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Reliable Hyundai

(502 reviews)
Visit Reliable Hyundai
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 state dealer award
View 4 awards
2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 456-4387 (888) 456-4387
Used (888) 905-8480 (888) 905-8480
Service (866) 886-3890 (866) 886-3890

Inventory

See all 265 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2001.
Here at Reliable Hyundai, our mission is to be the automotive home of drivers in the Springfield, MO area. We provide a vast selection of new and used vehicles, exceptional car care, and customer service with a smile! Speaking of new Hyundai models, you have your pick of our showroom. Our local dealership keeps an sizeable stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Springfield.
It's an Easy Drive to Chestnut and 65!

Service center

Phone number (866) 886-3890

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(502 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reliable Hyundai from DealerRater.

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Ryan Anderson did a good job selling me my new car. He’s young, and he's learning. Very personable! I will refer others to him. Thank you, Ryan!!

Ryan Anderson did a good job selling me my new car. He’s young, and he's learning. Very personable! I will refer others to him. Thank you, Ryan!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback about Ryan! We're pleased you had a great experience with your new car purchase and appreciate your recognition of his personable service and dedication. Thank you for recommending us to others!

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Had a great experience working with Ace and the dealership. I live out of state and was traveling and reached out about the truck. We had a number of conversations back and forth and were able to come to an agreement. Ace was nice to work with when I got to the dealership. After the sale he and a teammate helped me return my rental car out at the airport. Was a huge help to get me on the road and headed home. Would recommend Ace if you are looking for a vehicle to purchase.

Had a great experience working with Ace and the dealership. I live out of state and was traveling and reached out about the truck. We had a number of conversations back and forth and were able to come to an agreement. Ace was nice to work with when I got to the dealership. After the sale he and a teammate helped me return my rental car out at the airport. Was a huge help to get me on the road and headed home. Would recommend Ace if you are looking for a vehicle to purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience, David! We're delighted your out-of-state purchase went smoothly and that Ace provided excellent service. We especially appreciate you noting the rental car assistance at the airport - that extra support makes all the difference. Your recommendation means a great deal to us at Reliable Hyundai!

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From start to finish Jeff was excellent to work with. He respected our choice to wait until new year to make our purchase and did not barrage us with calls/texts/emails. As this was my car we were purchasing he did not defer to my husband. He spoke to me. And I hope I conveyed to Jeff how much I appreciated that. Our overall satisfaction is definitely 5 star. The only suggestion we have is to make sure when the car is detailed, it is detailed. There were smudges of something that was oil based on the exterior and plastic still covering the side view mirrors. Overall, not a terrible situation just one that could use a little attention.

From start to finish Jeff was excellent to work with. He respected our choice to wait until new year to make our purchase and did not barrage us with calls/texts/emails. As this was my car we were purchasing he did not defer to my husband. He spoke to me. And I hope I conveyed to Jeff how much I appreciated that. Our overall satisfaction is definitely 5 star. The only suggestion we have is to make sure when the car is detailed, it is detailed. There were smudges of something that was oil based on the exterior and plastic still covering the side view mirrors. Overall, not a terrible situation just one that could use a little attention.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback about Jeff and your 5-star experience! We appreciate you bringing the detailing concern to our attention and will ensure our team addresses these finishing touches more thoroughly.

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Great experience from start to finish if you are thinking about a new car buy it here !

Great experience from start to finish if you are thinking about a new car buy it here !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your wonderful experience! Thank you for recommending us to others considering their next vehicle purchase. We appreciate you sharing your positive feedback and look forward to serving you again!

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Got dealership from Internet. Sent a note regarding a 2026 model Sales called me back immediately and offered me a test drive Appreciate the prompt response

Got dealership from Internet. Sent a note regarding a 2026 model Sales called me back immediately and offered me a test drive Appreciate the prompt response

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your positive feedback! We're delighted our sales team responded quickly to your inquiry about the 2026 model and arranged your test drive promptly. Your experience means a lot to us at Reliable Hyundai, and we appreciate you sharing it with others.

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Our past experiences at this dealership have been bad. We decided to try one more time. This time was much much better. Noah (sales rep) and Gerson (finance) were fantastic! Thanks to Richard (sales mgr) for his leadership and support. Everyone from Richard to the daily driver were very polite, professional and made us feel at ease. This group is a staff that MANAGEMENT should be proud of!! In our opinion they get a 10 out of 10! JOB WELL DONE! P.S. so far we like the vehicle - great product!

