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Checkered Flag Honda

(5,391 reviews)
Visit Checkered Flag Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 447-9884 (757) 447-9884
Used (757) 447-9814 (757) 447-9814
Service (757) 512-8149 (757) 512-8149

Reviews

(5,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

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Great Service

Dealership staff as a whole was great. Rae was wonderful to work with. She worked hard on finding me my SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the SUV. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Highly Recommend!

Excellent service all around. Services were rendered effectively, quickly, and at a reasonable cost. The service technicians and provides are friendly, engaging, informative, and compassionate. The valet service to pick up and drop off my car is a game changer as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great Salesman

Christian did an amazing job by following up on Sunday as promised. Our purchasing experience was seamless and quick.We were in and out the door within two hours. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Excellent service

Excellent service. Josh Trost, Service Advisor, is always pleasant and knowledgeable about my vehicle. The waiting area is inviting with cleanliness and the coffee perk is great. Checkered Flag Honda has earned an excellent rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Always great service

Came in for an oil change. Very quick and easy. Oil changes can take some time, I was glad to be in and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Korey, we sincerely appreciate your feedback. Each employee is a valued member of the Checkered Flag Honda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Smooth Process. Rachel was great and knowledgeable

Very fast and easy. Thank you to Rachel for the amazing customer service. My question were answered and concern I had dismissed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Great Service

Josh, the service representative was very responsive and got the job done. He was very good at communicating and following up. Thank you, Josh!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great service

Great service and the staff were courteous. Efficient and clean work. Provide status of the service via text and phonecall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great service

Fast. Easy to communicate. Prices up front. Service Dept does a really good job to make drop off and pick up easy. Shuttle service excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Doris, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great Service

Alexis and Daryl were both very welcoming and kind, they definitely helped us pick the best car for us. The process was very quick and simple as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your great review, Erin! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com