DARCARS Toyota of Frederick

I had gotten my Car here around last month and no complaints at all it was a great process although I had come today to get my tires re filled just because it’s been about 2 months since I did. I was greeted by a young blond curly haired kid who when I told him I just needed my tires pumped up he immediately went over to his supervisor I’m assuming, shaking his head and it seemed like he was very bothered by this. And I tried to make conversation with him but he is not a good representation of you’re company and you guys should talk to him about helping out every customer with a smile no matter what they ask

I am never going back to this dealership. Unfortunately, our experience was very disappointing. We did not feel that the salesperson or finance manager listened to what we actually needed or what was best for us as customers. Instead, we felt pressured into a deal that seemed to benefit the dealership and their commissions more than it benefited us. When making such a large financial commitment, customers should feel that their needs, budget, and concerns are being heard—not that the main goal is simply to close the sale. After reviewing everything afterward, we were extremely disappointed with how the entire process was handled. I wish there had been more transparency and more focus on helping us make the right financial decision for our family. Based on our experience, we will not be returning to this dealership.

Salesman Kevin Hernandez did a great job for us . He drove 4 hours on his own time to get us the car we wanted at another dealership. He was very professional.

I purchased a used 2022 Toyota Corolla LE on November 14, 2025, from Min Shain. I worked with Min for several weeks. He was very patient, helpful, and informative throughout the process.  He kept in close touch with me primarily through texts and ensured that I was aware of any changes in the inventory of the types of vehicles that I was interested in. My previous purchase of a vehicle was at DarCars Frederick over 20 years ago and have always found the dealership responsive and competent. I have recommended Min and the dealership to friends and colleagues. I give Min five stars.

Moe was very friendly and helpful. It was a great experience. He is an Excellent salesperson.

I recently purchased a new care and had the pleasure of working with Ernie, he was professional and kept me informed throughout the process. He took the time to listen to my concerns and what I wanted, and he went above and beyond to make me feel heard and valued.

Great experience! Price was what it was advertised at! Gave me a great deal on my trade! Found me a better interest rate than Navy Fed. I got there at 9:00am did a test drive and was done by 11:40 on my way home with my new used car!

Great sales experience. Alex S. was patient with us, knows his cars, and went above and beyond to help us find the car we wanted. Highly recommend Alex. Our only disappointment was the finance department part of the deal, which was painful, even though we ultimately closed without financing.

Easily the most straightforward, low stress car buying experience I've had. I purchased a 2024 Hyundai Santa Fe. My salesman in the used car department, Alex, was personable and knowledgeable, and made coordinating multiple trades for a low mileage used car much simpler than it could have been. I never felt pressure to buy (either the car I specifically came in for or anything else) but ended up happily leaving in the car the same day with very fair terms. The car has been fantastic. Thanks again!

I recently purchased a vehicle and had the pleasure of working with Alex, and I couldn’t be more impressed. From start to finish, Alex made the entire process smooth, transparent, and stress-free. He was extremely knowledgeable, answered all my questions honestly, and never once made me feel pressured. He really listened to what I was looking for and helped me find the perfect vehicle that fit both my needs and budget. What stood out most was his professionalism and genuine care for making sure I was comfortable with every step of the process. Alex went above and beyond — even after the sale — to make sure everything was taken care of. If you're in the market for a vehicle, I highly recommend asking for Alex. He’s the real deal!