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Hampton Chevrolet

(305 reviews)

Reviews

(305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hampton Chevrolet from DealerRater.

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New Car Buying Experience

My sales rep, Bob Powers, and my finance rep, Dan Rodriguez, both did an excellent job in every way, as did the lady who explained paint and fabric protection. No complaints at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Jessica Barnes was amazing and very helpful. She made us feel like she knew us and answered all questions that we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fine service experience

Fine dealership experience. Well informed on what was done and what was needed. Shuttle service really helped. Disappointed that recalls could not be performed. Disappointed vehicle needed front struts, rear shocks, and front brakes at just 16,000 miles. Ext warranty covered struts but I had to pay for alignment. I have to try to save up for brakes and shocks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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EXCELLENT SERVICE

EXCELLENT SERVICE EVERYTIME, PHIL STALLINGS IS TOP NOTCH, AND THE GREEN TEAM ALWAYS TAKES CARE OF MY CONCERNS, I WISH ALL MY SERVICE EXPERIENCES WERE LIKE THE ONE I GET WITH HAMPTON CHEVY! :}

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Did not know I could get such a great car with moy credit. Really thankful they took the time to help me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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fast friendly service in a fast paced world

Came in for an oil and filter change appointment and I was out in a jiff that was really nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great Service

Quality customer service, First class operation, I have and will continue this dealership to everyone. You have several outstanding employees, phone, service desk and parts service. you staff is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Department

Everyone is always courteous when I come into the service department. I'm on the green team and Kelly has always been very nice and helpful to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Above & Beyond Excellent Service & Teamwork

Salesman David Carter & the manager Paul really went above and beyond my expectations! I absolutely love my new car & have already recommended & will continue to recommend friends & family members to visit Hampton Chevrolet!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Driver's Side window would not function. Called Green Team in the morning and car was worked on and fixed the same day. Outstanding Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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