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Planet Mitsubishi

(323 reviews)
Visit Planet Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lorraine cherry

l would like to thank Mr Nelson for his outstanding performance and the kind act he displays whenever you walk into the show room thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Shout out to Sherard Buchanan @Planet Mitsubishi C

I purchased a 2017 Chevy Cruz today The service was excellent. Thanks to Sherard Buchanan for making the experience pleasurable. I will recommend you to all my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Katherine/ Joe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Planet Mitsubishi.

Great Service Joshua Welch @Planet Mitsubishi

I went to Planet Mitsubishi after another car dealer wanted to charge me a delivery fee to get my car Upon arriving at Planet Mitsubishi and worked with Joshua Welsh , they found the car I wanted with out the extra fees . Joshua was professional and worked to make it a easy process as possible !I love the Eclipse cross it drives great and all the new features make it my best car yet! I would recommend going to Joshua about a new car for yourself or anyone you know !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Linda, it's experiences like yours that really keep us motivated!

Great place to do business!

Was lil apprehensive at first I always am when I go to car dealership. The seemed nice on the phone but sometimes that is the only time . But was greeted by a salesperson and the sales manager . Got the vip treatment . Picked out a car on line through fair app and it took 30 minutes to complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Impala purchase

Little skeptical at first called in and it seemed like it was to good to be true . When I got there though everything went smooth . The car was clean and ready for me when was as described and was in and out of the dealership hour 15 minutes used there financing was very competitive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Abbey Taylor, thanks for your praise and kind comments about our team.

The BEST place to buy a car

My credit issues didn't matter to these guys they worked hard and got me a deal meant for someone with good credit. They are truly a blessing and I can't wait for them to help me with my next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Great Place to buy a car

Great friendly staff and fun environment! Quick and easy deal in and out 20 minutes! Love my new Impala! Wheels for work got me rolling .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Awesome Experience

Went to the lot just to look at vehicles for my daughter and ended up purchasing a 2017 Ford Fusion Hybrid. Brittanny and Peter made the process smooth and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Shop elsewhere

Bought a car 2 months ago and traded in my old car which they have still yet to pay off. Now I’m making two car payments. I’ve had many other issues with this dealer as well. I highly recommend taking your business elsewhere if you’re shopping for a vehicle. Then one of the “managers” gave me a hard time out in the parking lot for leaving a bad review.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We do apologize for any confusion and appreciate the feedback.

Quick. Friendly. Professional. Helpful.

I had the best experience at this dealership. Everyone was great. Warren McNight was my Sales Representative and was knowledgeable, professional, and friendly. The Management Team was equally top notch. I recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)