Barton Ford Suffolk

My experience was great. Kaiti was my service advisor and she did an amazing job at explaining everything to me. Everyone in the service department looked happy like they enjoy doing their job. Not like at some other places that I’ve been where everyone looks miserable being there. Will definitely keep coming back to Barton.

Very friendly and knowledgeable staff!! Blake was amazing!! Mechanics were able to help diagnose and fix everything I needed fixed with my truck!

The service I received here was terrible. Kaiti Jordan was rude and unprofessional. She hung up on me when discussing my issue with my service. She claims I didn’t receive a detail because I checked in under the wrong name and vehicle. Let that sink in and then you’ll understand my frustration. If I allegedly checked in under the wrong name and vehicle….how was my Bronco serviced? Because if i checked in under the wrong name and vehicle, my bronco would have never been checked in right? So how did i get the oil change and tire rotation? Still waiting to see how i would have known another customers name, vehicle, and appointment time and checked them into the system without having access to Ford’s computers since i don’t work there.

Quick and friendly service. Prompt attention when first entering service area then quick order write up

Always receive wonderful service at Barton Ford, The folks of the service department really go out of their way to help.

Randy Bailey is a great salesman, the best and an asset to Ford. I am from a Ford family so Ford is the way to go!

All around pleasant experience. Support staff are wonderful. Service Department is managed in a perfect way. Love this place and its people!!!

I would like to thank Barton Ford for all the support they give my family and friends with sales and service. I highly recommend the pick up and delivery service to everyone!!

All of the people are friendly, and the service is fantastic. Also, the pick up and return is a great feature.

Service fast and cordial. Receptionist Katie was very professional and knowledgeable. Appreciated the quick response.