Reviews
David Baldovin and team were incredible.
David Baldovin and team were incredible. I’ve been buying vehicles from them for years.
David Baldovin and team were incredible.
David Baldovin and team were incredible. I’ve been buying vehicles from them for years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, Bryan, on your newest vehicle from Five Star Ford Carrollton. We appreciate knowing David and our team took good care of you. Your loyalty means a lot to all of us. Should you need our advice, don't hesitate to call 972-242-6415. Thank you for your endorsement and continued business. Best regards, Trey Russell, General Manager
David and Luis were awesome.
David and Luis were awesome. The bet truck buying experience ever. I will live in Florida and will definitely buy my next vehicle at this dealership
David and Luis were awesome.
David and Luis were awesome. The bet truck buying experience ever. I will live in Florida and will definitely buy my next vehicle at this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, bobkatrv10, for shopping with David and Luis at Five Star Ford Carrollton. Helping you fully enjoy your new Ford is now our goal. Don't hesitate to reach out to 972-242-6415. We can meet virtually to share our vehicle knowledge. Congratulations on your purchase and please stay in touch. Best regards, Trey Russell, General Manager
Had a smooth and easy transaction for a 2025 Ford Bronco
Had a smooth and easy transaction for a 2025 Ford Bronco Big Bend. Was made easy due to the help of Danny Forsee to go over everything necessary. Will recommend Danny to friends and family.
Had a smooth and easy transaction for a 2025 Ford Bronco
Had a smooth and easy transaction for a 2025 Ford Bronco Big Bend. Was made easy due to the help of Danny Forsee to go over everything necessary. Will recommend Danny to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alexpatti10, It is great to hear about your shopping experience at Five Star Ford Carrollton. Danny is a seasoned consultant focused on complete customer satisfaction. Be sure to stay in touch with him at 972-242-6415. Let our team how we can help you fully enjoy your new Ford. Congratulations and thank you for sharing! Take care, Trey Russell, General Manager
Around the end of June my clutch system in my car broke
Around the end of June my clutch system in my car broke (I have a dual clutch), so I got it repaired here. The work was not done to the manufacturers recommendation (to fix both clutch systems at the same time) while it was still under warranty. It ran well up until around August 8th (just under only 6 weeks after). August 15th it broke down again, due to the exact same reason. My car is now no longer under warranty and they are trying to charge me 4k for work that they didn’t fix right the first time! It’s now almost October and I still don’t have my car back!! Please save your money and time!! Go somewhere else!!
Around the end of June my clutch system in my car broke
Around the end of June my clutch system in my car broke (I have a dual clutch), so I got it repaired here. The work was not done to the manufacturers recommendation (to fix both clutch systems at the same time) while it was still under warranty. It ran well up until around August 8th (just under only 6 weeks after). August 15th it broke down again, due to the exact same reason. My car is now no longer under warranty and they are trying to charge me 4k for work that they didn’t fix right the first time! It’s now almost October and I still don’t have my car back!! Please save your money and time!! Go somewhere else!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I cannot say enough good things about my experience at
I cannot say enough good things about my experience at this dealer. Everyone from Jared Wingard(sales), Alexandra (accessories), and Mike(financing) were an absolute pleasure to deal with. They clearly advertised any dealer add on's, they offered a fair trade in value, a competitive interest rate (beat USAA pre approval), and they did not try to play any games or hide any costs or fees in the deal. Once you are close to closing the deal they bring in Alexandra to go over any and all add on options you could want. She was very informative but also not pushy at all in trying to up sell you on anything. She lays out the items and the benefits (with visual examples on site) and leaves it completely up to you on what you may want to add. I spent weeks shopping around at both Ford and GMC, came close on deals at other dealerships but they all ended up trying to sneak things in or flat out lie. I could not be happier with the transparency, service, and overall friendliness at Sam Pack's Five Star Ford in Carrolton! If you are in the market make sure to Call and ask for Jared!
I cannot say enough good things about my experience at
I cannot say enough good things about my experience at this dealer. Everyone from Jared Wingard(sales), Alexandra (accessories), and Mike(financing) were an absolute pleasure to deal with. They clearly advertised any dealer add on's, they offered a fair trade in value, a competitive interest rate (beat USAA pre approval), and they did not try to play any games or hide any costs or fees in the deal. Once you are close to closing the deal they bring in Alexandra to go over any and all add on options you could want. She was very informative but also not pushy at all in trying to up sell you on anything. She lays out the items and the benefits (with visual examples on site) and leaves it completely up to you on what you may want to add. I spent weeks shopping around at both Ford and GMC, came close on deals at other dealerships but they all ended up trying to sneak things in or flat out lie. I could not be happier with the transparency, service, and overall friendliness at Sam Pack's Five Star Ford in Carrolton! If you are in the market make sure to Call and ask for Jared!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, Chris, on your new vehicle from Five Star Ford Carrollton. We appreciate knowing Jared and your sales team helped you drive away satisfied with your shopping experience. Let us know if you need our technical or care advice at 972-242-6415. We are here to help you fully enjoy your vehicle. Thank you for your business and kind remarks. Best regards, Trey Russell, General Manager
Jared Wingard took excellent care of my needs.
