Reviews
Facility needs an upgrade
The staff at Sport Durst are very professional and conscientious. The quality of the work has always been first rate. The facility needs some serious renovation.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alvin, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Sport Durst Automotive. If there is anything more that we can do please come back and see us again. Take care! Best regards, James Plessinger - james@sportdurst.com (919) 533-4810
Great experience when trading my vehicle
I was made to feel comfortable by your internet sales rep Jazmyne and your car sales rep Ricky Copelin. The finance team worked diligently until i was satisfied with the payment I received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Diana, I sincerely thank you for going out of your way to write this review about Sport Durst Automotive. We are pleased to hear Jazmyne and Ricky did a great job in assisting you in your purchase. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Best regards, James Plessinger - james@sportdurst.com (919) 533-4810
Great Service Staff and Mechanic
James and Bill in service are awesome. I was really upset with a blown tire but James and one of the mechanics showed me what happened and explained next steps . I am appreciative of the patience and care they demonstrated when I was not in a good place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the great review, Audra! We're happy that James and Bill were able to help you take care of the issue with your vehicle. We look forward to seeing you next time you visit Sport Durst Automotive! Best regards, James Plessinger - james@sportdurst.com (919) 533-4810
Polite and Quick
Polite greeting; positive attitude. Service was so quickly done that I had to ask if both items were addressed! They were!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for those kind comments, Janet! We're happy to hear we were able to serve you well. We look forward to serving you on future visits! Best regards, James Plessinger - james@sportdurst.com (919) 533-4810
Great service, awesome employees
People are so nice to work with and it's super easy to schedule service online. Love how helpful they are when you have to prioritize services needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Colleen, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best regards, James Plessinger - james@sportdurst.com (919) 533-4810
Great experience
My sales guy, Edward Tucker, did exactly what I needed him to do. I needed him to answer my questions and tell me about the vehicles. I had done my own research and didn't need anyone to "sell me" the car, I can do that on my own. Edward was exactly what I needed and he did everything to make my experience great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maureen, your fantastic review was quite a refreshing read! Congratulations on your new car. I am sure you are continuing to enjoy it. I am happy that Edward provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Sport Durst Automotive. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Best regards, James Plessinger - james@sportdurst.com (919) 533-4810
Great service
Service was performed in a very timely manner and our car, upon pickup, was very clean. Thank you very much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Scott for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Be sure to follow us on Twitter and like us on Facebook to get exclusive specials! Best regards, James Plessinger - james@sportdurst.com (919) 533-4810
Dave's great service experience
From the moment I arrived at the service department, they made me feel comfortable. John explained what they needed to do and that they would call me. They did and repaired it quickly and well and on time. The shuttle picked me up and John explained what was done at that was it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi David and thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Best regards, James Plessinger - james@sportdurst.com (919) 533-4810
Great experience, and qualified sales team
I recently bought a 2016 Dodge Ram, Gary was my salesman and when I walked into the dealer he was there to answer my questions. He showed me the options and let me choose what I wanted, other places would try to sell you the world instead of assist you with finding what you want. Gary has my business and I will recommend to others!!! Also there service department is top notch, after I bought the truck I added some stuff to it. Price was good and they got it done quickly. Chad in the ram truck service shop was the technician and he was vary Proffesional and efficient!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, James Plessinger - james@sportdurst.com (919) 533-4810
Quick painless car buying
It was quick and painless. My sales rep. Was pretty informative. The bathrooms at this facility need to be upgraded. And I think the price I paid for my car the dealership should offer a appreciate gift.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Candice, congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know that you feel confident in your decision to choose Sport Durst Automotive as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Best regards, James Plessinger - james@sportdurst.com (919) 533-4810