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Texas Cars Direct

(367 reviews)
Visit Texas Cars Direct
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday Closed
Sunday Closed
(469) 913-1401 (469) 913-1401

Reviews

(367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Texas Cars Direct from DealerRater.

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Excellent customer service

This is the fifth car we have purchased from Texas Cars Direct. Very easy transaction as always! The customer service is excellent. I wouldn’t buy a car anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Redefining the "pre-owned car" buying experience

We recently bought our 5th car from Texas Cars Direct and the reason that we keep coming back is the service! This place absolutely redefines the "used car" buying experience. Pete and his group of salesmen are top notch. Our most recent deal was handled by Kyle who treated us like we were was his only customers, even though I know they do a lot of business there and he most certainly did have many other customers. In the case of our most recent purchase, we reserved a car that was "coming soon" and the arrival and make-ready process to just a bit, but Kyle was on top of things and kept us apprised of the process. The indoor lot is amazing and just plain fun to visit. You never feel any sales pressure (at all) and the cars (typically ranging from almost new to 3 or 4 years old) ALL look pristine. . .like a new car lot, reflecting their high standards. Once you decide on a car, there are no shenanigans and it has been our experience that they can have you out the door and on your way to dinner in about an hour. We've had great luck with all of our cars from TCD and cannot recommend them highly enough. We will most certainly be back for our next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paul, thank you for being such a loyal client over the years! We appreciate your wonderful review, and we are so glad you always enjoy your time at our dealership. It's always a pleasure to work with you and we look forward to serving you again.

Quality Cars and excellent customer service

It was hard for me to decide on a car with such a huge selection of quality vehicles. Most importantly, it was a pleasant sales experience. I purchased my car and referred a few friends too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Love buying my car here

This is my second time buying my car through Texas Cars Direct. Painless process. What you see is what you get. No haggling and friendly people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great customer experience

I have purchased multiple cars from this dealership and I live in a different city. The reason I continue to purchase cars here is based on the customer experience. They have been fair monetarily with the transactions and extremely quick . If your time is valuable this is the place to buy your car. I have worked with both Adam and Kyle and they are excellent to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent response time. All info was clear & concise.

Ami was wonderful to work with. She exceeded my expectations. The entire process was professionally handled and easy. Yes, I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Happy Buyer

My third purchase over last 7 years from Texas Cars Direct. Each one was simple and seamless. All vehicles as advertised and transactions were fast and easy. Pricing very competitive and vehicles as close to new as possible for pre-owned. Drove 4.5 hours each way and worth it. Highly recommend. Adam is a true professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review and for being such a loyal client. We appreciate your business, and we're glad to learn you enjoyed your time with us. We look forward to serving you again!

Always a great experience!

This is the third car I've bought from this dealership -- the second from Adam Wolkowitz. The car selection is superb, the website is easy to navigate and the staff is incredibly efficient and professional. I highly recommend Texas Cars Direct!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fun to car shop

My second purchase from Texas Cars Direct, first was 7 years ago. Cars are immaculate and plenty of them to inspect, and all under one roof! Even if you don't find what you are looking for--just keep looking at their inventory, you'll probably find something you'll like better. Major Robert Ponti

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great selection, super easy purchase

These guys have made buying a used Mercedes as easy as possible - short of being in your home city, as they’re only located in Dallas. However, their inventory of late model (many still under factory warranty) used Benzes is long, and in my case well worth the couple hours drive from Austin. They keep their cars in a big warehouse - not an outdoor lot! Adam helped me make my GL550 purchase, and this was the easiest car buying experience I’ve ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great view, Joseph! We appreciate your business and driving up from Austin. We're so glad to hear you enjoyed your time with Adam, and that he was able to help you with the purchase of your Mercedes GL 550.