Reviews
No hassle easy process
The process was easy and hassle free , would definitely recommend them to my family and friends very comfortable hassle free atmosphere would highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The buying process was streamline and easy. It was the...
The buying process was streamline and easy. It was the quickest process we ever experienced buying a vehicle and normally I don't like buying cars. Highly recommend Adam and thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I reached out to Texas Cars Direct regarding a vehicle I...
I reached out to Texas Cars Direct regarding a vehicle I was very interested in buying. Ami, one of the finance people, reached out fairly quickly and was very pleasant. I emailed her with a little information and mentioned that there may be a small hiccup on my credit and asked if this could potentially be a problem. She then went completely cold on me and told me I needed to fill out an application. She didn’t tell me where to find it, or send me in directly, or even ensure me that they would help me the best they can. I was treated like a low end customer and I was immediately put off. I contacted another local dealership that had the EXACT vehicle I wanted and they treated me like a REAL customer. They worked with me and we found out my hiccups weren’t that bad. I Ended up buying the EXACT car Texas Cars Direct had and they treated me the way a customer should be treated. I even called Ami and left a message for her to call me back before I made the decision to go check out the other dealership. Ami never returned my call. Lastly, I told ami that I was having issues getting financed (I was not) just to see one last time if she would be receptive to trying to help me. She told me that If they can’t help me, she probably cannot either and completely wrote me off. I have purchased several cars over the years and this was the worst I have ever been treated. I will NOT recommend Texas Cars Direct to ANYONE. Shame on you, I would have purchased your vehicle that day.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Good Place to Buy a Car 🚗
Great place to shop, nice vehicles, the crew works hard to meet all your needs, made the trip from Mississippi worth the drive, Dan, keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 GLE 350 Mercedes-Benz
Purchased my 3rd car from Texas Cars Direct and it is nice to work with really good people. The new show room expansion is very nice, looking forward to my next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No haggle easy deal !
Thanks Adam what a great smooth transaction , car was pulled up when I got there and ready for a test drive. The no haggle great price made it quick and easy. I’ll be back. This was our 3 car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very helpful and friendly staff. Excellent choice of...
Very helpful and friendly staff. Excellent choice of available vehicles. Ami was great to deal with. Very good financing offered and no pressure at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ami was professional, full of knowledge about my new...
Ami was professional, full of knowledge about my new Mercedes Benz and process was breeze! I highly recommend Ami. She is my go to now!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
Texas Cars Direct, and specifically Ami, was a joy to work with. We had held off on purchasing until now to avoid the headache and hassle that typically comes with buying a new car. Not so here! The entire process was simple, pain free, and fast. We love our new vehicle and will definitely come back for any future needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ease of Purchase
I recently purchased a luxury car from Texas Cars Direct after monitoring the nationwide Internet-based wholesale market for nearly 6 weeks. Texas Cars had more "Great Buy" and "Good Buy" rated cars in their inventory than any other large quantity dealer. Like most wholesalers, there is little room for haggling or price reductions. These will come over time if the inventory sits. But I conveyed my target price on a particular car to the GM and his sales staff and Adam Wolkowitz subsequently provided me with an email encouraging me to monitor the price of my targeted car. The next morning there was a slight reduction and the deal was completed within 24 hours! Additionally, Adam arranged a trusted transport company for delivery. As precaution, I got 3 additional bids and his referred company beat them all by $50-$500. The car was at my home less than a week later. The Texas Cars Direct team are experts in this niche. I may buy another car from them in the future and would certainly recommend them to anyone looking for best pricing on late model cars with low mileage.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car