Reviews
Annual service on my company truck
As always fast and friendly service from Chris Madison Knowing there is quality work and convenient to my work location and Chris always reminds me of and other up and coming services that need to be done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write such positive words about your experience! We're happy Chris was again able to provide you with fast and friendly service. We appreciate your business!
Service. Oil change and brake repair
I always receive the best quality and friendliest service at the best price in time. Great people and a great place to deal with. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We are happy to see that you are always provided with excellent service, and we appreciate your business.
Exemplary service and treatment of customer.
This is my second experience with this dealership and I couldn’t be more pleased with the customer service. professional, courteous and dedicated.I higjy recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write about your experiences with us! We aim to provide high-quality service for our customers, and we are glad to see that we're hitting the mark with your experiences. We appreciate your business!
Car trouble on vacation
My check engine light came on and AC went out while en route from PA to MO. We took our car to Carl Black and John was able to get it looked at same day. We were back on the road early the next morning. Very grateful that they were able to help us out so quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We know how life can sometimes throw a wrench into the best-laid plans, so we want to do our best to make things as convenient as possible for our customers. We are glad to see that your experience with us was a positive one. Thank you for your business and for the kind words!
May 7th service dept
Everyone in the service dept was helpful. Chris Madison was my service rep. They have a shuttle as well so I was able to leave my car and arrive at work on time. I recommend them with a 5 star rating
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We're glad we were able to help you carry on with your day while your vehicle was serviced. We appreciate your business!
Great service
Great service and sales staff. Chris and Terry were professional. I would recommend to anyone near the Nashville metro area. I will buy my next car from here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We are happy to see that you had a five-star experience with us. We look forward to seeing you again when the time comes to purchase your next vehicle!
Amazing
They were incredibly helpful. My car is brand new and has multiple lights come on for what seemed to be no reason. Chris was able to get me in quickly and help solve the issue seeing as I was a little worried!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to submit these kind words. We are glad to see that Chris was able to help you out, and we appreciate your business!
Great care of my Chevy Cruze
Quick, accurate assessment of what maintenance was needed for my 2012 Chevy Cruz. I was advised of all costs ahead of time and provided with options. I appreciated the courtesy and respect given by the full team —Chris, Terry, and everyone else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We strive to make all our service appointments as quick and convenient as possible, and we're glad to see that you had a five-star experience. Thank you for your business!
No Problems here
I have given Carl Black 5 stars because they are efficient and if they find something wrong with your vehicle that you didn't know about they will discuss it with you up front to see if you want to take care of it at that visit.Carl Black is very prompt and you don't have to stay all day waiting.Wednesday May 1,2019 my car was finished before I could nod of in the waiting area!.Zachary is very friendly and has you waiting to go almost as soon as he comes and gets you..Anything else that he reccomends,he does..I dont think I would go to another dealer unless it was an absolute emergency.KUDO'S TO CARL BLACK CHEVROLET!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We always want to make sure everything's in order with your vehicle after you've had it serviced here, and we are happy to see that you were provided with fast and friendly service. We appreciate your business!
Awesome Dealer with great service!
My experience at this dealer for both purchasing and servicing my vehicle was fantastic. Would definitely do both with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for submitting this positive feedback! We appreciate your business and look forward to assisting you with your vehicle needs again when the time comes.