Reviews
Purchase was easy 🥰 Free maintenance and awesome service department 🙂 I'm part of the Toyota Family ❤️ The first one in my family most of them love Chevrolet.
Purchase was easy 🥰 Free maintenance and awesome service department 🙂 I'm part of the Toyota Family ❤️ The first one in my family most of them love Chevrolet.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Sharon! We’re thrilled to hear that your purchase experience at Modern Toyota was easy and that you’re enjoying the benefits of our free maintenance and awesome service department. Welcome to the Toyota Family! We appreciate your support and look forward to serving you again. Enjoy your ride! Best, The Modern Toyota Team
Was such a great experience today went in for an oil change a was treated very nice
Was such a great experience today went in for an oil change a was treated very nice
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! We’re pleased to hear you had a great experience during your oil change at Modern Toyota. Our team always strives to provide excellent service, and it's wonderful to know you felt well taken care of. We look forward to seeing you again for your next visit! Best, The Modern Toyota Team
Buying experience 4 years ago was smooth and salesman " Parris" was great. All of the service personnel since then have been really good too, taking care of the Toyoguard maintenance. Thank you Modern Toyota.
Buying experience 4 years ago was smooth and salesman " Parris" was great. All of the service personnel since then have been really good too, taking care of the Toyoguard maintenance. Thank you Modern Toyota.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Ed! We’re glad your buying experience with us four years ago was smooth and that Parris made a positive impression. It’s great to know our service team has continued to meet your expectations with the Toyoguard maintenance. We appreciate your trust in Modern Toyota and look forward to serving you again. Best, The Modern Toyota Team
The service staff I’ve encountered is impeccable. Gage Lawrence Service Manager listens intently and answers all of my questions. The entire staff gives great customer service.
The service staff I’ve encountered is impeccable. Gage Lawrence Service Manager listens intently and answers all of my questions. The entire staff gives great customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate your kind words about our service staff and Gage. It's great to hear that you felt listened to and received excellent customer service during your visit to Modern Toyota. We look forward to assisting you again soon! The Modern Toyota Team
Came to find a running vehicle for my family and left the very same day with a brand new vehicle. It had a full tank of gas. The car salesman made the process painless and easy. The warranties are excellent and when I returned for some work that process was also super transparent and easy. I love Modern Toyota!
Came to find a running vehicle for my family and left the very same day with a brand new vehicle. It had a full tank of gas. The car salesman made the process painless and easy. The warranties are excellent and when I returned for some work that process was also super transparent and easy. I love Modern Toyota!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re pleased to hear you found the perfect vehicle for your family and that our team made the process seamless for you. It's great to know you appreciated our warranties and the transparency during your return visit. We value your support and love having you as part of the Modern Toyota family. We look forward to seeing you again! The Modern Toyota Team
Very friendly and knowledgeable mechanics, especially Reno Voss. Great service! I haven’t been disappointed thus far!
Very friendly and knowledgeable mechanics, especially Reno Voss. Great service! I haven’t been disappointed thus far!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Meera! It's wonderful to hear that you had a great experience with our knowledgeable mechanics, especially Reno. At Modern Toyota, we strive to provide excellent service, and we're glad we haven’t disappointed you. We look forward to seeing you again soon! Best, The Modern Toyota Team
Bought a brand new car here 4 months ago and come down here to get a broken trunk latch fixed for them to tell me they don't keep the parts here that it'll have to be ordered and they can't fix it if it's not physically out even when I have pictures and it won’t physically let you shut the trunk when it falls out. Mind you, I called to schedule the appointment and explained exactly what was wrong and nobody said anything of the such. Wasted a trip and time down here.
Bought a brand new car here 4 months ago and come down here to get a broken trunk latch fixed for them to tell me they don't keep the parts here that it'll have to be ordered and they can't fix it if it's not physically out even when I have pictures and it won’t physically let you shut the trunk when it falls out. Mind you, I called to schedule the appointment and explained exactly what was wrong and nobody said anything of the such. Wasted a trip and time down here.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Kaylee. We understand your frustration regarding the trunk latch issue and the inconvenience caused during your visit to Modern Toyota. We appreciate your feedback. Please reach out to us directly so we can discuss your concrerns further. Your satisfaction is important to us, and we hope to uphold the standards you expect from us. The Modern Toyota Team
Came in for a mechanical concern and they took care of my SUV very well! Seth, my Service Advisor (⭐️ ⭐️⭐️⭐️⭐️ for this guy, by the way) kept me posted and made me aware of the repair progress. The rest of the associates like Arty and Anton were very helpful as well, (5 ⭐️s for them too!). The experience was AWESOME!!! I came back for the servicing of my Tundra the week after! That’s was how happy I was with them! The place is clean and the showroom, I did peek at their new models, different level of NICE! Thank you Modern!
Came in for a mechanical concern and they took care of my SUV very well! Seth, my Service Advisor (⭐️ ⭐️⭐️⭐️⭐️ for this guy, by the way) kept me posted and made me aware of the repair progress. The rest of the associates like Arty and Anton were very helpful as well, (5 ⭐️s for them too!). The experience was AWESOME!!! I came back for the servicing of my Tundra the week after! That’s was how happy I was with them! The place is clean and the showroom, I did peek at their new models, different level of NICE! Thank you Modern!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re pleased to hear that you had such a positive experience with us at Modern Toyota. Seth, Arty, and Anton will be delighted to know they made your visit enjoyable and will be glad you were happy with the service on your SUV. It’s great to hear you returned for servicing on your Toyota Tundra as well! We appreciate your kind words about our clean facility and showroom. We look forward to seeing you again soon! The Modern Toyota Team
Dealer charges for oil change plus tax, which they could not tell me. And then they add a shop charge.
Dealer charges for oil change plus tax, which they could not tell me. And then they add a shop charge.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback, Bob. We understand your concerns regarding the pricing breakdown for your oil change visit at Modern Toyota, including taxes and additional shop charges. Our team aims to provide clear and upfront service pricing information before work is completed. Please contact us so that the details of your visit can be reviewed further. We are committed to improving clarity in service pricing and making cost explanations more straightforward. The Modern Toyota Team
Your service is excellent; the staff at this dealership are very friendly, and it is very easy to get an appointment with you. Thank you very much for your prompt and courteous service.
Your service is excellent; the staff at this dealership are very friendly, and it is very easy to get an appointment with you. Thank you very much for your prompt and courteous service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Yes !