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Checkered Flag Honda

(5,391 reviews)
Visit Checkered Flag Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 447-9884 (757) 447-9884
Used (757) 447-9814 (757) 447-9814
Service (757) 512-8149 (757) 512-8149

Reviews

(5,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

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Great service

Friendly, helpful staff. Work completed in a timely manner. Facility was clean and comfortable. I would recommend this service department to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great Service, Customer Focused!

Easy appointment scheduling and quick service turnaround. David Brown is always a pleasure to work with when executing routine and non-routine service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great experience at Checkered Flag

Friendly, informative and easy experience. Dave was outstanding. He made me aware of a recall and took care of it for me without the need to come back for another appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great experience

I liked the friendly employees, only having to deal with one person and the overall easy experience purchasing the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jimmy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great purchasing experience at Checkered Flag Honda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

G Carter

Josh Trost was great. Josh kept me updated on the progress of my car’s service. I would recommend Checkered Flag.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great Experience

Rachel was thee best! She made the whole experience great! Even when things took a little longer she kept me and my sister entertained so it didn't feel like we were there all day She answered all my questions and was very patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Great experience!

I was having a very difficult time after our purchasing a vehicle from CarMax that broke down in seven months. I was out a lot of money and stumbled upon an ad from Checkerflag Honda while looking at new HRVs. Rae reached out to me and she was quite literally the a “Rae” of sunshine. The process was easy, she sent me a video of the car on the lot while financing was worked out. Financing was amazing as well. One of the best car shopping experiences. We always felt like a valuable customer and that was so needed because we were so in the dumps about the other car! Lastly—I LOVE my new 2023 HR-V!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Diana, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Checkered Flag Honda. Please feel free to contact us if you have any questions on your new 2023 Honda HR-V. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Great customer service

I like that i received a free oil change and tire rotation. I also like the courtesy car driver. They were very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much Laverne for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Fantastic service

It was a quick process, we were able to see the car right away. Explained their process of doing busy, the no haggling was fantastic. Our car saleswoman Sherri listened to our needs and assisted us in the process in getting us into the car we were excited for. Will definitely be sharing with our friends and colleagues about Checkered Flag Honda in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a fantastic service experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great experience

The advisor was awesome. Waiting area was superb. Service was also great. I enjoyed my wait. Very peaceful atmosphere. Advisor Josh was very helpful and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Quinnita, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Checkered Flag Honda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com