Platinum Autos

Because they never contacted me about the car, after several request. If this is how they treat customers then so be it

I am surprised and very pleased with the service I got at Platinum. The salesman was no-pressure. He had worked at the Mercedes dealership in Portland and managed an Audi dealership before taking a part-time position at his friend's business - Platinum. The most surprising thing was that I paid more than the on-lline advertised price for a van, and a few days later they called to tell me that, and sent a refund check of $1,080. I may be in the market for a travel van at some point, and this is where I will go first.

Although I did not ultimately make a purchase the team at Platinum went above and beyond to make our experience as smooth as possible. Will definitely be looking to buy from them in the future.

"The Best" we wanted to sell our 2021 Mercedes gl550. We started at Bellevue Mercedes, where we bought it new then went to Carmax and three others. Platinum Wholesale Auto - Cash for Cars & Consignments too beat all of them by $2,100 dollars. So happy we found them, have sent two other friends to them, and they sold their vehicles there too! Thank You, Carol

Tried to inquire on purchasing a car from this dealership but they didn’t reply. Very disappointed

Never contacted me regarding the car I inquired about. Very disappointed in the dealership. Sorry they didn’t contact me

Robert was great! He prepared the car well for my son. It’s his first car so we didn’t want any challenges.

Very kind and nice service ,the manager was very good and fast on the purchase

Due to a lot of good reviews commenting on the pleasing P.R. of this company, I decided to check out a couple SUV's. (I'm more like 2 1/2 stars) John was helpful, friendly, answered questions, didn't hover at all. Test drove 2 autos, with my daughter. The next day I returned with another friend to compare the Lexus SUV with a car I'd driven at another dealer. We both really liked the comfort & ride of the Lexus. They (Platinum) were more than willing to let you have a vehicle tested out by an independent mechanic. They tried to get me to use one of theirs, which would be $140-150. Luckily those were all booked up. A little "iffy" with them maybe in cahoots together.... I preferred going to my own mechanic, who I've gone for a number of years & trust implicitly. Plus he only charges $108.21 for a thorough 1 1/2-2 hr inspection. When we went to pick up the car, he says "NO WAY" on this one! He explains in detail & provides me with a TWO PAGE print-out of all the serious problems! These would add up to several thousand dollars! I then returned the car & suddenly John was not so "sweet" & smiling anymore. He disparaged my (& all) mechanic saying all mechanics just are in it to make money & will tell you things you don't need! (Does this apply to "their" mechanics???) That logic is flawed right from the get-go! If that were true about my mechanic, he would have told me the car was fine, so that he could make big bucks doing the repairs! I've also written to the PR department with more details of the exchange. I've recommended that salespeople put themselves in the customers' shoes & try using some kindness & empathy even when, and especially so, when the answer has to be NO to a purchase. Their responses in that situation can have a big impact on whether a customer may...or may NOT...want to return at a later date. I'm sorry, but I won't be! I'm really curious at to whether they will be honest with the next person looking at that car (supposedly there are other interested in it), & tell them what it needs. I guess that why used car dealers have the AS IS sticker on the cars: it absolves them of any responsibility!

I brought in a Chevy Tahoe to sell via consignment. I live in a remote area several hours away, and I needed a business I could trust. Brian, who helped me with the sale, was professional, honest, friendly, and easy to work with. We agreed on a price, and he kept me informed. When the vehicle sold, both he and Diana were awesome to work with to complete the transaction. I'm thankful for how smooth everything went, and confidently recommend Platinum Wholesale Auto. Thanks for everything!