Skip to main content

Classic Ford

(691 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday Closed Closed
2013 state dealer award
View 2 awards
2013 state dealer award
2015 consumer dealer award
New (855) 368-5581 (855) 368-5581
Used (855) 358-3386 (855) 358-3386
Service (877) 821-9451 (877) 821-9451

Reviews

(691 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

MY EXPERIENCE AT CLASSIC FORD IN SMITHFIELD WITH MS....

MY EXPERIENCE AT CLASSIC FORD IN SMITHFIELD WITH MS. JACQUELINE DICKENS WAS THE BEST EXPERIENCE I HAVE EVER HAD FROM ANY SALES PERSON IN THE AUTO BUSINESS. SHE WAS VERY FRIENDLY AND ALSO KNOWLEDGEABLE. NOT ONLY DID I GET THE CAR THAT I WANTED I FEEL THAT I HAVE ALSO GAINED A FRIEND. THE PEOPLE THERE ARE VERY NICE AND THEY ACKNOWLEDGE YOU UPON WALKING TO THE DOOR. OTHERS THAT I HAVE TALKED WITH DURING MY TIME THERE WAS MS YOLANDA, AND MR JAMIL. I HOPE I SPELLED THEIR NAMES CORRECTLY. BUT OVERALL EVERYONE AT CLASSIC FORD OF SMITHFIELD WAS VERY GOOD TO ME AND I REALLY APPRECIATE THE SERVICES AND I WOULD SURELY SUGGEST THIS DEALERSHIP TO ANYONE AT ANY GIVEN TIME. JOB WELL DONE...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very nice sales staff. From speaking with the young lady...

Very nice sales staff. From speaking with the young lady on the phone. To Patrick my sales person and sales manager. To the young I dealt with in financing. Everyone was pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Patrick is a fantastic salesman and he works for you as...

Patrick is a fantastic salesman and he works for you as soon as you meet him. He asked what I was looking for in a truck and then got me a couple of choices to pick from. Once we made the deal and Jamil took over it was quick and easy to get the paperwork completed and the team got my truck ready for me to pick up the same day. I am self employed and my schedule made me need to shop for the truck on Saturday and they made it happen. thank you to everyone at Classic Ford!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Patrick was awesome. He listened to what I wanted in a...

Patrick was awesome. He listened to what I wanted in a car and showed me exactly what I wanted. I had intentions of shopping at other dealerships, but Patrick gave me such a great deal, I couldn't pass it up. Jamil was my fiance guy and he got me a terrific interest rate with payments I can afford. The Classic Ford team is wonderful. I am definitely recommending this dealership to anybody who will listen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Patrick was great! He was very helpful, knew details...

Patrick was great! He was very helpful, knew details about the car, never made me feel pressured and work towards my best interest. Jamil is the very saw way. He was great to work with. This is the second car I bought from there. The first car was less than a month and a half ago. The first sales person I had was not pleasant, did not know about the car and used her single mother excuse to pressure me into buying the car. She seem more concerned about selling than me as a person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

It is with pleasure that I give an overall rating of 5 in...

It is with pleasure that I give an overall rating of 5 in all criteria listed. My visit with Classic Ford was great. I was looking for a used car that would get good gas mileage, one that was durable, with low monthly payments, and not too small. At Classic Ford, Jacqueline Dickens respected my request. She didn’t waste my time showing me cars that did not meet ALL my needs. She recommended the Ford Fusion. Once all the paper work was completed, before I left, Jacqueline set my cell phone in sync with the car’s voice activated phone system. Wow! Also, Jamil Stanton helped keep my monthly payments within an affordable range. The Classic Ford team is the best sales team I've ever met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Patrick was very easy to work with on the purchase of our...

Patrick was very easy to work with on the purchase of our car. He had the paper work ready when we arrived to pick up the car. He answered all our questions and was knowledgeable about the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Patrick was as personable as they come. I never had so...

Patrick was as personable as they come. I never had so much fun car shopping! Once I decided what I wanted the rest of the staff was quick to work their magic. This was our second purchase from this dealership and I would recommend them based on the past two experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Patrick was very friendly, and courteous. He found the...

Patrick was very friendly, and courteous. He found the truck I was hoping to find. We had to haggle out a price, and I did not get the steal deal, but and satisfied with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

outstanding with all of the people we had contact with. ...

outstanding with all of the people we had contact with. this was our 4th purchase from here and each time it is better. very very happy with the service and the friendly people we encountered. very very happy with everything...overall...outstanding and to me that is the best you can get. ps......completely completely satisfied. and then some...been there before and have never has a bad experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.