Reviews
Took way too long fir what it was and I figured out why. Your mechanic broke my engine block cover and glued it back together instead of manning up and lettimg me know (being honest about it) and replacing it with a new engine block cover. I have pictures of the cover.
Took way too long fir what it was and I figured out why. Your mechanic broke my engine block cover and glued it back together instead of manning up and lettimg me know (being honest about it) and replacing it with a new engine block cover. I have pictures of the cover.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Service department is terrible. Never going back! Trying for a key replacement recall 4 hour wait. Been their 3 times and they never fixed it.
Service department is terrible. Never going back! Trying for a key replacement recall 4 hour wait. Been their 3 times and they never fixed it.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we are disappointed to learn of your experience here at Martin Chevrolet, but we will take this opportunity to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (310) 378-0211 when you have a chance. Thank you, and we look forward to hearing from you.
A great experience with Pablo, no pressure,very helpful and informative would definitely look for him again for any future purchase.
A great experience with Pablo, no pressure,very helpful and informative would definitely look for him again for any future purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear that buying your new Chevrolet Traverse was informative and free of pressure. We’re glad our team could guide you and address your questions. Thank you for choosing us again for future purchases.
was told my oil pan was leaking and it wasn't. Went in for one problem paid 1800 for something that didn't solve the problem. Had to pay over a thousand for a rental because they had my car for two weeks. Transmission was changed and wasn't asked to change my rear main seal to avoid labor cost later when I'm over 180,000 miles. Had to go back for transmission work for tcm not working properly. Makes me wonder what was actually done.
was told my oil pan was leaking and it wasn't. Went in for one problem paid 1800 for something that didn't solve the problem. Had to pay over a thousand for a rental because they had my car for two weeks. Transmission was changed and wasn't asked to change my rear main seal to avoid labor cost later when I'm over 180,000 miles. Had to go back for transmission work for tcm not working properly. Makes me wonder what was actually done.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
“Outstanding buying experience at Martin Chevrolet—smooth process, clear communication, and exceptional customer care from start to finish.”
“Outstanding buying experience at Martin Chevrolet—smooth process, clear communication, and exceptional customer care from start to finish.”
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to know the purchase of your new Trailblazer went so smoothly. We’re delighted communication was clear and our team offered exceptional care throughout. Enjoy driving your Chevrolet and thank you for sharing your experience.
Great service and helpful technicians as always. Everyone I have dealt with has been knowledgable and courteous. Fantastic team!
Great service and helpful technicians as always. Everyone I have dealt with has been knowledgable and courteous. Fantastic team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in our team. We’re pleased our technicians provided knowledgeable, courteous service on your Chevrolet Corvette Stingray. We look forward to welcoming you back.
Robbie was a pleasure to work with. He made our leasing process a easy smooth process. Great communication.
Robbie was a pleasure to work with. He made our leasing process a easy smooth process. Great communication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing how smoothly Robbie guided you through your leasing experience. Enjoy your new Chevrolet Equinox, and please reach out if there’s anything else we can do.
Always fast. Easy to talk to work with and always efficient. Makes it all easy
Always fast. Easy to talk to work with and always efficient. Makes it all easy
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback about the service on your Chevrolet Silverado 1500 LD. We’re pleased Ben and the team kept everything efficient and straightforward. Please let us know whenever you need assistance again.
Richard Cabrerra is the best. He helps me with my vette and keeps her running well. I trust him and feel confident when I bring my vette in for service. Richard Cabrerra is the rock of Martin Chevrolet's service department.
Richard Cabrerra is the best. He helps me with my vette and keeps her running well. I trust him and feel confident when I bring my vette in for service. Richard Cabrerra is the rock of Martin Chevrolet's service department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It’s great to know your Corvette Stingray continues to perform at its best after service with us. Your confidence in our team when you bring your Corvette in means a lot. Thank you for counting on us to keep it running smoothly.
Sales, Service, and Finance teams were beyond kind, honest, and answered everyone question and concern I had through the car purchasing journey. Kudos to Miguel and his sales team.
Sales, Service, and Finance teams were beyond kind, honest, and answered everyone question and concern I had through the car purchasing journey. Kudos to Miguel and his sales team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re glad our Sales, Service and Finance teams could guide you through purchasing your new Chevrolet Blazer EV with honesty and care. Thank you for sharing your experience, and please reach out if there’s anything we can do for you.