Platinum Autos

"Purchase of GLC300" - JOSEPH V. I went on line to explore the purchase of a Mercedes SUV and saw a vehicle that interested me, I began an on-line chat with a rep who directed me to Austin the local salesman. Austin followed up immediately by phone and we set up an appointment for a test drive the next day that was convenient for me. I must add that this was Austin's day off, but still made it work my schedule. He met me and had the vehicle ready for me to view and test drive. We haggled a little over my trade in but I got what I thought was a very fair trade in price and purchased a GLC 300. I was in and out with the new vehicle in under 2 1/2 hours. Austin was very professional, knowledgeable, friendly throughout the process. He has called me several times over the past week to check in with me to be sure everything is good. Overall it was probably one of my best car purchasing experiences ever. I will also add that I live 10 minutes from another dealer but chose Platinum Autos because of the response from Austin. I highly recommend Austin and Platinum Autos.

Hi everyone I am sorry for taking your time. I feel as though I want to share my recent experience with platinum auto with you guys and girls. I almost died in a motorcycle accident and was blessed to be given a second chance. I decided I was gonna live better and enjoy life alot more this time. Plus my wife band me from motorcycles and I couldn't blame her. So I have always wanted a Range Rover so I was searching really hard and found one at platinum autos in Bellevue. Mind you I am from everett so I decided to go check it out. It was right up my price alley and I prayed it was meant for me so test drove it and it was fine. Plus the carfax was solid So I waited a few days and decided to purchase it they were so great and helpful with getting me in the vehicle. So I left from work on lunch break to finish up transaction and drove back to work excited and happy. On my way home engine starts smoking and low coolant light comes on. So I have to vehicle towed to Z sports euro in everett were I live. The tell me they think it's a coolant pump but need to further access the situation. I called platinum to aware them of situation and was told Robert took his family to Hawaii which I am thankful they all had a safe return. So I would have to wait for him to return authorize repairs to my vehicle. A day later Robert got in touch with the mechanic shop and there was disagreements on repairs and pricing. So the shop agreed to do the work for his shops repair cost and they dropped the price significantly. So naturally I was hoping for platinum to cover cost of repairs since they got them to drop to their price. Nope didn't happen so to get my vehicle plus towing back I was charged 1000 dollars. Note during this period of a week for me to come up with them money platinum did prove me with a loaner. So my wife picks the vehicle up and finds out after a few stops it wouldn't start so because of the disagreements with z auto I decided to take it to land rover range jaguar lynwood. So another tow bill ensues and repair cost totaling 3000 this time. I reach out to Robert who says price is outrageous and his guy can do it cheaper. I live in everett wa so I ask are you gonna pay for the tow not to even mention 300 dollar diagnosis. He said no and he wanted the loaner back which I was given a extra day. But to me that negates the fact that I have a whole new set of expenses and problem but it there car what can I say. So he told me to get the car to Marco his guy and the price of the fix would be cheaper no the tow or diagnostics would be covered. So I said forget it I'll pay out of pocket again and I'll take it as a lesson learned a very costly one but I am still alive right so that's my experience with platinum autos.

? Laid Back No Pressure Environment! ? This was my first experience with Platinum Auto. I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a potential "Keeper" for me. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 45 minutes away. I phoned the dealership to confirm that the vehicle I was interested in was still there, and I spoke with Austin, who informed me that it in fact was still available. I said I'd like to come on in and check it out, and he said, "Great. It'll be up front and ready for you when you get here." I can't say enough about Austin as my sales contact. He was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accomodating service. It sounds like a cliche, but we hit it off like this guys been my buddy for years. And trust me, I'm a skeptical type of personality. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. Austin went above and beyond when I had questions about carafax info... He was able to locate original service records from original owner, of which detail could not be matched... Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless.

"Could not have been better!!!!" One of the easiest car buying experiences ever. Austin was knowledgeable and help with everything I needed. Will highly recommend to everyone. If you are looking for a Luxury car, This is the place to buy. Right cars, Right price.

Great Place to Buy Your Car" - Just recently purchased a 2012 Aston Martin Virage from Platinum Auto. My salesman was Robert. I live in Grays Harbor County and have never purchased a car sight unseen. Robert promised he would be my eyes and inspect the car as if it was his. Even though I saw pictures and videos, when the car arrived it exceeded all my expectations - it was gorgeous. It looked brand new and the few cosmetic issues that Jon had mentioned had all been repaired as promised. The paper work was completed by Austin and sent to me via FedEx just for signatures. Platinum also arranged for the car to be shipped to my home. It has never been so easy to purchase a car. Like I previously stated I've never purchased a car unseen. The team I worked with were extremely friendly and professional. Truth is when I need to replace my other car next year I will first begin my search with Platinum Autos. Thanks Mary T.

"Stellar Sales Experience" The short version of this story began in Bellevue where I live. Hadn't bought a new car in 13 years so I decided to look at every major brand. Having done that, I realized that the majority of my car shopping experiences had left much to be desired. So one afternoon I headed downtown Bellevue where I spent some very good time working with Robert at Platinum Autos. During our sales experience he was always the proper gentleman and exuded both professionalism and technical knowledge about the brand. In one year of car shopping I can't say that we had a better experience than the one my wife and I had with Robert. He is to be commended for his work and his professionalism. Everyone we met there was friendly. These were people who went out of their way to see to the needs of the customer. Kudos!

"Felt like I made a few Friends!" Although getting a new car is always a blessing, the car buying experience usually falls short - I was proven wrong when I met Robert and Austin @ Platinum Autos in Bellevue! Not only did I get the deal I was looking for which wasn't 'do-able' at the others I first tried, but I felt like I made a few friends:-) I learned Platinum is family owned & offer some great 'extras' that others either don't or can't..... ..........BUT the icing on the cake was meeting the staff!! They always had smiles & most importantly I felt he was completely honest with me... I've definitely found my Dealership & a few friends:-) Marta

Wow, our Tesla is so fun to drive we have been in our driveway learning all the features. Thanks Platinum

Love our new Honda Accord, we traded our old car and we received a more than fair price :) Very happy

Buying our son his first car, very smooth Thanks Platinum