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Audi Cary

(1,380 reviews)
Visit Audi Cary
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 13 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2016 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award

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New (919) 439-9876 (919) 439-9876
Used (919) 439-1634 (919) 439-1634
Service (919) 439-2148 (919) 439-2148

Inventory

See all 191 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2010.
We have a strong and committed sales staff with many years of experience meeting and exceeding our customers' expectations. We also carry a large inventory of manufacturer-approved parts so we can maintain or repair your vehicle quickly and get you back on the road.

Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing. Also feel free to give us a call or stop by anytime!

Audi Cary has been a Leith Automotive Group dealer since 1994.
Leith. The Name You Can Trust.

Service center

Phone number (919) 439-2148

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Cary from DealerRater.

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Johnnie was super patient with us because after initial contact my daughter changed her mind. Johnnie was kind and wasn't pushy about making a sell at all and told us to take our time and he'll be there whenever we were ready. Then once at the dealership he was very understanding and helpful. He's a super friendly guy thats also a pleasure to talk to in general. I now understand why this man has been such a successful salesman for over 15 years. He caters to the customers needs instead of pushing them for his own personal gain. The overall dealership is beautiful and has such a great atmosphere which is much different than most I've been to. I will definitely call Johnnie for my next purchase. Thank you so much for a great experience.

Johnnie was super patient with us because after initial contact my daughter changed her mind. Johnnie was kind and wasn't pushy about making a sell at all and told us to take our time and he'll be there whenever we were ready. Then once at the dealership he was very understanding and helpful. He's a super friendly guy thats also a pleasure to talk to in general. I now understand why this man has been such a successful salesman for over 15 years. He caters to the customers needs instead of pushing them for his own personal gain. The overall dealership is beautiful and has such a great atmosphere which is much different than most I've been to. I will definitely call Johnnie for my next purchase. Thank you so much for a great experience.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Audi Cary has a great vibe. You can tell it is managed well and apparently folks have worked there a long time.

Audi Cary has a great vibe. You can tell it is managed well and apparently folks have worked there a long time.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Attentive staff and genuinely concerned with getting me the best deal and not necessarily the deal that benefits the dealership.

Attentive staff and genuinely concerned with getting me the best deal and not necessarily the deal that benefits the dealership.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Exceptional experience from start to finish!I purchased an Audi from out of state, and the team made the entire process seamless and efficient.Sebastian was fantastic to work with, ensuring a smooth and pleasant transaction.I highly recommend them and would absolutely buy from them again.

Exceptional experience from start to finish!I purchased an Audi from out of state, and the team made the entire process seamless and efficient.Sebastian was fantastic to work with, ensuring a smooth and pleasant transaction.I highly recommend them and would absolutely buy from them again.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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The sales rep had the car waiting, and we took it for a ride while he gave me a complete history of the car. There was no high pressure sales and the price was exactly as advertised. I don’t know what my next car might be, but I hope it’s with the same dealer and sales agent!

The sales rep had the car waiting, and we took it for a ride while he gave me a complete history of the car. There was no high pressure sales and the price was exactly as advertised. I don’t know what my next car might be, but I hope it’s with the same dealer and sales agent!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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The service team is nice, but I will never buy another Audi from this dealer again!!. I was sold an Audi S8 and the spark plugs and oil sensors were bad. I've had the car 6 months with NO lights coming on.. and then all of the sudden the car is failing. Zero help, zero care. Cedric was cold and dismissive. They do not take care of their customers that spend 60 grand on a 2022 vehicle. Disgrace to the brand. Do not go here. "120 point inspection" yet over look the most basic components. Awful experience. I've had 6 Audi's and they've ruined the Audi experience for me. Repeat DO NOT BUY FROM THESE SHEISTY PEOPLE!

The service team is nice, but I will never buy another Audi from this dealer again!!. I was sold an Audi S8 and the spark plugs and oil sensors were bad. I've had the car 6 months with NO lights coming on.. and then all of the sudden the car is failing. Zero help, zero care. Cedric was cold and dismissive. They do not take care of their customers that spend 60 grand on a 2022 vehicle. Disgrace to the brand. Do not go here. "120 point inspection" yet over look the most basic components. Awful experience. I've had 6 Audi's and they've ruined the Audi experience for me. Repeat DO NOT BUY FROM THESE SHEISTY PEOPLE!

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Robert is the best seller in the entire shop. I really appreciate his work and help. Totally recommend it

Robert is the best seller in the entire shop. I really appreciate his work and help. Totally recommend it

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Cary. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Purchasing the car went great but both times I've had it services were horrible. They don't answer the phone, they have very long waits to see your car even if it's not running and I've even had them hang up on me after I waited over 30min on hold to talk to a service advisor. Feel free to purchase there but avoid their service department. I'm going to another dealership to have mine serviced from now on.

Purchasing the car went great but both times I've had it services were horrible. They don't answer the phone, they have very long waits to see your car even if it's not running and I've even had them hang up on me after I waited over 30min on hold to talk to a service advisor. Feel free to purchase there but avoid their service department. I'm going to another dealership to have mine serviced from now on.

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Wael Elshamy was a pleasure to deal with. He is extremely knowledgeable, personable, and patient and a wonderful advocate for the Audi brand. He listened to our needs and never pushed us to make a decision as we looked at or test drove several different models. We are very pleased with our purchase, and Wael is a big reason we chose to replace our 2016 A6 with a newer model. Thanks, Wael, for helping us make a great choice!

Wael Elshamy was a pleasure to deal with. He is extremely knowledgeable, personable, and patient and a wonderful advocate for the Audi brand. He listened to our needs and never pushed us to make a decision as we looked at or test drove several different models. We are very pleased with our purchase, and Wael is a big reason we chose to replace our 2016 A6 with a newer model. Thanks, Wael, for helping us make a great choice!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rick, we're happy you found our staff to be so supportive during your experience here at Audi Cary. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dealer response

Rick, we're happy you found our staff to be so supportive during your experience here at Audi Cary. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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From start to finish everything was great! Ease of process, little to no pressure, Alex is who you want to go see. We live an hour plus away and he delivered on a Friday night. This is the 4th Leith experience and all have been great, but Alex stands out. We will be back for the next car purchase.

From start to finish everything was great! Ease of process, little to no pressure, Alex is who you want to go see. We live an hour plus away and he delivered on a Friday night. This is the 4th Leith experience and all have been great, but Alex stands out. We will be back for the next car purchase.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Cary! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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