Reviews
Good service
I had an oil change and inspection done on our car. They were prompt, answered a couple of my questions and left the car clean. Will use again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ty, thank you for the great review! We are thrilled to hear that you are confident in the Shelor Chevrolet team to get the job done. Drive safely, and we hope to see you back again down the road!
Brian is the best
Brian lawless is fabulous and a great help to old ladies. He is the reason I deal with Shelor. I have bought 2 outback’s because of his magnificent service and kindness
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share, Lee! We are so glad to hear that Brian has delivered such successful and straightforward purchase experiences. Drive safely in your Subaru Outback, and we hope to see you again at Shelor Chevrolet!
New Ford Exploerer
We had a choice between two dealerships. Phillip was knowledgeable and helped us get the best deal for us. We are very happy with our new Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Carrie, for the review and for choosing Shelor Chevrolet! It's great to see that Phillip helped you score a new Ford. Congrats, and happy driving.
Fantastic Buying experience
Shelor and Ryan Wildman was fantastic . Ryan Wildman worked very hard to find us the 2022 Highlander Hybrid Platinum that was our dream Vehicle. Ryan was very responsive and we would highly recommend Shelor Motor Mile and Ryan Wildman
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick, thank you for the great review! It is our goal to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Ryan and the Shelor Chevrolet team. Drive safely in your 2022 Toyota Highlander Hybrid Platinum, and we hope to see you back again down the road!
Terrible service
I bought my car from this dealership and was told I could get a remote start put on if I wanted to at any time. I just had to call and order the part and set up a date and time to put it on. So I did order the part and set up a time. The day of my appointment I had to be there at 8am, mind you live over an hour away from this dealership. When I get there they tell me my appointment isn’t till the next day. After arguing about this issue for 30 minutes they say they will go ahead and put it on. Then come to find out after 2 hours of waiting on them to put it on they come out and say that my car isn’t built to have the remote start put on and that they can’t do it. After two hours of waiting!! Needless to say I will not be back to this dealership. The service department and the parts department need to get their stuff together because there is no sense in these issues.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Brooke - After speaking to your mother yesterday, she understands the miscommunication that happened between two Part reference manuals and the person making the appointment. We have reached out to the manufacturer in hopes of getting the correct information and hopefully being able to have the remote start installed on your vehicle. We understand that a discrepancy on an appointment can feel like a long wait, but after verifying, the time from your initial check-in to a lane manager saying we would fit you into the schedule was about a minute. If you have any outstanding questions, please get in touch. Customer Relations – cr@shelor.com
Daniel Paige Shelor Mitsubishi
We are very pleased with our experience today at Shelor Mitsubishi! Daniel and the entire team were outstanding to work with and we are excited with our purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review, Natasha! We are thrilled to hear that Daniel went the extra mile to assist with your purchase and get the job done. Drive safely in your new vehicle, and we hope to see you back again at Shelor Chevrolet!
After 5 new car purchases at Shelor, last one..
After intial puchase, don't expect them to fight for their customer. Beware of them farming your warrantee work out to a company that isn't interested in guaranteeing their work. Not happy!
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
James, we have supplied you with copies of all the previous paint repairs that were on your vehicle over the years. Unfortunately, the areas that are peeling now aren't in the same previous repaired areas. We take pride in helping our customers in every way possible but sometimes things are out of our control. If you have questions about this, please contact cr@shelor.com. Thank you.
Great dealership!
Friendly, knowledgeable, efficient. Excellent dealership. Brian Love is a good salesman! Service department very clean!!! Makes the experience of buying a car much better experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, Our top priority is to find you a car and a deal that will suit all your needs. We're glad you put your trust in Brian and the Shelor Chevrolet team to make your search a success, and we wish you many happy miles in your new car!
Shelor Motor Mile is worth the hour’s drive.
I described Shelor Toyota as operating like a “well-oiled machine” before I left the dealership after buying the car. The car-buying process was organized efficiently but without that feeling of urgency/tension one feels at some dealers. Serious, professional, yet friendly and respectful: These words describe all the staff I met when my husband and I bought our (second) car from Shelor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sasha - It makes our day to hear that our team delivered such an outstanding purchase experience for you! Thank you for choosing Shelor Chevrolet and for taking the time to leave a review. We wish you and your husband many safe miles in your new car!
Highly recommend
It was a quick and Easy in and out, Randy and Neal were great and awesome to deal with. I will definitely be back with future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jarad, it's fantastic to have earned your five-star review! We will share your kind feedback with Neal and Randy for ensuring you enjoyed the buying journey. Have fun in your new car, and thank you for trusting Shelor Chevrolet with your business!