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Ewald's Hartford Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (210 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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F-150 Repair

Ewalds was the only dealership who could actually diagnose my vehicle issue! Thanks Mike Enders for your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the review! We look forward to seeing you again soon!

Thanks Ewalds Hartford Ford from Adam!

Thanks for helping me find my perfect Ford Focus white! I love everything about it !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Adam, thanks for the review! We're happy to hear you had a good time buying your Ford Focus. Enjoy!

buying and service

Thanks for all your help in buying my F150 and for all the service! Ewald is the only place to go! Thanks so much you guys even gave me a free pair of weather techs for my truck! That's awesome cant wait to try them out thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Doug, thanks for the great review! We're happy to hear you had a good during the purchase of your new F-150. We look forward to seeing you again soon!

Monique Buying a Chevy Cruze 2013

Christina is one of my great friends and she was awesome recommended me a great car! She knew I had a budget and needed a reliable car with a kid and going back and forth to school! Thanks Christina for all your help! I also thank the service team for all their help! I had a minor scratch on my right bumper and brought it into Ewald and with in a few hours it was 100% gone! WOW no charge either! I felt treated well would recommend this place to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Monique, thanks for the great review! We're happy to hear you had a good time working with Christina. We truly appreciate your business and we look forward to seeing you again soon!

Ewald's Hartford Ford New Edge

Everything is amazing! Kelly knows what she is doing and she is on top of her game! I could not be more happier with the service and buying process! Thanks ooooo so much for all your help! you will see my friends coming your way soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review! We're happy to hear you had a good time working with Kelly! We truly appreciate your business and look forward to seeing you again soon.

Decent

A/C went out after a month, and Ewald was unwilling to help us with it. I know what as-is means, but I thought they would be willing to stand behind what they sell. Overall good car for the price, but you get the service you pay for, might as well buy from a used car lot.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ben, we're sorry to hear about your experience with us. We truly care about your situation and we love the chance to speak further about your visit. Our sales manage Brian is aware of the situation and can be reached at 262-673-9400.

Great first time buyer experience

I had the perfect experience at Ewald's buying my first car. I was beyond happy with the service I received and the condition of the car. It was cleaned up and looked great for me to drive out of the garage with. From the sales staff to the finance, everyone was helpful and friendly. I cannot speak highly enough of the service I received and I look forward to returning. I will have no hesitation recommending to friend and family. Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sarah, thank you for your review. We are excited you picked us for the purchase of your first car! We're happy to hear you had a good time working with our sales team and we look forward to seeing you again next time. Enjoy your new car!

great staff and service

I have bought several vehicles from Ewald's and everything from finding the vehicle, to reviewing and buying has been great! I would strongly recommend buying from here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for the great review! We're happy to hear you had a good time during your visit. We truly appreciate your business and recommendation!

Thanks Al

My husband was looking for a Ford Focus.Our sales person Al Fannin was excellent. Hes very kind and helpful. He made our experience buying a car well worth it.. Thanks Al

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review! We're happy to hear you had a good time working with Al during your visit. We appreciate your business and we hope to see you again soon. Enjoy your new Ford Focus!

My First new Car

Justin Enders helped me get my first new car. I'm so excited and he made it so easy!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kelly, thanks for your review! We appreciate your business and helpful feedback. Enjoy your first new car!