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Reviews

4.8
543 lifetime reviews.
  • Retail Associate

    I work for a large home improvement store and had to have several copies of replacement keys made for our vehicles. Samantha V. from the service ...


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    I work for a large home improvement store and had to have several copies of replacement keys made for our vehicles. Samantha V. from the service department was outstanding. Since the vehicles are handled by Fleet services she had to create separate work orders for each vehicle and manage her way through their phone center. She was very patient while I got the information she needed from each vehicle and made sure everything was squared away before I left. I would like to thank her for the high level of service she provided.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2015 Ford Fiesta SE

    Why don't you have Brad hot just give me a call I've been calling for the last few days and no respond back if you're really interested in helping...


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    Why don't you have Brad hot just give me a call I've been calling for the last few days and no respond back if you're really interested in helping have your sales manager Brad hochman and give me a call they have my number I left messages on his his voicemail so if you're willing to do this and it's been going on for a few weeks I'm pretty sure you should have a brad Hodgman give me a call and get back to me either way you guys have my phone number.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • 2015 Ford Fiesta SE

    I don't understand why Brad hodgeman hasn't contacting me back . I leave message for him.At Crossroad Ford in Cary North Carolina. I need to know ...

    Dealer Response

    Breanna, we deeply regret to hear about your recent experience at our dealership. Our manager would really like to help turn your experience aroun...


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    I don't understand why Brad hodgeman hasn't contacting me back . I leave message for him.At Crossroad Ford in Cary North Carolina. I need to know why this sales manger wont call me back. I wait for his call but does call back.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Breanna, we deeply regret to hear about your recent experience at our dealership. Our manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our manager at (877) 830-1251 to discuss what we can do to help.


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