Skip to main content

Ben Mynatt Buick GMC

(146 reviews)

Reviews

(146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ben Mynatt Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent Customer Service, Stuart Rayle is the Be

Stuart was so nice when I first called to ask about the vehicle. I went to purchase the vehicle and was given top of the line service. He came out in the ran to get me and my family out our car. He offered us snacks and drinks while we waited. He careful explained all paperwork to us. I will be sending many people to Stuart in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Jeannine for the great review! Welcome to the Ben Mynatt Family!

Customer

The individuals we worked with, Mr. Tony Stewart, Mr. Chris Fisher, and another young salesman, were so very nice and helpful! They got us the vehicle we wanted, at, we believe, the best possible price, helped facilitate all the paperwork and changes to our insurance to cover our new car, making this a happy, stress-free experience for us! We LOVE our new Buick Encore!! Thank you so much, Ben Mynatt Buick Team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Melony for your kind words with your experience with our sales department! Welcome to the Ben Mynatt Family!

it was a pleasure to buy a car from Ben Mynatt GMC

Ben Mynatt is an excellent dealership. My experience was very positive from the first time I called about a car I had seen online until I signed the papers for a new Acadia. The entire well trained staff was professional, friendly and very helpful. They make buying a car a pleasure instead of a nightmare.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you L Woodall for the great review on our Sales Department! We are happy that you are apart of the Ben Mynatt Family now.

Great People, Great Customer Service!

Tony Stewart is an excellent salesman. Very courteous and helpful with the purchase of my vehicle. He told me what could be done to my satisfaction, and made it happen. Every sales person was courteous and showed concern for my comfort while at the business. This business is not like a lot of other places that I have visited in my lifetime. There was no pressure, no directing me away from what I wanted, not a long and drawn out process. Truly customer oriented and they helped me achieve my goal of purchasing the vehicle of my choice. Thank you Mr. Stewart. Thank you Ben Mynatt GMC Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Milton, thank you for writing such a great review about your experience at our dealership! We appreciate your feedback and are pleased that your purchase experience left you completely satisfied. We always do our best to make sure all of our customers are happy and we look forward to seeing you again.

Great service.

Great people to deal with. Very knowledgeable, friendly and nice. Would recommend to anyone to buy a vehicle from and to get your vehicle serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Jim for the great review on our Service Department!

Awesome Experience

The experience was wonderful from beginning to end Rick Norton is an awesome salesman. He listened to all of our concerns and acted accordingly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're happy to know that you had such a positive experience while visiting our dealership and would like to thank you for giving us this fantastic feedback. We hope to see you stop by again soon. Thanks again, Debra!

Wonderful service!

I dealt with David in the Buick Service Dept when i was there to get my oil changed this week. He answered every question i had and was very polite and friendly. Awesome service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your kind words are much appreciated! Thanks for the review and have fun driving your vehicle.

Excellent customer service

Most all of my experiences with this dealership have been excellent. I have been most happy with the Buick service dept. They always go above and beyond to address my needs and even help me to prevent future problems. Over the years, Gary, Chad and Neil have been most helpful. Thank you. Debbie N.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Deborah for the great review!

Great selection from an independent dealer

Low pressure with upfront pricing. Josh explained the features of the vehicle and allowed the vehicle to sell itself. Josh arranged for a 24 hour test drive which allowed me to use the vehicle as it would normally be used. This resolved any purchase anxiety.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Great to hear that your experience with our dealership was great Stephen!

Outstanding CUSTOMER service

Outstanding customer service ..First class dealership...The salesman David and the financial department..( Betsy )do a OUTSTANDING job...I highly recommend the dealership.This is my first purchase with the dealership...I will be back...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Michael for the outstanding review on our sales process! Welcome to the family!