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Checkered Flag Honda

(5,374 reviews)
Visit Checkered Flag Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 447-9884 (757) 447-9884
Used (757) 447-9814 (757) 447-9814
Service (757) 512-8149 (757) 512-8149

Reviews

(5,374 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

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Excellent Experience

Brendan Powell was excellent to work with regarding Honda products as well as the new technology!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words about our dealership and Brendan! We are very pleased to hear about your positive experience and you are welcome back anytime! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

OK service in reasonable time

Friendly people and a reasonable wait for service. However I did not receive the exact cost estimate to fix my air bag sensors that I requested. And I was unable to get an estimate for fender damage as that person is only available on Mondays though I asked for that service when I was given a Thursday appointment.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to write a review, Jerel. Your feedback is very important to us, and we will certainly use it as a learning experience going forward ! We are glad that you received great service and we look forward to working with you in the future ! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Great service.

Every time any service is done to my car I always go away satisfied that I can trust the quality of the work done. I never have to wait very long and they always let me know if anything else needs attention and even quote me a price. Dave Brown was polite, knowledgeable, and altogether very pleasant. Thanks for another good experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience at our service center, Dianne! I'm glad to hear you found us polite and knowledgeable, especially with the help of your technician, Dave. Thank you for continually choosing Checkered Flag Honda and have a great day! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Great service

Larry Brown made buying my car very simple and easy to understand. Everyone that was involved in me purchasing my car was informative and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the nice review, Edward! We really appreciate this feedback and I'll be certain to share your compliments to Larry and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was truly a pleasure working with you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Great service

Good service. The salesman was very helpfull he answered all my questions. The buying process was straight forward. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write this review, Michael. I'm very happy to hear about your positive experience at Checkered Flag Honda. Congratulations on your new car! Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

AWESOME PROCESS! THANK YOU NICK!

Had a great experience at Checkered Flag Honda!! My product specialist Nick was well informed and catered to my needs. He made sure everything in the car was perfect for me when I left the lot and made me feel like I was truly valued!! If you need a car, GO SEE NICK!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is wonderful to hear that Nick and our staff at Checkered Flag Honda was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please let us know if there's anything else we can do for you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

THANK YOU!

My product specialist Nick did a great job providing me with product knowledge on my vehicle and assuring me that everything would be just fine. Best car buying experience I've had! If you need a car, GO SEE NICK!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking time to leave us a great review! We are pleased to hear Nick was able to meet your needs. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Tremendous Customer Service!!! Fanatastic Experience!!!

Brendan Powell was incredible, a man of his word and stood behind everything he told me. I had a phenomenal experience with him purchasing this car for my son. He was very efficient and effective, did not waste my time and stream lined the process for me. The car he got my son in is fantastic and the deal we got was exactly what I wanted. I will be back again to purchase another vehicle from Brendan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
6 people out of 6 found this review helpful.
Dealer response

Thank you for your fantastic feedback, Mike. It is great to know that Brendan was able to provide you and your son with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Tremendous Customer Service!!! Fanatastic!!!

Brendan Powell was incredible, a man of his word and stood behind everything he told me. I had a phenomenal experience with him purchasing this car for my son. He was very efficient and effective, did not waste my time and stream lined the process for me. The car he got my son in is fantastic and the deal we got was exactly what I wanted. I will be back again to purchase another vehicle from Brendan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your fantastic feedback, Mike. It is great to know that Brendan was able to provide you and your son with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Awesome Customer Service

Brendan Powell, was very helpful and patient. I really love the haggle free, buy experience. I highly recommend him to all my family and friends. Keep up the great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
6 people out of 6 found this review helpful.
Dealer response

Thank you, Terry, for taking a moment to write about your excellent experience at our dealership! Brendan is a fantastic member of our team, so it is no surprise that he gave you an efficient and stress free car-buying experience. Congratulations on your new vehicle! Take care, and we hope to assist you again soon. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com