Reviews
Friendly staff, made to feel comfortable.
Friendly staff, made to feel comfortable. Fast excellent work on time. Very professional. Keep you posted .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome experience at Classic Ford
Never have I been to a dealership where the entire staff was so nice and courteous! And we were not even buying a car. We were there for a repair we needed done as we were traveling. They got our vehicle in and repaired very fast! I live several hours away, but will come back here when I am ready to buy a vehicle!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Classic Ford of Smithfield
I am very pleased with the service department at Classic Ford, the staff is very friendly and knowledgeable. They care about the customers and their vehicles and assist them will all their needs, I will always use them for service and will never go anywhere else. Thank you Classic Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very pleased with the service at classic ford and
Very pleased with the service at classic ford and especially the quick timing and great care that they have for my car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Knowable staff ,friendly, always prepared on your
Knowable staff ,friendly, always prepared on your appointment time, willing to work with you to close a deal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
fast and efficient service department my inspection was
fast and efficient service department my inspection was done in less than 30 minutes (w/ appointment) very friendly staff clean & spacious waiting area w/ free coffee and snack machine
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service department poor website no price list no
Good service department poor website no price list no services were listed like to know what I am getting
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Got a flat tire nearby.
Got a flat tire nearby. Being from out of town, and not knowing where to go, was directed to this dealer, by an elderly gentleman who happened to drive by and see my tire. He said they were quick, took care of all the tires on his truck, and that he was pleased. So, decided to give them a try. Discovered that he was right. Within a half hour, we had a new tire and we’re back on the road again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I used this dealerships repair shop only.
I used this dealerships repair shop only. I've never purchased from this dealership. The quality of work is great; however the technician crew is severely understaffed. This made my 2 day repair into a 4 day repair. This caused my rental costs to be more than it should have been. Repairs were correct and professionally handled...they need more qualified help. Good luck in that pursuit.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Had my car in for check engine light, took them 2 weeks
Had my car in for check engine light, took them 2 weeks to look at it. Finally after the service manager John got involved, got it in and took 2 hours to fix. Find a different dealership
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car