Reviews
Jeep Service department
I enjoyed the BINGO and the attitude of the person keeping the people waiting for service engaged. Also liked the snacks offered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for sharing this great feedback with us. We feel our service department is what makes Sport Durst Automotive special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Take care, James Plessinger - james@sportdurst.com (919) 533-4810
Great service
There were two individuals, Bryan and Bill and they were...very friendly. They took the time to explain what I needed and offered my a charger for my phone because I was traveling from the Eastern part of NC and didn't have one at the time.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gereral and thank you for your kind words. We are very happy to hear that Bryan and Bill were so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Take care, James Plessinger - james@sportdurst.com (919) 533-4810
sport Durst Hyundai, excellent deals
Ricky went out of his way to ensure that we could purchase this car! What a great salesman and great company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Larry, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ricky went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Sport Durst Automotive await your return. Please let us know how we may be able to help next! Take care, James Plessinger - james@sportdurst.com (919) 533-4810
Great service for my Hyundai Sonata
Service was fast and effective. I like that setting appointment was a breeze. Appointment was exactly on time. I didn't realize there was a recall on my vehicle and they took care of this. Courteous service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, REVIEWER FIRST NAME! We're glad to hear that our team was fast and effective! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care, James Plessinger - james@sportdurst.com (919) 533-4810
Great support, as usual, in service
The team members in service are terrific! Chris Hatch and Aubrey Herrera always take great care of me when I come in for regular service or anything special. Thanks for great employees and good service. Aubrey and Chris are really great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Susan and thank you for this great review! We're excited to hear that Aubrey and Chris took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the latest specials! Take care, James Plessinger - james@sportdurst.com (919) 533-4810
Great service
I appreciate the speedy, responsive service. Obtaining an appointment online was convenient and easy to do. Staff were helpful and prompt in providing service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Take care, James Plessinger - james@sportdurst.com (919) 533-4810
auto service
service representatives were very helpful they were made everything was done and even advised me of possible future problems that might effect my car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, David. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, James Plessinger - james@sportdurst.com (919) 533-4810
Great salesman
Very nice and knowledgeable salesman.. He made sure I was take care of and answered all unasked questions.. Very laid back and clean environment..
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Denis! We're glad to hear that our salesman was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, James Plessinger - james@sportdurst.com (919) 533-4810
Easy in - Easy out - Done
Quick service visit and didn't try to sell me on stuff I didn't need. Problem was resolved with a same day appointment made on-line.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words, Mitchell. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, James Plessinger - james@sportdurst.com (919) 533-4810
Hassle free purchasing
No stress, does not try to sell you options or extra warranties you don't need and stays honest through the buying process.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Guy, I sincerely thank you for going out of your way to write this review about Sport Durst Automotive. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Best regards, James Plessinger - james@sportdurst.com (919) 533-4810