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Hampton Chevrolet

(305 reviews)

Reviews

(305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hampton Chevrolet from DealerRater.

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Quality service

Phillip Stallings is a valued member of your team. He could not be more pleasant, more informative, or more professional. He can ALMOST make spending $$ on maintenance and repair feel good !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Overall

From the moment I walked through the door I felt welcome. Although I had an appointment with someone else and they were unavailable, Wayne didn't allow me to wait and assured me that he would be able to help me with the predicament I was in and that's what he did. The whole team took care of me and made sure my experience was nothing less than great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership!

Friendly service, Helpful responses. My purchase in 2011 was a smooth process. I only wish that I had learned more about financing the purchase prior to the signing, that part seemed very rushed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

Maintenance blue team helped expeditiously to fix my vehicle and was more than generous to help with additional services not on the list. Great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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just like family

you are like family, been bringing two cars there for 15 years and no complants/ we know each other and take care of each other, and thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good People Serving Good People at Hampton Chevy.

To all concerned dealing with me at HAMPTON Chevrolet, A job well done. I was treated with the utmost respect by what was called the white team. I will recommend family or friends to visit Hampton Chevrolet in the near future. "LIKE A ROCK" Thank You, George T. Whitson

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repair services

All agents were courteous, gave me feedback before preceding with any work, and work was accomplished within the time frame quoted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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White Team Service

I have been dealing with the White Team since 1993. Jim and his team are absolutely the BEST!! They are definitely one of the reasons I returned to purchase my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The customer is always #1 at Hampton Chevrolet!!

I always get excellent service at Hampton Chevrolet. Kelly Pale and the blue team are my number one reason for recommending Hampton Chevrolet to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service Hampton Chevrolet, GM send my Parts

I really appreciate Kelly and the whole service team. They are efficient and great at what they do. I wish that I didn't have to worry about my GM issues but I'm sure that Hampton Chevrlet will assist me with whatever I need once GM sends the parts to have my car serviced. My fiath in American made cars however has not changed, but GM needs to send part very quickly to solve this issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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