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McGrath Honda of St. Charles

(1,655 reviews)
Visit McGrath Honda of St. Charles
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 12:00am
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Sales Service
Monday 9:00am–9:00pm 6:00am–12:00am
Tuesday 9:00am–9:00pm 12:00am–12:00am
Wednesday 9:00am–9:00pm 12:00am–12:00am
Thursday 9:00am–9:00pm 12:00am–12:00am
Friday 9:00am–9:00pm 12:00am–12:00am
Saturday 9:00am–6:00pm 12:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (630) 797-9519 (630) 797-9519
Used (630) 338-0909 (630) 338-0909
Service (630) 338-0902 (630) 338-0902

Reviews

(1,655 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of St. Charles from DealerRater.

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The Sales person WONDERFUL (Steve Henton).

The Sales person WONDERFUL (Steve Henton). Pleasant, honest and genuine The experience at the Dealership , EXHAUSTING. I was there the first night for over 5 hours (that was AFTER i selected the vehicle). This is something that a person may only do 2-3 times in a lifetime. I surprised the process hasn't changed or improved since i bough my first care 32 years ago.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Purchasing a car with Pete Mattison at McGrath has been

Purchasing a car with Pete Mattison at McGrath has been such a great and painless experience! I'm so happy we came here to purchase our next new vehicle.

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  • Overall experience 5.0
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  • Shopped for a used car
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The dealership to go to.

The dealership to go to. The customer service and experience was great. Ask for Pete Mattison!!!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

This is the second time I’ve worked with Shane in the

This is the second time I’ve worked with Shane in the past 8 months. Based on our experience with him the first time, we wanted to make sure we worked with Shane again for our second car purchase. Shane makes the experience easy and enjoyable. He is extremely knowledgeable about the vehicles, and he is very attentive. Shane’s follow through is also very strong. I purchased my first car from him 8 months ago and have heard from him several times just check in and make sure all is well with the car. I highly recommend working with Shane!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Both Massimo and Daniel did a great job getting me into

Both Massimo and Daniel did a great job getting me into the car I was looking at. Their customer service and attention to the customers needs are outstanding!!!!

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  • Overall experience 5.0
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Nikhil and Aldo were a pleasure to work with.

Nikhil and Aldo were a pleasure to work with. Not only was I able to get the car I wanted but at a great rate. They’re both extremely calm and have an inviting demeanor to them. Genuinely, if you want a place with good rates, staff, and availability check this place out. They have the only reliable inventory I have seen in this entire state WITHOUT a crazy markup.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ananias was so helpful in helping me find a vehicle as

Ananias was so helpful in helping me find a vehicle as was Kevin and Chris. Will definitely be coming back to do business and I will be telling all my friends and family to come here as well.

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  • Overall experience 5.0
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Really nice customer service!

Really nice customer service! Very helpful and patient. Always worked with me and helped me get a good deal

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  • Overall experience 5.0
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We had a very pleasant experience buying a car today.

We had a very pleasant experience buying a car today. Nikhil was great, so helpful and patient and informative. I highly recommend Nikhil and McGrath Honda!

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  • Overall experience 5.0
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  • Shopped for a used car
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Was not happy about needing a new car after a tornado.

Was not happy about needing a new car after a tornado. They helped make sure I was taken care of and around a price I could afford at the time. Very sweet guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.