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Texas Cars Direct

(367 reviews)
Visit Texas Cars Direct
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday Closed
Sunday Closed
(469) 913-1401 (469) 913-1401

Reviews

(367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Texas Cars Direct from DealerRater.

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Best place to buy late model Mercedes

We’ve been customers of Texas cars direct since mid 1990s. We just made fourth car purchase from them yesterday. It’s always a pleasure. I love my Mercedes C300. Make sure to put a refundable $1k deposit on the car you think you might like. They sell fast. Many times, they are reserved before the car gets to showroom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Scott, thank you for being such a loyal client over the years. We always enjoy working with you, and greatly appreciate your business. We look forward to working with you again.

Great shopping experience for late model Mercedes

We’ve been customers of Texas cars direct since mid 1990s. We just made fourth car purchase from them yesterday. It’s always a pleasure. I love my Mercedes C300. Make sure to put a refundable $1k deposit on the car you think you might like. They sell fast. Many times, they are reserved before the car gets to showroom

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service, easy buying process

Had a great first experience with Texas Cars Direct. Mike was super helpful and friendly. They have an amazing inventory and the buying process was super smooth, fast and easy. No pressure either. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Leila. Thank you for the wonderful review and for your business. We're so happy you enjoyed working with Mike and we hope you enjoy your car!

First class dealership. Easy, Quick and No Games

This was one of the best car buying experience we've ever had. We purchased the vehicle online and by phone. The car was described perfectly. We filled out the paperwork online, flew in, signed the papers and was on our way. Kyle Murphy was great to deal with. We will definitely be back for our future buying needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tandi and Jay, we are delighted you enjoyed your time at our dealership, and working with Kyle. We hope you are enjoying your new car and we look forward to serving you again in the future.

My lovely wife has been wanting a Mercedes

Great people, great price, great vehicle quality. From the 1st interaction with website, scheduling, working the transaction and to driving off this went really smooth. Wife is very happy with the total experience and her Mercedes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so happy to hear you and your wife enjoyed your time at our dealership, Joey. Thank you for telling us about your experience with us, and we hope you're enjoying your Mercedes.

Good experience

I hate buying cars, but this was the best experience by far. No dealer haggling, checking with a manager. Actually talked to a couple that came from Memphis to buy a car here. That says a lot!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review, Jimmy! We appreciate you taking the time to tell us about your experience at our dealership, and we are delighted to learn you enjoyed your time with us.

Worse car buying experience

My experience at Texas cars direct was filled with inconsistences, poor customer service and a nonchalant attitude. I guess my business wasn't that important !

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Amazing price- no hassle, very easy buying experience! They also found much better financing options. All paperwork was ready when I arrived to sign and was able to complete the transaction over my lunch break!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review, Todd. We are delighted to hear you enjoyed your experience with us, and we hope you enjoy your new car.

I'll go back!

This was the easiest experience I've ever had buying a car. Ami was great to work with and Adam finished up the process. All in it was about an hour and a half. It was a positive experience and I believe the reason why is because they have integrity. I'll definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We thank you for taking the time to leave us a review, and we are delighted to learn you enjoyed your time working with Ami and Adam. We look forward to working with you again, and we hope you are enjoying your new car!

Helpful and Quick

Everyone was great in assisting with choosing the best vehicle for our family! Adam was especially helpful and patient during the finance stage of our visit. He was quick and a great solution finder when an unexpected problem came up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review, Chelsea. We're glad Adam and our team were helpful and able to assist you quickly. Enjoy!