Mercedes-Benz of San Jose

Rayan, the sales person was great, but finance part not good. Too long of waiting for finance that made me to be 4 hours to be on the road since I was from out of town.

Mercedes San Jose delivering a great vehicle, at an affordable price, including a service program and customer service. I bought a 550 GL and the process was smooth.

Thieves in the finance department led by Kyle. He has stolen my money. Criminals. Avoid this dealership.

Hello. My experience was the best ever. The sales team was outstanding and knowledgeable. Friendly service and accommodating. The transfer made simple and the car is great. Thank you.

So easy to work with- they listen and understand you and treat you with respect. I highly recommend this dealership for all your automotive needs.

Car was ready for test drive as promised turned out to be what I wanted. Sales person was very attentive and helpful. The few items that needed correction was handled right away.

Joseph Ngo was amazing, excellent service as usual. Kyle in finance made the process smooth. I will continue to get my vehicles from Mercedes Benz of San Jose because I like the treatment they provide.

Great customer service and exceptional financial department. Very knowledgeable team and welling to make your purchasing experience excellent. Highly recommended as they have enough teams to help.

Earlier in the summer my car was broken into and they stole the key to my lug nuts. I felt insecure after that, thinking the thieves would come back for the tires, so I went to this dealership and had them replace them. Erwin, in sales, was friendly and efficient and he changed all the lug nuts for me, right there on the spot. I didn't have to wait at all. Jose Arellano, in service was also very knowledgeable and helpful in replacing my key, which had also been lost. This was a stressful time for me, since I felt afraid my car would get broken into again but the service Jose provided helped a lot, since he kept me posted on the status of my key and also helping to get me back in the shop asap so it could be taken care of quickly. I've had a few questions regarding my C300 since then and he is always willing to help me and answer my questions. In the past, I have also gone to Mercedes of Stevens Creek and the service there was not as memorable. Great job to the Mercedes of San Jose team! Your courteous and helpful customer service is highly appreciated and will definitely keep me going to this location versus any other for all my Benz's needs.

It?s been a while since we bought a new car and it was a difficult decision between a Porsche Cayenne and a Mercedes GLE 350, the Mercedes won. The insurance costs were the factor. Ryan our salesperson was highly professional and knowledgeable with a genuine personality. He went above and beyond to make the process run smoothly.