Jared Wingard took excellent care of my needs. He was timely and very professional. Everyone at the dealership has been very friendly and totally upfront. Garett Tidman in the service dept. is the one I had been seeing for the last five years. He has always treated me well. Now when it was time to buy a new vehicle. Jared Wingard stepped in
Jared Wingard took excellent care of my needs.
Jared Wingard took excellent care of my needs. He was timely and very professional. Everyone at the dealership has been very friendly and totally upfront. Garett Tidman in the service dept. is the one I had been seeing for the last five years. He has always treated me well. Now when it was time to buy a new vehicle. Jared Wingard stepped in
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kimbaig47, We really appreciate you at Five Star Ford Carrollton. Both Jared and Garrett are great guys and are focused on taking care of our customers. It will be great to see you again. Whether it is a new vehicle or a service appointment, we look forward to hearing from you at 972-242-6415. Best regards, Trey Russell, General Manager
David Baldovin helped me out and did an amazing job!
David Baldovin helped me out and did an amazing job! The whole team was great throughout the process and hooked me up with a Ford F-150.
David Baldovin helped me out and did an amazing job!
David Baldovin helped me out and did an amazing job! The whole team was great throughout the process and hooked me up with a Ford F-150.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, e19marquez, for taking the time to recognize David at Five Star Ford Carrollton. He, along with our entire staff, hope you fully enjoy your new F-150. Stop by or give us a call at 972-242-6415 when you need our advice. Congratulations and thanks again for your business. Best regards, Trey Russell, General Manager
Great people at this dealer .
Great people at this dealer . Service was great , the advisor kept me informed on all things being done in a timely manner.
Great people at this dealer .
Great people at this dealer . Service was great , the advisor kept me informed on all things being done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, csmith01, for recognizing and endorsing the Five Star Ford Carrollton service department. On behalf of all the service staff, we want you to know we appreciate your loyalty. When we can be of service in the future, please reach us at 972-446-5000. Best regards, William Miller, Service Director
This was the best car buying experience I have ever had.
This was the best car buying experience I have ever had. David Baldovin worked with me over the phone to make the deal. When I arrived at the dealership, there were no surprises. I will definitely be using Five Star Ford and David again.
This was the best car buying experience I have ever had.
This was the best car buying experience I have ever had. David Baldovin worked with me over the phone to make the deal. When I arrived at the dealership, there were no surprises. I will definitely be using Five Star Ford and David again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David, We are so excited you shopped at Five Star Ford Carrollton! Thank you for trusting David Baldovin and our sales staff. We appreciate your business and look forward to hearing from you again at 972-242-6415. Best regards, Trey Russell, General Manager
This is the fourth vehicle I have bought.
This is the fourth vehicle I have bought. As usual, the purchase experience was excellent. Trey, Jared, Alexandra and Mike in Finance were all professional, friendly and very knowledgable. They made me a great deal with no back and fourth hassle. My Expedition was completed and ready for delivery as promised. I recommend Five Star Ford to everyone I visit with. Everyone in the service department has always been very accommodating as well. My business also buys all of our fleet vehicles from Trey. They take care of us with helping keep our fleet rotated and has the trucks we need in short order. Dennis Moser. Arch Energy Group, USA.
This is the fourth vehicle I have bought.
This is the fourth vehicle I have bought. As usual, the purchase experience was excellent. Trey, Jared, Alexandra and Mike in Finance were all professional, friendly and very knowledgable. They made me a great deal with no back and fourth hassle. My Expedition was completed and ready for delivery as promised. I recommend Five Star Ford to everyone I visit with. Everyone in the service department has always been very accommodating as well. My business also buys all of our fleet vehicles from Trey. They take care of us with helping keep our fleet rotated and has the trucks we need in short order. Dennis Moser. Arch Energy Group, USA.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Dennis, for your continued loyalty and friendship! We're so grateful you chose Five Star Ford Carrollton for both your personal purchase and your fleet business. We look forward to hearing from you for all of your automotive needs and questions. Please feel free to call us at 972-242-6415. We truly appreciate you and your business! Enjoy your new Ford! Best regards, Trey Russell, General Manager
