Reviews
HORRIBLE EXPERIENCE - BUYERS BEWARE !!!!
1. Purchased the referenced car from Butch Bockmier at Park Place Motors on January 15, 2015 at Barrett-Jackson Auto Auction in Scottsdale, AZ. for $122,000 2. I immediately had problems with the car as soon as it rolled off the auction block at the venue. 3. As I file this complaint the car is inoperable due to the ongoing severe mechanical problems I have experienced since it was purchased. 4. I have spent close to $10k over the last 5 months trying to get the car running to no avail. 5. The engine needs to be with thrown away or rebuilt at an estimated cost of $10,000. 6. The car was advertised online and in print as a professionally rebuilt no expenses spared restoration. The car was stated to have a 427 side oiler which is a very desirable, expensive, rare collector car engine. 7. Furthermore, I was provided an appraisal that was done prior to my purchase stating the Side Oiler engine. 8. The car does NOT have a side oiler engine. It has a regular 427 top oiler engine. The engine in the car is approximately worth 60% less according to SHELBY in Las Vegas. 9. Park Place misrepresented this car at auction. 10. I first communicated my problems to Butch at Park Place on 5-20-15 and have had ongoing dialogue trying to resolve the misrepresentation part of this since that time. They have been difficult at best in trying to resolve this. 11. The car is not worth what I paid because of the misrepresentation and I would not have purchased it knowing what I know today. Park Place denies any wrong doing or misrepresentation in spite of the overwhelming documentation they provided prior to and at the time of sale. 12. Park Place has been advised by Barrett-Jackson to return my money in full and has been unwilling to do so. 13. I will be filing formal complaints with other agencies as well as bring a civil action against Park Place. 14. I have pictures, documentation, advertisements and more that validate the misrepresentation by Park Place. 15. I am not an attorney but in my opinion this was intentional misrepresentation (fraud) to sell a car at auction.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Buying Experience
My wife and I were looking for a 2008-2011 year old Porsche Cayman which are hard to find in the Pacific Northwest. Park Place had two on the lot. We had the pleasure of working with Rene. A very layed back no pressure experience. Rene is a car aficionado who you can tell really enjoys his job. We test drove the cars and my wife decided on a 2011 Cayman. The negotiating process and paperwork took less than an hour. Thanks to Richard for making the paperwork process seemless. I think we were there all of 2-hrs and drove off in our new weekend toy. Looking around the facility every car on the lot no matter what the make is high quality and in particular their classic cars If you are looking for a high-end sports or luxury car I highly recommend giving Park Place LTD the opportunity for your business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ease of contact
Was in gathering phase and they easily answered all my questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Sales Person David K.
I bought a classic Chevy and my sales person David was great. He went beyond his job duty to make me happy and he made sure the car was in top shape before he shipped it to me. Very happy with David. California
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very rude for a salesmen
I called with a serious inquiry and was treated with no respect. I'm still on the market for a particular Porsche, and even if they had the perfect one at the right price I wouldn't give them my buisness.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Easy to deal with
Sent an inquiry in on a pre owned vehicle, Vic was very nice and easy to deal with. Unfortunately we weren't able to put a deal together...if you do go there see Vic and I am sure he will take great care of you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jeremy, thank you for giving us the opportunity to earn your business. Hopefully we can get you the right deal next time. Cheers!
I can honestly say this was the best experience I have...
I can honestly say this was the best experience I have had, bar none, purchasing a car, either new or used. I worked with Vic Kirilenko, who greeted my wife and I when we showed up one Sunday afternoon to shop for something sporty and fun to replace my aging Acura TL (which I loved, but... well, it had been 5 years...). He was friendly, absolutely no pressure, just answered questions. He handed us the keys to a couple of Porsche 911s and told us to go have fun. So we did, and thoroughly enjoyed the experience. That ended up getting me hooked on the 911 (which I had never driven before), so he let me take one overnight; actually 2. First night a stick, second night one with PDK. So I could figure out which I'd prefer to drive on the commute. I was pretty sure I was going to go with a 911; but they didn't have quite what I wanted on the lot, but they could order one, and ship it up. I decided to trade in the Acura, and wanted to get the trade in value up-front. Vic was happy to do that, and quoted me a trade-in that was more than fair (it was actually the top of the Kelley Blue Book range for that car). It was nice to get this up-front (although not in writing...), since many dealers would let me haggle the price of the car, and then turn around and try and gouge me on the trade in (e.g. Acura of Lynnwood offering half the trade-in value). The third night I tried an Audi S5 cabriolet they had on the lot, and was hooked. The Porsche 911s were fun to drive fast on open roads, but Seattle traffic doesn't allow for much of that. The Audi was the perfect blend of comfort, looks, and performance. Getting to take all 3 cars overnight really helped me make a decision I am happy with, and there was no pressure at any point to make a deal. Vic even went as far as to say (when I made an offer below the asking price on the Audi) that they'd happily negotiate, and if I wasn't happy with their best offer, no worries, no hard feelings. He was genuine about it, and made the whole experience feel very easy. I felt I could easily walk away with no hassle should I feel the need. When I decided to go for the S5, the negotiation was easy-going and reasonable. Once or twice something came up that had me concerned, but Vic was always reasonable and willing to accommodate. I got a good deal, and there were no surprises at signing. I got exactly what was quoted - verbally - for trade in, no pressure to add on anything, and a fast turnaround too. I drove away with a car I loved, feeling like I was treated fairly. This is a first for me when purchasing a new or used car. I would definitely recommend this dealer - especially if you go talk to Vic. My wife will be buying her new car from him also. We're really happy to have finally found a car dealer who's honest and a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to sell a car
We are looking to sell our 550 BMW and Bryan took our car and made it look like new. Very nice high end cars and a very upscale place. The staff is very friendly and helpful.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Impossibly rude, arrogant and difficult?
After two separate trips, I have concluded that these folks just do not want to sell me a car. I traveled quite a distance to check out some of their vehicles including their stable of Maseratis and BMW M6's. but was unable to test drive any due to their attitude. (I'm a 64 year old lawyer, not a scruffy dude by an stretch).. I also heard that they will not allow the local certified Ferrari dealer to do per-purchase inspections on their cars. All and all, the joint seems a bit dodgy to me...so, I'll be buying my next car elsewhere. Maybe you should too!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Serious Buyer, we're sorry you weren't pleased with the service you received in your visits to Park Place LTD. Our goal since our founding in 1987 always has been 100% customer satisfaction, and it continues to be our #1 priority. Unfortunately, we too can fall short of that goal, but we are always trying to improve. We value your opinion and we would relish a second chance to earn your business. Please don?t hesitate to contact me directly and allow me address your concerns. Sincerely, Ryan Vanderwel, General Manager
Great place to trade in and buy a car!
I have bought Audi's, BMW's, Ferrari's, and of course many other cars from domestic companies. I average a new car(s) every 4 months. In all my years of buying cars I have never been treated so well as I was by Monte at Park Place Aston Martin. The whole experience was wonderful. He was very patient and understanding as I tried to make a decision while texting and sending pic's to my wife. It was down to one of two cars and they made the price so right on both vehicles that it was just a choice of colors. The showroom is first class and the information available for the Aston Martin brand is presented both in print and on a flat screen. If you live anywhere in the world you can buy and ship from here without having to worry one bit. Monte is a professional and he will ensure all your questions are answered and your needs are met. This was the absolute best automobile purchase experience in my life and honestly I have had some pretty great experiences. Enjoy your Aston Martin, we love ours!! We traded in our Ferrari so you can shop with confidence at the AM dealership or in the Exotic's show room next door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
