First Team Honda

3.5 out of 5 (3.5) 11 reviews

Dealer on Cars.com since August 2007

Currently in stock!

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New Used Service

Today's Hours

Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 6:00 PM
Tue 8:30 AM - 6:00 PM
Wed 8:30 AM - 6:00 PM
Thu 8:30 AM - 6:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 1:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

3.5 out of 5 3.5
11 lifetime reviews.
  • The Sale
    March 21, 2012

    The experience was one of the best I've ever had with a dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Unfortunately Disappointed
    March 4, 2018

    Saw a vehicle I fell for on their web site; visited their lot; test drove the vehicle; sales man was aware I was in the market in buying a vehicle; re...fused to negotiate to a price I was asking for ( very reasonable negotiating asking price in my behalf ) made him aware I do have other dealerships parties interested in my SUV market, immediately the sales representative changed his salesmanship behavior and refused to further pursue reaching deal with me. I did let him know if that particular SUV price ever dropped to please notify me. I never got that phone call nor even an email. Of course the car got sold from right underneath me and back to square one I go!! The whole experience made me so mad, I almost gave up on buying a vehicle! I expected a pleasant experience with them, that turned out to be a real upsetting one. Ugh!!

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Mr. Rick Riddle
    February 28, 2018

    We have bought a couple vehicles from Rick over the years and he has always been there to provide whatever service/information was needed in an expedi...tious manner. He does not hesitate to go the extra mile for the customer which is why we continue to return to First Team Honda to purchase our vehicles. Want to take this opportunity to say THANK YOU VERY MUCH RICK FOR ALL YOU DO FOR US!!!!!!!!!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Wheel Balance

    $54.95

    Tire Rotation

    $22.5

    Oil, Filter Change

    $36.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since August 2007

At First Team Honda (Home of the Lifetime Warranty)Chesapeake VA, we do our best to make sure you receive nothing but the best in customer service. Whether you are buying a new Honda, used car, or are getting your tires rotated or transmission serviced, the staff at First Team Honda makes sure your experience is one that will keep you coming back. Feel free to browse through our inventory or stop by our dealership. If you have any questions, do not hesitate to contact us.

From all of us here at First Team Honda, we look forward to seeing you soon!

"YOU FIRST! and WE MEAN IT!"
First Team Honda
3444 Western Branch Blvd Chesapeake, VA 23321
New (757) 637-4934
Used (757) 238-5250
Service (757) 637-4933
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