Reviews
My spouse and I recently made the decision to buy a new car. Soon after, we happened to be passing a Stoneham Ford lot and saw a 2026 Bronco that caught both of our attention. We stopped to investigate, and, as soon as we walked into the main room, we were greeted by our Sales rep, Brian, who was friendly, polite, and helpful. We told Brian of our interest in that particular Bronco, and he readily and clearly responded to our many questions about it. Soon, we were giving the vehicle a test drive, which truly cemented our resolve to own it. Then Brian sat with us in the vehicle, going over all of its features, and answering all of our questions. He was the essence of patience and a fount of information, responding to everything we asked with knowledge and enthusiasm. Eventually, we were introduced to and sat down with George, the Business Manager, a friendly, informative guy who answered our whole new round of questions about costs, warranties, and the general business side of purchasing. We were ready to buy our Bronco. Brian guided us through all the next steps, and we smoothly navigated the purchase with both Brian and George readily there should we have even more questions, which we did! They made the experience a stress-free one that allowed us to enjoy the excitement of buying a new vehicle, without feeling rushed, pressured, bewildered, or troubled by unanswered questions or other uncertainties. I wouldn’t have changed anything about how the whole process had gone. It was just a winning buying experience from start to finish. I am writing this a few weeks after the transaction took place. What stays with me is how well the interactions with the Stoneham Ford guys had gone, and how we were able to enjoy the purchase of our new Bronco. Thank you, Brian, and thank you, George, for all you did to make the experience a positive one for us, and for bringing us and our Bronco together.
My spouse and I recently made the decision to buy a new car. Soon after, we happened to be passing a Stoneham Ford lot and saw a 2026 Bronco that caught both of our attention. We stopped to investigate, and, as soon as we walked into the main room, we were greeted by our Sales rep, Brian, who was friendly, polite, and helpful. We told Brian of our interest in that particular Bronco, and he readily and clearly responded to our many questions about it. Soon, we were giving the vehicle a test drive, which truly cemented our resolve to own it. Then Brian sat with us in the vehicle, going over all of its features, and answering all of our questions. He was the essence of patience and a fount of information, responding to everything we asked with knowledge and enthusiasm. Eventually, we were introduced to and sat down with George, the Business Manager, a friendly, informative guy who answered our whole new round of questions about costs, warranties, and the general business side of purchasing. We were ready to buy our Bronco. Brian guided us through all the next steps, and we smoothly navigated the purchase with both Brian and George readily there should we have even more questions, which we did! They made the experience a stress-free one that allowed us to enjoy the excitement of buying a new vehicle, without feeling rushed, pressured, bewildered, or troubled by unanswered questions or other uncertainties. I wouldn’t have changed anything about how the whole process had gone. It was just a winning buying experience from start to finish. I am writing this a few weeks after the transaction took place. What stays with me is how well the interactions with the Stoneham Ford guys had gone, and how we were able to enjoy the purchase of our new Bronco. Thank you, Brian, and thank you, George, for all you did to make the experience a positive one for us, and for bringing us and our Bronco together.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear our team made your Ford Bronco purchase smooth from the moment you walked in. We’re glad you felt supported during the test drive and through every question about features and warranties. Congratulations on your new Bronco and thank you for sharing your experience.
I brought my car into Stoneham Ford to be serviced, and they did an excellent job between the service advisor and technical staff. Got my car back up and running. I've been using them for over 10 years and they've been excellent to me.
I brought my car into Stoneham Ford to be serviced, and they did an excellent job between the service advisor and technical staff. Got my car back up and running. I've been using them for over 10 years and they've been excellent to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear your Ford Escape is running smoothly after our service advisor and technical team looked after it. Knowing their work met your expectations after ten years of visits truly means a lot. Thank you for your continued trust in us.
I have been doing business with Stoneham Ford for several years now, and have found them to be very professional and fair and have no reason to go elsewhere
I have been doing business with Stoneham Ford for several years now, and have found them to be very professional and fair and have no reason to go elsewhere
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to know our professional and fair approach has kept you coming back for service on your Ford Expedition Max. Thank you for your continued loyalty and trust; we look forward to helping you again.
Great communications, fast, efficienct Another great experience servicing my Explorer I couldn't ask for a better experience
Great communications, fast, efficienct Another great experience servicing my Explorer I couldn't ask for a better experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our clear communications and efficient service on your Explorer. We’re delighted this visit was swift and met your expectations. Your continued trust means a lot to our team.
I was greeted by a friendly professional manager. Service was prompt, quality of work was great. Price seemed reasonable. Overall I was very pleased with the whole experience
I was greeted by a friendly professional manager. Service was prompt, quality of work was great. Price seemed reasonable. Overall I was very pleased with the whole experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback. It’s wonderful to hear your Ford F-150 received prompt, high-quality service and that our manager greeted you professionally. We’re glad the pricing felt fair and that the overall experience met your expectations.
I very much appreciated the prompt & courteous service. They were great and I would recommend them.
I very much appreciated the prompt & courteous service. They were great and I would recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear that Chris and our service team delivered prompt and courteous care for your Ford Mustang Mach-E. Thank you for recommending us and we look forward to assisting you again.
The whole process was easy breezy. Even a slight hiccup was figured out in order to help me drive away w my new car on pickup day- which made me a VERY HAPPY CAMPER!
The whole process was easy breezy. Even a slight hiccup was figured out in order to help me drive away w my new car on pickup day- which made me a VERY HAPPY CAMPER!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted the process felt effortless and that our team quickly resolved the hiccup so you could drive away in your new Ford Bronco on pickup day. Thanks for sharing your experience and enjoy every adventure ahead.
I am very satisfied with Stoneham Ford they are very thorough and stand by their work pricing is reasonable and I will continue to support them as long as I have my truck
I am very satisfied with Stoneham Ford they are very thorough and stand by their work pricing is reasonable and I will continue to support them as long as I have my truck
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our thorough service and fair pricing for your Ford F-350 met your expectations. Your continued support means a great deal and we look forward to caring for your truck in the future.
Very friendly and expert service from Stoneham Ford. I am a long time returning customer to Stoneham Ford
Very friendly and expert service from Stoneham Ford. I am a long time returning customer to Stoneham Ford
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted you appreciated our friendly, expert service on your Ford F-350 and chose to return. Your continued trust means a lot to our team. We look forward to assisting you again.
I had a very great purchasing experience there. It went very smoothly. We're definitely consider purchasing there again.
I had a very great purchasing experience there. It went very smoothly. We're definitely consider purchasing there again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing your experience. We’re glad the purchase went smoothly and look forward to working with you again.