Hyundai of Paramus

For a used car online, there is a $1300 advertising fee on top of the price listed, so be warned and do not pay for such a backhanded fee. Bought a CPO vehicle but their multi-point inspection was not performed on car: take to a local automotive shop to find out what still needs to be done.

Dear potential customers please avoid and save your hard earned money*** The original replacement part for starter costs $412. Nick the service rep quoted $1800 initially to my wife thinking that she will not know better. When we said our mechanic would charge $600 for the repair he said the part alone costs $800 which is almost double the amount for the part. When we asked why the signal light went off and won't turn back on he said the technician didn't see any issues and asked if we used a original hyundai part for a freaking halogen light. This is a well known issue with 2015 models due to it being used as a daylight running light which caused the socket to burnout, but he was completely clueless. Over the last two years or so of constantly overpaying for diagnosis and repair work that didn't deliver, I just don't want the same problems recurring for other potential customers. My wife took off of work four times to get the sunroof fixed, but two thousand dollars and four wasted days later, the issue still remains. All they kept saying was bring back the car we'll have a look at it. Oh, did I mention that right after a service my wife's car skid in the rain between three lanes? We took it to a tire shop and they told us that the wheel alignment were all red and adjusted it for us. It makes my stomach sick how I almost lost my wife due to incompetent money hungry individuals. We actually debated filing a lawsuit or class action against the dealer, but told ourselves its a waste of our time. Buyers and potential customers be aware! p.s. This comment and my google review will likely get a reply asking to call them because they are "concerned". Well they should be because I could write a book about how messed up this place is.

I was SO FORTUNATE to walk get Michael Gibson as my rep. Knowledgeable and professional, experienced but NO PUSHY BULLYING . He let me talk ! Thanks

I was sold a car oct 31, 2019, and it has had constant issues 45 days after purchase. The car is now non drivable at 10 months after purchase. I made numerous attempts to contact the dealership to speak with the general manager, Rocco, along with the salesperson, who continue to not make it right. In fact, the general manager blamed my “husband or child” as to why the car was not functioning. I was told there was a manufacturer warranty at time of purchase and there is NONE!!! It’s fraud to claim their is a manufacturers warranty when there was none to begin with. I am NOT pleased and I do not recommend dealing with this place of business. ITs called dirty business.

Paul Paik is the most disrespectful arrogant person who was ill mannered scammer tried to accused me of losing the car key after test drive he was the one taken car back to parking lot to park, came back asking for the key!?? He was the one last drove the car and parked! We went back to search for the key for more than 10 minutes not able to found it! Then he started to accused me for losing key that I had to pay for the key! Questioned him for the cost of the new key (will be around $500 I’ve found out later on by the other dealership) but he wasn’t answering the cost of key only pressuring me to sign the contract first when I refused to sign until find the key first, he went out and back in 10 minutes stated he has found the key underneath the seat!? The key chain was 6’ long plastic how could we were not able to find it before??? OMG! what kind of scammer is he? All that time he had the key hidden! Paul Paik hadn’t apologized! Disgusting man! I’m terribly insulted by this worthless con artist!!! How’s this dealership keeping him around to scamming the customers for an extra charge? Who’s financial gain is it??? Definitely not the customers who are getting ripped!!! Also the salesmen’s unprofessional, rude arrogant, behaviors are acceptable to the management of this dealership??? How do they value him not the customers? Who’s been abused by bad salesman name Paul Paik, how many victims??? Called twice left messages to sales manager Mr. John Sweeney and to General Manager Rocco Auriemma, sent an email to him too, no one has contacted. Obviously this dealership doesn’t care!!!

I recently bought a pre certified Hyundai Santa Fe Sport from this dealer and was very pleased to have Iggi Barretto as the salesman picked to help in purchasing this vehicle.He was excellent as being knowledgeable and professional, but mostly was impressed by his friendly, helpful, kind person. He worked hard in making the sale go through smoothly.

This man (Iggi B.) is not only a great salesman but also a caring and compassionate person that truly and genuinely cares about helping people and making things happen. My experience with this dealer and this particular salesman was nothing less than exceptional.

I just leased my fourth Sonata from this dealership and was once again expertly guided through the process by Iggi Barreto, unquestionably the best car salesman I have ever worked with. His knowledge, professionalism, and courtesy are outstanding.

Iggy was welcoming and friendly, Iggy was able to work up a lease with an excellent deal for us. When we had a question "regarding the complimentary maintenance'', he didn't make up the answer to push the sale but took the time to consult his supervisor and verify the terms. I'd definitely recommend him to my friends.

My intial outreach was via the internet. The woman who replied wanted to set up an appointment even though I made it clear I was interested in a an 'out the door price' as we were over 1 1/2 hours away and didn't want to travel that far to find out they added some ridiculous amount in fees. I said the only way I would give them my business is if they would provide me with the final price over the phone. Her response was "if" her manager was interested he would call me back... IF?! I was incredulous. So I spoke with the manager, explained what happened and he said he'd call me back. He did, within 30 minutes, and explained that it was not customary for them to give used car prices over the phone, he understood that we were so far away and agreed. Great price for an almost new (1600 miles) CPO 2020 Elantra SEL. They offered to hold the car for us till the next day. I then became concerned that they would some how try to add in loan fees and had a hard time getting in touch with their Finance Manager, Gio. Finally reached him and he put me at ease. Although I would have liked to have known the finance rate before we went, he explained we had to sign a document to release their ability to run the credit to get the rate. When all when said and done, the car was ready,our salesman Michael was laid back and the loan process was quick because we had filled out all credit info in advance. It went exactly as we had expected and Gio got us a great rate (that matched what our credit union would have been) and was straightforward. I was initally hesitant due to some reviews, but being the end of the month, they were motivated to give the best prices and we lucked out they charged no additional fees (beyond doc, etching, tax, tags, and title) that they normally do. I was pleasantly surprised and as long as you are on your toes, you should have no issues.