Flow BMW

Nathan was very friendly and worked with me to offer me some flexible options when i was experiencing issues with my heated seat out of warranty. He was patient and flexible.

I came in for an oil change and left with a boosted appreciation for BMW culture after talking to Jonathan Crook who took the time to indulge my car enthusiast questions and met them with an equivalent passion. It is people like Jonathan dealerships need to help spread car appreciation to the community.

My husband and I were out to pick up a BMW that we were closing the paperwork on at another dealership only to discover the deal didn’t feel right and the car was not as promised so I walked away. I felt like I had a bait and switch transaction, but I remembered that Flow BMW had been on my list to visit in 2021/2022 but is was during the height of COVID. Needless to say, I called Flow BMW while in the parking lot of the ‘failed’ dealership and was told to met Dan Bell I didn’t’ realize the dealership closed at 5pm and I arrived at 4:30pm. I met Dan who was very personable and friendly. The store was clean and bright and the staff was very friendly. He paired us the Carlos Carter who spoke to us when we initially arrived. I will admit Carlos was VERY patient with me and a dream to work with! Needless to say it was divine intervention that I ended up at this location after all those years. I had been a long day for us, we had traveled back to back for long commutes to finalize the other transaction and I became a little frustrated because I had not eaten since early morning and had not anticipated that I would have been out for such a long day, let alone at another dealership. Dan was wonderful, he offered my family something to eat and drink and I felt terrible that the dealership was now working after hours for us. Let me just say Dan Bell nailed the deal and had great solutions and did not disappoint! I ended up walking away with more than I planned and I am so happy they were able to make my day. Dan, Carlos and Tiffanie really hung in there for us and made it happen to ensure we were taken care of they went over and beyond. I live a little of 100 miles from their dealership and let me just say it will be worth the drive. Another member in the Flow family. My daughter and husband have also purchased vehicles from Flow (Greensboro/Sanford). Looking forward to the new relationship with the dealership. Thanks again Dan Bell, Carlos Carter and Tiffanie Bishop.

Jonathon was very knowledgeable and provided multiple options to help make our decision. He didn’t rush or put pressure on us to buy a car from him. Our experience with the entire staff was a pleasure. This dealership was an hour away from us, but worth the trip! We’re definitely going to be repeat Customers.

We moved from Savannah where Critz had been our go to dealer. We went to Flow for service on our X6 and z4. The service department here is the best I've experienced. Kenny and Nikki are CONSISTENTLY knowledgeable, helpful, courteous and efficient. A year later later we've now bought an M440i and an M4. The buying experience was as excellent as the service. Isai has been our advisor and is enthusiastic and helpful. RJ the sales manager was great and Tiffanie was also very helpful and straight forward in the business office. Definitely a good shopping and service experience!

Just purchased a 330i from Flow and my experience was very good. Ask for Patrick Beam when you call or go in. He is knowledgeable, easy to work with and good on the details. I recommend the dealership and Patrick. Francesca was super helpful in explaining the bells and whistles of how the features of the NMW work.

We had a great experience purchasing our new X4 from Jonathan at Flow in Winston!

If you're looking for a BMW request Patrick Beam. He was efficient, thorough, and able to answer all of my questions about my new x5 plug-in hybrid purchase. He exemplified Flow's transparent, fun, and easy philsoophy on luxury case purchases.

If you are looking for a BMW - ask for Carlos Carter! He was very patient and made the purchase process painless. He introduced me to one of BMWs Product Genius employees, Miles Swanson, excellent attention to sharing the many BMW X3 features. Truly outstanding service!

Super lacking sales support experience. I didn't think they would be trustworthy enough for regular maintenance or customer care on a new purchase. Transferred four times and finally cut off. They lost a sale!