Findlay Toyota

Will Collier was very professional on my two visit this week on both of my vehicles i had serviced. Will was very knowable about his job he took the time to guide through the prosses of what was going to happen to my vehicles. He kept me informed and was just totally on point. I would like to totally thank him for the great job he did.

Great experience with the service team. They were friendly, explained everything clearly, and finished the maintenance on time. My car is running great now. I’d definitely come back and recommend them.

I brought my 2024 4 Runner in for an oil change on 10 April & then on 24 April I pulled it out of my garage and noticed something leaking. I had only used it two prior times, short trips around Henderson & no leak. I now had at least a quart of oil on the floor of my garage and all down my driveway. I took it immediately back to Findlay Toyota service where I waited for approx. 1.5 hrs. Prognosis, the oil filter had a bad "O" ring seal. Service changed it out & topped off the oil. I find this hard to believe. I would believe the oil filter wasn't tightened properly and if the part was bad that now makes me second guess Toyota parts. Besides this my car was handed back to me with oily hand prints on the hood, the drivers door AND the center console!! I know you no longer wash cars but it would be nice NOT to get ones car back dirtier than I turned it in. Just a note-my wife's Tacoma had an oil change recently & same oily hand prints on the hood. I wish I could say that I'm happy with Findlay Toyota Service but I am clearly not. These are not my only complaints I've had with your service department. I own 3 Toyotas and unfortunately you are the closest dealer to my home. I am however considering the other two dealerships in town for service. You are great at pressure selling Toyotas, if your service department was better it wouldn't be that difficult to sell. Word of mouth what great service you have would pull in more former and new customers. But I've noticed you keep doing the same process since my first purchase in 2012. I'm just glad I wasn't driving in the middle of nowhere New Mexico and lost all my oil due to a "bad" "O" ring gasket. Funny I'm 72, have owned many, many cars and have never had this problem before with any car, oil filter or Service Department until now. Now to clean up the oil spill in my garage and driveway. Please Do Better!

This experience was one of my better experiences with this dealership. Thank you Emilio for your exceptional service.

Well kept, timely and organized, efficient and friendly staff. I’m glad I bring my truck here

We bought our first Toyota car from Findlay. Antwaun and his assistant, Chelsea, were both very personal and we received great service from them. They were professional and very helpful with the purchase of our new Crown.

Great place to get car serviced, wait time isn't long at all! Will definately be back

I will always return to Findlay Toyota for my car service needs! I appreciate all that you do

Fernando was wonderful to work with and super friendly. Didn’t have to wait very long for my service. Thank you

Just bought my 2nd car from John Gartrell.. He is awesome and very patient with all questions and kept me informed on all communication about my cars progress on delivery. From sales, delivery and Ron at the custom shop, I can’t say enough about how happy I am!! Thank you to you all!