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Checkered Flag Honda

(5,391 reviews)
Visit Checkered Flag Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 447-9884 (757) 447-9884
Used (757) 447-9814 (757) 447-9814
Service (757) 512-8149 (757) 512-8149

Reviews

(5,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

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Service

Brought my vehicle in for state inspection and oil change the staff was friendly, professional and efficient. The facility and waiting area was clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great service

Rachel listened to what I wanted and found me the perfect car. I wanted a blue car and they didn't have it at the time I came in, and had to wait a month for it to come in. Worth the wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional, Clean, and welcoming

The professional attitude of the staff was excellent. The waiting area, coffee, and the wait time for a shuttle to home and back was fantastic. A positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

To say thank you is not enough, Larry! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Checkered Flag Honda again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

GREAT SERVICE AND GOOD EXPLANATION OF WORK

DAVE AND CREW DO THE JOB IN A VERY POSITIVE MANOR. TIMING WAS APROBLEM BUT I WAS ADVISED THAT IT MIGHT TAKE LONGER AND IT DID.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write this review, Paul. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Another Great experience at Checkered Flag Honda

My 2023 Honda accord is the 4th car my family has purchased at checkered flag and we couldn't be happier. Alexis did a stellar job with the sale of the vehicle and I would recommend Checkered Flag to anyone. They are not doing the vehicle markup and the process is always fast and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Pleasure doing business here

Super friendly atmosphere, staff is pleasant to chat with Was complete in under an hour Vast selection to choose from as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

BEST OF THE BEST

BENJAMIN!! MY MEN. He was my sales representative..waoo could not ask for more. I had no appointment, showed up during closing time. And he was the only in the lot. And took care of me. I came for the vehycle the next day. He took me for test drive and show me all the in and outs and technology Honda Pilot got. Waooo my wife was so happy. This is the best experience I have had from dealing with 12 dealerships, and 10 sales representatives when buying a vehycle. THANKYOU BENJAMIN, THANKYOU CHECKERFLAG HONDA. THANKGOD, for this service, this is hard to find this days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Great service

Efficient, polite , not pushy, work done on car in a timely manner. Sales person in the parts department was also very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Outstanding service

She was extremely professional. She didn’t pressure me to buy the car. I felt very comfortable. The sales person took her time in explaining all the features for the car. The best test driving experience because of the sales person was with us explaining everything about the car. She was very knowledgeable of all the features of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Great customer service

David was very helpful and he answered all the things I need to maintain my Carano the service was great. Keep it up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com