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Reviews

Average Ratings

3.7
50 lifetime reviews.
  • First BMW made easy with a great sales staff.

    I purchased my first BMW X1 in July. I've had several different brands of cars and dealt with several dealerships. My experience with Flow BMW was...


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    I purchased my first BMW X1 in July. I've had several different brands of cars and dealt with several dealerships. My experience with Flow BMW was the best. My salesman John Roche was so easy to work with. He made my buying experience hassle free. Also, the service department goes above and beyond. When I took my car in for an issue with the windshield washer pump the service advisor noticed that I had regular maintenance that would be due within the next month. He also noticed that I live 40 minutes away. So he offered a loaner car so I could run errands while they did all the service and saved me another trip.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • service department

    awesome customer service in the Service Department - Nikki is the best in taking care of you when you do have to bring your vehicle in for repairs.


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    awesome customer service in the Service Department - Nikki is the best in taking care of you when you do have to bring your vehicle in for repairs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • A Perfect 10 car buying experience!

    I have no patience for the games that were played by my local BMW dealerships both owned by a famous racing family. I decided to contact Flow whic...


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    I have no patience for the games that were played by my local BMW dealerships both owned by a famous racing family. I decided to contact Flow which is about 1.5 from South Charlotte. Wow! Start to finish every person I dealt with at this dealership (Tami - internet contact, Jim H.- GM, Jim B. - salesman, Louis - Genius and Stu - the money guy) was genuine, respectful and professional. I was able to take delivery of my car in under an hour because they were totally prepared for my appointment. The car was pristine and waiting for me inside the showroom. Finally, I also received a fair and transparent deal. So utterly refreshing....

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Never Again

    First and last BMW. Not the fault of the Z4. Problem with dealership every time I had any dealings with them. Traded car after just 3 months.


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    First and last BMW. Not the fault of the Z4. Problem with dealership every time I had any dealings with them. Traded car after just 3 months.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • F. Shields

    My wife and I have been satisfied Flow BMW customers for 11 years. This dealership has wonderful customer service and in all of their departments....


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    My wife and I have been satisfied Flow BMW customers for 11 years. This dealership has wonderful customer service and in all of their departments. When you walk in into this dealership they make you feel at home and will go out of their way to find you the BMW of your dreams. After the sale, they continue to follow up with you to make sure you are still happy with your purchase. We truly think that this dealership should be used as a training model for all dealerships to used for their employees. We have nothing but wonderful experiences with Jupiter Owens, Client Advisor and Doug Weaver, General Manager. This is the type of dealership that you will find the General Manager very visible through out the showroom. We look forward to continuing our relationship with Flow BMW and their staff. Visit them and I promise you that you will be be feel the same way as well. They are overall the best dealership not only for BMW in the South East.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • High Point NC

    I purchased a pre owned 3 series from John Roche at Flow BMW I found him to be very knowledgeable, helpful and attentive. I will certainly go to F...


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    I purchased a pre owned 3 series from John Roche at Flow BMW I found him to be very knowledgeable, helpful and attentive. I will certainly go to Flow in Winston Salem for my future auto needs. Thanks to all the staff!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Overall great experience !!!

    Great experience , I would definetly buy or refer to Flow BMW (John Roche and Robin Agee) were awesome.


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    Great experience , I would definetly buy or refer to Flow BMW (John Roche and Robin Agee) were awesome.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchased with Ken Teetor and it was great!

    I purchased my car with Ken Teetor and it was a great experience! He was professional, trustworthy, courteous, thorough and meticulous. He was pat...


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    I purchased my car with Ken Teetor and it was a great experience! He was professional, trustworthy, courteous, thorough and meticulous. He was patient and understanding while I went through my process of looking for a car and when I came back, he was ready with my car and all the details I needed for my purchase. Ken is the exact type of car salesperson I can trust for all my car buying needs. After the purchase, he spent time in showing me how to operate and take care of my car. Thank you Flow for having such a great salesperson as Ken Teetor on your sales team.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great buying experience. Fantastic Sale Advisor!

    I was totally pleased with the car buying process. I wanted a very specific car - color and interior, all wheel drive. Thought I could save money ...


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    I was totally pleased with the car buying process. I wanted a very specific car - color and interior, all wheel drive. Thought I could save money buying a used one with only a couple thousand miles on it and was willing to wait for it to come in inventory. John Roche was my sales advisor and walked me through my options. He showed me how I could get exactly what I wanted in a brand new version and practically no cost difference. They didn't have one in stock - because the combination I wanted was very uncommon - but John did a nationwide search and found the exact car I wanted and had it to the dealership in no time! Was blown away at how knowledgeable John is about the BMW's. This is clearly a passion, not just a job for John. He's gone out of his way to make the experience perfect and oh so easy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    Overall I had a great experience although I didn't make an car purchase . I was taking care of by Dawson Bruce . He helped me and even brought in ...


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    Overall I had a great experience although I didn't make an car purchase . I was taking care of by Dawson Bruce . He helped me and even brought in the manager to speak to me about my car options . Wonderful experience!!!!i

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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