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Ben Mynatt Buick GMC

(146 reviews)

Reviews

(146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ben Mynatt Buick GMC from DealerRater.

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Knowing it is done right the first time.

Made appointment in advance and requested service and state inspection with both completed in a timely manner and to my complete satisfaction. I am a long time customer who returns for service as needed due to the professional and technical expertise of all personnel at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your awesome review and for taking the time out to do so. We appreciate you being a long time customer and are so glad you are a part of the Ben Mynatt Family!!

Great buying experience

Chris King and all of the folks we interacted with at Ben Mynatt were a pleasure to work with. I will happily refer friends to this dealership. The 70 mile trip to Concord was worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for coming all that way to purchase at Ben Mynatt Buick GMC! We are so thankful you choose us and we are glad to have you a part of the Family. Thank you again, we truly appreciate your Business!

Great Service

Service was performed timely and professionally. ( Oil change and tire rotation. )

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Norman, thank you so much for your response. We appreciate you bringing your vehicle to us!

Service for my Camaro

It's a pleasure to do business with a company that has world class service. Ethan Tucker has been extremely helpful. We will continue to use this dealership !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jan, thank you for your kind words! We cannot express enough our gratitude towards your repeat business. Thank you so much!!

Excellent service

I could not ask for any better or more courteous service. Very accommodating. I will definitely use this service again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much Linda! We appreciate you taking the time to review Ben Mynatt Buick GMC. Thank you for your support.

Great Service!

Bob gave us fantastic service! We have been wanting to buy a large SUV for the past 2 weeks, and while the other dealerships where not getting back to us.. Bob stepped up and really helped us out! Thank you Bob! I know our travels in the next few weeks will be a great experience because of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your awesome review about Bob and your experience here at Ben Mynatt. We appreciate you taking the time to send in a review. Be safe in your travels!

Online Sales

I configured my vehicle online and sent the information to Stephani Hammond. She asked salesman Tony Stewart to research what it will take to find and get my vehicle. The two of them worked a deal to bring my ideal vehicle to the dealership in two days. Unbelievable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bob, Thank you so much for your response. It was so nice meeting you and we are so glad you love your new truck! Thank you for contacting us and purchasing from Ben Mynatt!

Good overall treatment by sales department

We were treated very well by the Sales Department at Mynatt. Their facilities are clean and well appointed and they answered our questions promptly and to the point. Great dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, Thank you so much for letting us know and we are so thankful you came to Ben Mynatt! If you need anything please feel free to let us know! Thank you again.

Great Online Help!

I reached out to Stephani Hammond with Ben Mynatt Buick and she was outstanding and very couresty. She was able to answer my questions in a very timely manner. Thanks Stephani for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

James, Thank you so much for your kind response! I am so glad you had a great online experience with us! I greatly appreciate you taking the time to send in a review about me. Thank you, Thank you, Thank you!

Excellent Service by Caring & Understanding Techs

I took my vehicle to Ben Mynatt because my wedding band had fallen into a small slot on the floor board of my vehicle. The guys were so nice and understanding regarding my situation. Not only were they thorough in their work, they were also quick! Words cannot express I thankful I am that they were able to retrieve the item that I had lost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your kind response. We are so glad that we were able to get that out for you. We are always here to help. If you need anything else please let us know.