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Hyundai of Paramus

(1,863 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 918-6709 (855) 918-6709
Used (877) 879-6242 (877) 879-6242
Service (888) 798-6816 (888) 798-6816

Reviews

(1,863 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Paramus from DealerRater.

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Loved it

It was a great experience. Iggi was very informative, friendly and courteous. There were no gimmicks during the negotiation process. Everything was straightforward and I received the vehicle in the price range I wanted. I would recommend Paramus Hyundai the place to shop for your next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Iggi and the rest of the Hyundai of Paramus team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Regards, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Awesome leasing experience

Iggy was tremendous. Very fair, informative and courteous. You normally get the back and forth during the negotiation process but it was very smooth with Iggy and Reggie making the deal happen quickly, insuring I received the vehicle I wanted and the price I wanted. Picking up the vehicle went exactly as planned and was very efficient and informative. I would recommend Paramus Hyundai and Iggy to all my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Paul, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Iggi and Reggie's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Regards, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Tap Dancing GSM

In December, dealership told us that there was a pull ahead program and that Hyundai would pay the last 2 lease payments on our 2015 if we leased a 2018. We did and they didn't. Many attempts have been made to have a conversation with Rocco but no calls have been returned. If you go on Yelp, many of the positive reviews came from the same IP address. If you need a Hyundai - READ ALL THE REVIEWS.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out to us, your concerns are taken very seriously. We know our customers’ time is valuable and we’ll take this as an area where we can improve moving forward. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Consumer response

I received a private response to this review on 4/4/18. Just to keep this fresh, nothing has happened.

In and Out!

I had an accident with my 2011 Santa Fe, I liked that car a lot. So it was totaled, and I came right back to Rt. 4 Hyundai and bought a new one. I was in, Rachid Lochhab helped me, and he knew his stuff. I was In and Out the same day with my new car. I like this one better than my first. Can't wait to see whats' out there in the future. B. Grippo

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing about customers that have a terrific experience at Paramus Hyundai. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Iggy: Courteous, informative, patient!

The pros and cons of buying -vs-leasing can be very stressful when car shopping. Thanks to Iggy Barreto and his expertise, the decision was made much easier with the thorough information he gave us. Iggy was extremely patient, understanding of our concerns and willing to help us carefully decide what would be in our best interest. No high pressure tactics from anyone at Rt 4 Paramus Hyundai; would recommend Iggy and this dealership to anyone in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Paramus Hyundai satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Best regards, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Outstanding service

I and my husband Olu had a great experience today with Iggi Barreto. This is our second time with him,first time was 3years ago which was excellent,so we decided to come back. He went out of his way to explained all necessary details,played with our baby. He make sure we were comfortable with the deal before everything was finalized. He has a great personality and very knowledgeable. We will definitely recommend him to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Iggi and the rest of the Paramus Hyundai team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Best, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Leasing New Car Was Fast and Easy

I had a terrific experience leasing my third Hyundai Sonata at the Route 4 Paramus dealership thanks to our fabulous salesman, Iggi Barreto! His knowledge and professionalism, and courtesy were outstanding, and he really went out of his way to make the experience a pleasure. I couldn't be more pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Iggy was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Easy Lease Process

This is my first time leasing a vehicle and everything went really smooth. Went in, went through some numbers, made a deal and left with the truck I wanted. Go see Iggi hen you get in there. He was great and really took care of me. I even ended up leaving something important in the car i traded in and he went out of his way to find it for me and make sure my property was returned to me. He is definitely the guy you want to see when you go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to read about your first buying experience working with Iggi. Congratulations on your new 2018 Hyundai Sonata! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Regards, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Second Time Around With Brian

This is my second time around doing a deal with Brian Gombocz. He makes sure you are completely comfortable with the car and pricing, with absolutely no pressure. He has now become family to my mother and I. 5 star service both times, and I’m sure with all of his other clients. Highly highly recommend him, he’s great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next car. It's fantastic to know Brian helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Regards, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Happy Face😀

The immediate staff whom i was in touch were very helpful and proffessional(Junia messina and Richie)I I met the expectation.I’ll give them both excellent performance.Overall it was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager