Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 8:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 8:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.8
1016 lifetime reviews. Includes reviews of DARCARS Toyota Frederick from DealerRater.com
  • Servicing my Lexus

    I just wanted to commend your service staff, particularly, Kenny, Jay and Ashley for taking such good care of me and my Lexus RX450H yesterday. I ...

    Dealer Response

    Thank You! We appreciate the opportunity to serve you and please let us know if we can be of any further assistance. Regards, Jason Waltrup G...


    Show Full Review

    I just wanted to commend your service staff, particularly, Kenny, Jay and Ashley for taking such good care of me and my Lexus RX450H yesterday. I had a nail in the right front tire and I was back on the road in 30 minutes. Thanks DARCARS!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank You! We appreciate the opportunity to serve you and please let us know if we can be of any further assistance. Regards, Jason Waltrup General Manager


    Hide Full Review
  • Excellent and enjoyable process purchasing new car.
    November 22, 2017

    The management, sales and finance staff at Darcars Toyota of Frederick is fantastic to work with and made the new car buying purchase very pleasan...

    DARCARS Toyota of Frederick

    Wonderful! Thank you so much for sharing your experience with us! The pleasure was ours!


    Show Full Review

    The management, sales and finance staff at Darcars Toyota of Frederick is fantastic to work with and made the new car buying purchase very pleasant and enjoyable! I had the pleasure of working with Jason Waltrup, James Welch, Sam Owens and Eric Hintz. All of them worked together efficiently as a team and understood my needs as a buyer. They were very courteous and professional and prior to coming in to complete the purchase, stayed in touch via email and phone. They were able to find the perfect 2017 Prius for me and had it delivered within a day. Jason is an excellent general manager who has put together a fantastic team!

    Does recommend this dealer
    DARCARS Toyota of Frederick

    Wonderful! Thank you so much for sharing your experience with us! The pleasure was ours!


    Hide Full Review
  • positive and long
    November 6, 2017

    Feel would help if I give rough description of whole customer experience I would describe the experience as positive. took for test drive, during ...

    DARCARS Toyota of Frederick

    Wow! Thank you for sharing this! We were happy to help!


    Show Full Review

    Feel would help if I give rough description of whole customer experience I would describe the experience as positive. took for test drive, during which Ernie was polite, knowledgeable, and did not try and oversell the car, Then began negotiations.Have constantly been going over things may have done differently in negotiations. Tried to initiate bidding war between Ernie and a dealer at [actually not sure if should mention but suffice to say rival local dealership]. After while rival gave solid number. Ernie paused, did some approximate calculations, and offered a significantly better offer, early on.... probably to avoid protracted negotiations....this failed. He was polite and professional but firm throughout. He had made a good offer, and they would not beat it. Eventually [rival] did affirm would make better offer, by about 50 percent more than difference, but only in form of rebate, and in store credit which could use at garage. Not to get too much off topic, but I have been coming to the garage at Darcars for 8 years, and have never been given cause to believe that their garage is trying to cheat me [helps that one of mechanics is friend]. I assumed that based on the alacrity with which store credit was offered (and it being the only thing) that they [rival planned on getting it back] After grueling process, agreed to deal I found his laconic style a relief from the frantic recitations of boiler plate, non sequiturs, and red herrings, from the other dealer, blowing up my phone throughout the process. He was never overly aggressive, and showed great patience throughout the whole process. I came in at a bit before four, and did not leave until after ten, and at no point did he slack of, become irate, or neglect to provide me with necessary information. He seemed determined to see the process through, and was helpful when other issues came up in getting the necessary paperwork. He seemed eager to provide the necessary information to make a reasonable decision as a consumer, and made an offer on the price that was, in addition to being fair, clearly superior to the alternative. Also as a nice touch, I left a rental car there for enterprise to pick up, and he made sure to fill up the tank ( or have it filled up), which I neglected, so I did not get dinged for the extra gas.

    Does recommend this dealer
    DARCARS Toyota of Frederick

    Wow! Thank you for sharing this! We were happy to help!


    Hide Full Review
Read All Reviews

About Our Dealership

Dealer on Cars.com since September 2016

At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience, and the enjoyment it brings, that will determine whether we have reached our goals. With that in mind, we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

"Home of the Lifetime Relationship Warranty"