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4.3 out of 5 4.3

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4.3 out of 5 4.3
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    March 1, 2019

    Went in on a rainy day. The service was quick and the team members were friendly. The coffee was crappy but what can you expect. Was in n out of the place... in about an hr.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    February 22, 2019

    Sales team did the impossible mission just to make sure to keep me part as Audi happy family. I'm so happy that they followed up and got me back in the... dealership for buying the car that I love

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • June 18, 2013

    I bought a new car from this dealer last year. The customer service was excellent and I would reccommend them to anyone. They were very helpful with questions... and made a few good recommendations.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Yes, you are correct, many of our Pre-Owned models advertised on the Internet have been Sale Priced, and therefore, there is little to no room to nego...tiate. We try to stay competive by offering a Low Up Front price, rather than the "stereotypical" back and forth to the manager bargaining, to ultimately end up at the same price we advertised in the first place. Unfortunately, from the sound of your review, maybe our process of explaining this could have been done in a different or better manner. If you would like, please feel free to contact our General Manager, Mr. Jim Whitgrove,and we will try our best to rectify the situation in any manner we can. Additionally, Gartner welcomes all feedback and suggestions. Thank you for taking the time to let us know about a potential situation.

  • 5.0 out of 5
    November 30, 2017

    I've been here to buy a new car.. Sales team were simply awesome. I was explained in detail for the doubts what i raised.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Sasidaa, thank you for taking the time to leave a review for us at ToyotaSunnyvale. We're happy we could meet your expectations! Please let us know... if there is anything else we can do for you; we are more than happy to help!

  • 5.0 out of 5
    February 12, 2017

    Nothing but good things to say, and that's all I have to say

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 22, 2016

    The staff member are too good. Excellent service. Thanks!!

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 21, 2016

    The staff member are too good. Excellent service. Thanks!!

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    Came in for service or repair
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    Dealer Response

    Test Response

  • 5.0 out of 5
    September 1, 2016

    I was happy with the work. The waiting area could have used more recent movies for selection, but the individual screens was nice.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary Pullman, thank you so much for your high rating!

  • 5.0 out of 5
    July 14, 2016

    Excellent service - would recomment t omy family and friends

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    Shopped for a new car
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  • 5.0 out of 5
    July 14, 2016

    My car was broken and then they fixed it in half an hour

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    Shopped for a new car
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