Reviews
Joe Carcione is always outstanding, so knowledgeable and always keeps me informed on everything going on with my car and answers all my questions. Thank you so much Joe!!
Joe Carcione is always outstanding, so knowledgeable and always keeps me informed on everything going on with my car and answers all my questions. Thank you so much Joe!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sometimes you just have to order EXACTLY what you want. That's what I did in this case. This was the 3rd BMW I've purchased at BMW of Las Vegas and I love love love this new car. Believe it or not I traded in a Porshe for this and love the BMW more! I had to special order the Wildberry color.....and 4 doors for comfort for my passengers...but it was worth waiting for!! It's road trip time!!
Sometimes you just have to order EXACTLY what you want. That's what I did in this case. This was the 3rd BMW I've purchased at BMW of Las Vegas and I love love love this new car. Believe it or not I traded in a Porshe for this and love the BMW more! I had to special order the Wildberry color.....and 4 doors for comfort for my passengers...but it was worth waiting for!! It's road trip time!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carolyn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Jordan and Kekoa are top tier individuals and star players in the service advisory role at BMW on Sahara. Great communication and fast friendly service.
Jordan and Kekoa are top tier individuals and star players in the service advisory role at BMW on Sahara. Great communication and fast friendly service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Jordan and Kekoa are top tier individuals and star players in the service advisory role at BMW on Sahara. Great communication and fast friendly service.
Jordan and Kekoa are top tier individuals and star players in the service advisory role at BMW on Sahara. Great communication and fast friendly service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Las Vegas! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My only contact with the BMW dealership on this visit was with my service advisor. As always, David was courteous and efficient. He took the car in for the factory recall and for the repair and alignment of the tires. After this, he provided me with a Lift ride back to my home. The next day when the repairs were completed and the car had been washed, he sent a Lyft ride to my home to take me back to the dealership. There I sat down with David, paid for the repairs, after which the car was brought up and off I went.
My only contact with the BMW dealership on this visit was with my service advisor. As always, David was courteous and efficient. He took the car in for the factory recall and for the repair and alignment of the tires. After this, he provided me with a Lift ride back to my home. The next day when the repairs were completed and the car had been washed, he sent a Lyft ride to my home to take me back to the dealership. There I sat down with David, paid for the repairs, after which the car was brought up and off I went.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Bobby, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Having recently moved to Las Vegas, I found that my 2019 BMW X2 needed quite a bit of maintenance. My first visit here was truly a pleasant experience, and I'm genuinely happy to say I'll be returning to this location for any future service or even a new purchase. Kayla was incredibly helpful and a real delight to work with!
Having recently moved to Las Vegas, I found that my 2019 BMW X2 needed quite a bit of maintenance. My first visit here was truly a pleasant experience, and I'm genuinely happy to say I'll be returning to this location for any future service or even a new purchase. Kayla was incredibly helpful and a real delight to work with!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Angela, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!
I had just bought a used 840i from another dealership and wanted to get my BMW checked out by the experts. When unreported damage was found, my service writer Joe Monaco was fast to help me resolve it with the people I bought it from, at no cost to me. At other dealerships (other car brands) I would have gotten a shrug and an estimate. Joe and BMW of Las Vegas really came through for me.
I had just bought a used 840i from another dealership and wanted to get my BMW checked out by the experts. When unreported damage was found, my service writer Joe Monaco was fast to help me resolve it with the people I bought it from, at no cost to me. At other dealerships (other car brands) I would have gotten a shrug and an estimate. Joe and BMW of Las Vegas really came through for me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Tiger, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
We were thrilled with the help from Dave Leslie! He couldn’t have done better. All in all it was a great experience, thanks to Dave!
We were thrilled with the help from Dave Leslie! He couldn’t have done better. All in all it was a great experience, thanks to Dave!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
Outstanding Service at BMW of Las Vegas! While driving home to Southern California, the check engine light on my BMW 530e suddenly came on. I stopped at BMW of Las Vegas, and I could not have made a better choice. My service advisor, Dave Leslie, and the entire service team were professional, friendly, and genuinely caring from start to finish. They quickly diagnosed the problem, kept me informed throughout the repair, covered my rideshare expenses while I stayed an extra night, and had my car repaired, washed, and ready exactly as promised. I have been driving BMWs for decades and have worked with several BMW dealerships over the years, but this was by far the best service experience I have ever had. Dave even took the time to answer my questions after I had already left the dealership, which says a lot about his commitment to his customers. Thank you to Dave Leslie and everyone at BMW of Las Vegas for turning what could have been a stressful situation into a truly outstanding experience. I highly recommend BMW of Las Vegas to anyone looking for exceptional customer service.
Outstanding Service at BMW of Las Vegas! While driving home to Southern California, the check engine light on my BMW 530e suddenly came on. I stopped at BMW of Las Vegas, and I could not have made a better choice. My service advisor, Dave Leslie, and the entire service team were professional, friendly, and genuinely caring from start to finish. They quickly diagnosed the problem, kept me informed throughout the repair, covered my rideshare expenses while I stayed an extra night, and had my car repaired, washed, and ready exactly as promised. I have been driving BMWs for decades and have worked with several BMW dealerships over the years, but this was by far the best service experience I have ever had. Dave even took the time to answer my questions after I had already left the dealership, which says a lot about his commitment to his customers. Thank you to Dave Leslie and everyone at BMW of Las Vegas for turning what could have been a stressful situation into a truly outstanding experience. I highly recommend BMW of Las Vegas to anyone looking for exceptional customer service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about BMW of Las Vegas! We do hope we can be of assistance in the future. Take care!
I really recommend Frank my service advisor he was excellent he answers all my questions and was very hopefully, my car was ready when he told me the time will be ready. Thank you, Frank,
I really recommend Frank my service advisor he was excellent he answers all my questions and was very hopefully, my car was ready when he told me the time will be ready. Thank you, Frank,
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff so supportive during your time here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!