Skip to main content
2021 state dealer award
View 11 awards
2021 state dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,637 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

Carl and Jeffrey

I have been a customer of Colonial Honda since 1987...reason being, the sales staff and the first rate service department under the management of Carl Solo. I always ask for and have my 4 Hondas serviced by Jeff Magnum, a very thorough technician who work is always top notch. My oldest Honda Pilot has 312,000 miles and still runs great.. The service department keeps me coming back. Henry Hayes Jr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good experiences

Every time I come they inform me of everything that's wrong with my car and the wait it's never really wrong they attend to all your needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2014 Honda Accord

Ty was a good help with the vehicle purchase and answered all my questions and Mike was a good help with the finical center love the service there. Thanks to Chris for sending me pictures of the vehicle prior to the test drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Happy Honda Customer

I recently traded in my 2009 Honda CRV for a 2019 Honda CRV. I am very happy I decided to make the move. Mr. Watson was very knowledgeable and made the transition seamless. Mr . Watson is definitely the person to go to at Colonial Heights Honda dealership. I love my new Honda and the service I received was excellent 😊 Thanks Veronica M

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant Experience

Although I didn’t get the deal I had hoped for (not necessarily a bad deal), I did get the car! Aaron Parsons, our salesman, was knowledgeable, enthusiastic, and a delight to work with! Sabrina Thomas did her best and found us a very beneficial financing rate, and made the whole paperwork process as painless as possible. When the car was ready, the service department had worked to make it appear brand new! A few days after the sale, Aaron followed up with a telephone call to make sure everything was going well with our purchase (something I’ve grown to appreciate from a good dealership). Altogether, I was very satisfied, and wouldn’t hesitate to recommend Colonial Honda for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

More than a great deal at Colonial Honda

Salesman did a great job and management followed his lead by making the deal I wanted. Got the car I wanted at a price I wanted. Easy & done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

An easier experience than I expected

Tim Watson was great to work with. I appreciate his straight forward style and no pressure approach. He was patient and professional and I would highly recommend him. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding experience from walk in until drive out....

Outstanding experience from walk in until drive out. Jimmy was a great salesman, I'll surely recommend him to family and friends. Once again, thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This was my first time to purchase a car without the aid...

This was my first time to purchase a car without the aid or assistance of my father or my husband who are now both deceased. Walter Cooke presented himself as professional, compassionate, considerate and knowledgeable. He was not overbearing or pushy and attempted to meet my needs as well as answer my questions. I am pleased with my purchase. Thank you for all of your assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly knowledgeable staff. Quick service easy...

Friendly knowledgeable staff. Quick service easy scheduling. Just moved into the area from MD and this is definitely where I will get my car serviced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.