Our past experiences at this dealership have been bad. We decided to try one more time. This time was much much better. Noah (sales rep) and Gerson (finance) were fantastic! Thanks to Richard (sales mgr) for his leadership and support. Everyone from Richard to the daily driver were very polite, professional and made us feel at ease. This group is a staff that MANAGEMENT should be proud of!! In our opinion they get a 10 out of 10! JOB WELL DONE! P.S. so far we like the vehicle - great product!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us another chance and for recognizing the excellent service from Noah, Gerson, and Richard's team. We're thrilled about your improved experience and that you're enjoying your new vehicle. Your feedback means everything to us!

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Alek is tremendous, albeit a bit inexperienced. Made buying the car almost fun, and we got a pretty good deal.

Alek is tremendous, albeit a bit inexperienced. Made buying the car almost fun, and we got a pretty good deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive feedback about your car buying experience with us at Reliable Hyundai. We are delighted to hear that our team member made the process enjoyable for you and that you felt you received good value. Your recognition of the enthusiasm and dedication shown during your visit means a great deal to us. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

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**less than a one One-Star Review** I had a terrible experience witReliable cars. I recently purchased a car that came with a host of serious issues, including an oil leak that poses a fire hazard, a cut washer fluid line, a broken tire sensor, and water pooling on both floorboards. To make matters worse, I was only given one key for the vehicle. It's clear that this company does not care about the safety and satisfaction of its customers. Instead of addressing these problems before selling the car, they chose to ignore them, which is not only unethical but also a huge liability. This car is literally a fire hazard and unsafe to drive. Not reliable at all. I’ve reached out to Dwayne, Cassidy, The fixed ops director Paul and next step, Curtis the GM. SO FAR NOTHING BUT PROMISES TO CALL BACK A single bad review can cost this company far more than the expense of fixing the car properly. I would never trust them again or their word. Save yourself the trouble and look elsewhere for your vehicle purchase! I tried to reach out to the extended warranty as they told me this car came with a 30 day powertrain warranty. I couldn’t get the phone number from anybody who worked there so I ended up googling them. When I called, they couldn’t even find me in their system so I couldn’t get the repairs made in time. I mentioned what was wrong with this car to Dwayne on day number two the day after I bought the vehicle, had it inspected? The car is a piece of junk. And not only is this car a piece of junk three cars prior to it that I test out or pieces of junk three of the forehead tire lights on. Fix your cars and then sell them.

**less than a one One-Star Review** I had a terrible experience witReliable cars. I recently purchased a car that came with a host of serious issues, including an oil leak that poses a fire hazard, a cut washer fluid line, a broken tire sensor, and water pooling on both floorboards. To make matters worse, I was only given one key for the vehicle. It's clear that this company does not care about the safety and satisfaction of its customers. Instead of addressing these problems before selling the car, they chose to ignore them, which is not only unethical but also a huge liability. This car is literally a fire hazard and unsafe to drive. Not reliable at all. I’ve reached out to Dwayne, Cassidy, The fixed ops director Paul and next step, Curtis the GM. SO FAR NOTHING BUT PROMISES TO CALL BACK A single bad review can cost this company far more than the expense of fixing the car properly. I would never trust them again or their word. Save yourself the trouble and look elsewhere for your vehicle purchase! I tried to reach out to the extended warranty as they told me this car came with a 30 day powertrain warranty. I couldn’t get the phone number from anybody who worked there so I ended up googling them. When I called, they couldn’t even find me in their system so I couldn’t get the repairs made in time. I mentioned what was wrong with this car to Dwayne on day number two the day after I bought the vehicle, had it inspected? The car is a piece of junk. And not only is this car a piece of junk three cars prior to it that I test out or pieces of junk three of the forehead tire lights on. Fix your cars and then sell them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Both sales and finance were very helpful great service. I’ll recommend them both to anyone looking to purchase a vehicle.

Both sales and finance were very helpful great service. I’ll recommend them both to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!

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One of the best experiences I have had purchasing a vehicle. I live 2 hours away so was sent a video. Communication was excellent!!! Highly recommend!!!!

One of the best experiences I have had purchasing a vehicle. I live 2 hours away so was sent a video. Communication was excellent!!! Highly recommend!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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