Reviews
They didn't actually have the advertised car in stock,
They didn't actually have the advertised car in stock, but said it was on order. After all of their unnecessary options and add-ons, the price was almost $10,000 more than advertised. There was no way that I would ever consider purchasing a vehicle from them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're genuinely sorry to hear about your unsatisfactory sales experience. Providing excellent customer service is of the utmost importance to us, and we deeply regret any disappointment you've encountered. Your feedback is valuable, as it allows us to address areas where we can improve. We would appreciate the opportunity to learn more about your specific situation. If you're willing, please reach out to us directly so we can gather more details and work towards a solution. Your satisfaction is our priority, and we hope to have the chance to make things right and regain your trust. Thank you for bringing this to our attention. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better.
My son and I both were looking for new Toyota Corollas.
My son and I both were looking for new Toyota Corollas. Me a LE and him a hybrid. Our first stop was Joe Myers. I had bought from them two Corollas before. We went in saying we were starting our search for a new car. They had no new vehicles. They brought us a used Corolla with 40,000 miles to drive. When we came back in they switched us to a salesman. He hand us each a paper with an offer. Mine was 30% over MSPR. I knew from on line what that was and the hybrid too. The hybrid was cheaper than the LE. We pointed this out to which the salesmen could only respond was that LE stood for luxury. The other Corolla's cost more, I know. I was confused by the high price that they could not explain. He was pressuring us to buy right then but we had questions as the price was so much higher than anything I had seen on line. I said that I needed to look so more (and go back to check to see if I was missing something). When he realized we were not going to buy right then, he ripped the papers with their offers out of our hands and walked off just leaving us there. We were shocked. So we got up and left. My son said that he would never return to Joe Myers-not even to service his car even though it is the closest dealership over the treatent we had. He went over to Fred Haas Toyota. They had cars in stock. Drove the hybrid and bought it. I am still looking for my new Corolla but I will not be dealing with Joe Myer. They left a very bad taste in my mouth and I would not recommend anyone go there looking for a car. All the other dealerships I have contact have given me a better offer (and they did not know what Joe Myers offered) on the very first offer to me. Be warned and go some place else.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're truly sorry to hear about your negative experience. Our team aims to provide the best service possible, and it's disappointing to learn that we fell short of your expectations. We take your feedback seriously and will use it as an opportunity to improve our services. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better.
Dealer that should be out of business!
I just saw post for RAV4 and then noticed its Toyota dealer next to my house, one that I avoid for all cost. Just read thru reviews, they will tell you all about this place, I am surprised that this place is still in the business, its over 10 years ago already since they tried scam me with posting some car for sale and then trying to sell me some other car. I see they are doing same thing over and over. Be aware! Read reviews and try to avoid this place. Fact that I live 5 mins from this place but still going to any other Toyota dealer for any needs, even when I am buying oil filter for oil change, tells you all.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better.
Worst dealership I have ever been to.
Worst dealership I have ever been to. They charge significant dealer markups. Very arrogant in their approach. Stay far away from this place. There are a lot of other Toyota dealerships in the area that will treat you the right way and not gouge. A lot of negative reviews surrounding this place and they are valid.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.
They gave me a 2018 subaru with a bad fuel pump and
They gave me a 2018 subaru with a bad fuel pump and blamed it on me after I had it for 4 days. Take it in they give it to me taken apart and instead of fixing anything like the new battery it needed they give me a completely dead battery. The service center is terrible and avoid Laura at any cost she is a terrible person all around. I beg you people please avoid this dealership at all cost. The are scam artists!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.
Went to Joe Myers Toyota in Jersey Village to test drive
Went to Joe Myers Toyota in Jersey Village to test drive a RAV4 salesman were immediately trying to sell me the vehicle. I was pressured lied to they took the sticker price off the window and put it in like a bar mode when I asked what the sticker price was they added $3000 to it went to the Find My after Partman the finance guy for me that cost me $200 talk to the customer relations guy. He told me to wait a couple days and he can see what he can do for me. That’s been two weeks so my next option is, I’m going to contact the better business bureau for deceptive trade practices.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.
Horrible experience.
I called about a used car they advertised and I made an appointment to see it. When I got there they stalled and asked a lot of questions about me and stalled some more and somebody else came in the room and asked the questions again and, an hour later, they showed me a different car. They didn't have a car like the one in the ad. Horrible dealership (at least the used car part) run by horrible people who love to waste people's time.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.
the worst place to go buy a car they cheaters liars never
the worst place to go buy a car they cheaters liars never go there again
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
we appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.
i’m not the person you need to suck up you know what u did now the time to make it right is now cuz i’m tell you she will right a review and u think i’m nice boyuhavent seen anything yet u guys know what y’all did to us and now does the world good luck
Yes the xxxxxxx Eric Alcee called and emailed 5 times a
Yes the xxxxxxx Eric Alcee called and emailed 5 times a day every day, sorry but people have to work. When that starts I'm totally turned off.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We apologize for any inconvenience caused by the excessive number of emails you received from our company. Our goal is to provide timely and informative updates to our customers, but it seems that we may have missed the mark in your case. We understand that receiving too many emails can be frustrating, and we want to assure you that we have taken steps to address the issue. We have implemented new measures to ensure that we only send necessary emails and reduce the number of unnecessary ones. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.
The goal wasnt to update but instead to make a commission, so you can tell that xx to someone else. I wont be doing business with your very pushy sales team. And thats why no one wants to give out their number. Enjoy your 1 star review. I wish i couldve left a zero.
I bought a used car in January.
I bought a used car in January. As of April 11, I still have no license plates. No one seems to care and they keep transferring me around the dealership. The car salesman was helpful, but now can’t be found. The title clerk, Patricia, who still uses a different name on her voicemail (I guess to avoid people), is aware and 30 days later - no phone or email contact. They could have least called to provide an update. I really regret this purchase!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to hear that you had a negative experience with our dealership. We strive to provide excellent customer service, and we apologize that we did not meet your expectations. We take all concerns regarding vehicle issues seriously, and we are disappointed to hear that the problem was not resolved to your satisfaction. We would like to work with you to find a solution to this issue. Please contact Leo Posada at 281-664-6022 or Lposada@joemyerstoyota.com and we will do our best to make this better.