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Hampton Chevrolet

(299 reviews)

Reviews

(299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hampton Chevrolet from DealerRater.

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Repair services

All agents were courteous, gave me feedback before preceding with any work, and work was accomplished within the time frame quoted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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White Team Service

I have been dealing with the White Team since 1993. Jim and his team are absolutely the BEST!! They are definitely one of the reasons I returned to purchase my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The customer is always #1 at Hampton Chevrolet!!

I always get excellent service at Hampton Chevrolet. Kelly Pale and the blue team are my number one reason for recommending Hampton Chevrolet to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service Hampton Chevrolet, GM send my Parts

I really appreciate Kelly and the whole service team. They are efficient and great at what they do. I wish that I didn't have to worry about my GM issues but I'm sure that Hampton Chevrlet will assist me with whatever I need once GM sends the parts to have my car serviced. My fiath in American made cars however has not changed, but GM needs to send part very quickly to solve this issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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SIMPLY THE BEST!

Hampton Chevrolet's Service Crew is the best! Always get the best car service and customer service over any other area. Highly recommend Phil Stallings and Chris Corey for any work you desire on your automobile regardless of year, make or model.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer service contacts

Kelly contacted me concerning the items I had concerns about in a timely manner. She answered any questions I had and we agreed on the items to go ahead on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer Service

Service Manager - Kelli ? w/the Blue performed outstanding customer service. Mechanic was not able to duplicate the no start problem I was having but worked diligently to correct the issue. When I picked up my vehicle there was "no charge" which is unheard of now of days. If I ever buy another GM product I will be returning to Hpt. Chevy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Hampton Chevrolet took my last minute request for state inspection. Moreover, the service was done very efficiently. Additionally, they found another, unrelated problem, and with my permission took care of that with the same efficiency. The service writer prepared my bill and applied a senior discount without my having to ask for it. As usual, I am extremely pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Staff and Service

As always, I am impressed by the professionalism and courtesy of the staff. After more than a decade of having all of our family vehicles purchased and serviced by Hampton Chevrolet I cannot imagine going anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick and courteous service, Excellent results

I have always had excellent service at the Hampton Chevrolet service department. Mr Phillip Stallings has always seen that my car has been well maintained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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