --- COULD NOT HELP BUT TO SHARE THE GREAT EXPERIENCE I HAD. FIRST, I PURCHASED A GREAT LOOKING CAR. THE PATIENCE AND EXTRA EFFORT JOE DISTEFANO (MY SALESMAN) PUT FORTH IS GREATLY APPECIATED. ALSO, ROGER, THANKS FOR THE HELP IN SETTING UP MY BLUE TOOTH AND FINALLY, THE FINANANCE MANAGER WAS SO PLEASANT, PATIENT AND HELPFUL. BY THE WAY, I FEEL I GOT A GREAT DEAL!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! Your review was a delight to read; it is a reflection of our dealership's dedication to making sure our guests feel comfortable. Joe and Roger are valued members of our team and they will be happy to hear about how satisfied you were during your visit. Please visit us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Jeff Robinson General Manager
We had a very pleasent experience at this dealership. ...
We had a very pleasent experience at this dealership. The sales associates and managers were very friendly and did not pressure us into a decision, like many other dealerships try to do. The prices and offers were considerate and reasonable for the vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a delight to read this review! At Lawrence Toyota, we work very hard to maintain an open, pressure-free environment and it's great to hear that you were satisfied with your visit. We would love to work with you again in the future; be sure to check us out on Twitter and Facebook for access to our exclusive specials and coupons. Sincerely, Jeff Robinson General Manager
I had a good experience with this dealership. They gave...
I had a good experience with this dealership. They gave me a full explanation and didn't press me for a decison. The price was also reasonable with the certified pre-owned car. I can recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing this review and recommending our dealership! I am happy to hear that you found our prices to be reasonable and our sales staff to be thorough in their explanations. Congratulations on your purchase; I'm confident you are continuing to enjoy it. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Jeff Robinson General Manager