Reviews
Great experience!
Texas Cars Direct, and specifically Ami, was a joy to work with. We had held off on purchasing until now to avoid the headache and hassle that typically comes with buying a new car. Not so here! The entire process was simple, pain free, and fast. We love our new vehicle and will definitely come back for any future needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ease of Purchase
I recently purchased a luxury car from Texas Cars Direct after monitoring the nationwide Internet-based wholesale market for nearly 6 weeks. Texas Cars had more "Great Buy" and "Good Buy" rated cars in their inventory than any other large quantity dealer. Like most wholesalers, there is little room for haggling or price reductions. These will come over time if the inventory sits. But I conveyed my target price on a particular car to the GM and his sales staff and Adam Wolkowitz subsequently provided me with an email encouraging me to monitor the price of my targeted car. The next morning there was a slight reduction and the deal was completed within 24 hours! Additionally, Adam arranged a trusted transport company for delivery. As precaution, I got 3 additional bids and his referred company beat them all by $50-$500. The car was at my home less than a week later. The Texas Cars Direct team are experts in this niche. I may buy another car from them in the future and would certainly recommend them to anyone looking for best pricing on late model cars with low mileage.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service at Texas cars direct is awesome, they constantly...
Service at Texas cars direct is awesome, they constantly make customers happy. Dewayne and Adam took care of me. I will recommend TEXAS cars direct to anyone looking to buy a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience!
Love Texas Cars Direct! They made buying a car, trading in my old one and financing super easy. Went in at noon to test drive a car and by 1:30 I was driving away in my new ride!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GLS 450 purchase
Did not get a full tank of fuel. Had less than a quarter tank. Most dealerships in Texas send their customers home with a new/used car with a full tank.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone was really polite, friendly and professional and...
Everyone was really polite, friendly and professional and also very helpful. The entire process was expeditious. I absolutely love my new vehicle. Thanks Texas Cars Direct!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great deal, fast and easy, good value for my trade in....
Great deal, fast and easy, good value for my trade in. Second deal with Texas Cars Direct, I’ll be back again. Great no pressure deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
One stop shopping
The best price i could find for the car i was looking for good selection easy and respectful people to work with i will go back next time i need a car . No pressure shipping fast check out . Thank you Adam for the good service .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service
This is my third purchase from Texas Cars Direct, always very professional and courteous. Love the no hassle buying process and the quick paperwork. Will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealer sold the car out from under me
Sold a car out from under me. Had called several times over the course of 2 weeks trying to confirm when the vehicle would be cleared for pre purchase inspection. I was told over and over that it wasn't ready yet, it had just come in. I left my contact info and asked for a call because I was ready to buy. I finally got the OK to send over the pre purchase inspector that they recommended. He shows up the next morning and POOF the car is sold. Ridiculous. If you don't want to sell me the car just say you don't want to sell me the car. If you need down payment money to hold a car, just say you need down payment money to hold a car. But to string along for several weeks, then bail out at the end with the inspector standing there expecting to check this car out, that's just rude.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase