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Mr. Robert's Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–6:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oz Saenz gave us EXCELLENT customer service. He made our buying experience easy and quick. We will definitely recommedn family and friends to buy here.

Oz Saenz gave us EXCELLENT customer service. He made our buying experience easy and quick. We will definitely recommedn family and friends to buy here.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The dealer had the vehicle type I was looking for and has low miles for the year (2008) which was important for my purchase decision. The vehicle had been detailed well, the tires had good tread and had a recent oil change. Overall it looks like its in excellent condition. Also, they have their own garage/mechanics and stated they are ready to make right any mechanical problems with the vehicle. They were ready to deal and the sales process on purchase price as well as price on my trade-in vehicle was a good experience for me and not drawn-out and excessive as it is at larger dealerships.

The dealer had the vehicle type I was looking for and has low miles for the year (2008) which was important for my purchase decision. The vehicle had been detailed well, the tires had good tread and had a recent oil change. Overall it looks like its in excellent condition. Also, they have their own garage/mechanics and stated they are ready to make right any mechanical problems with the vehicle. They were ready to deal and the sales process on purchase price as well as price on my trade-in vehicle was a good experience for me and not drawn-out and excessive as it is at larger dealerships.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a cargo van a couple of weeks back. Oz worked hard to make sure that I got the loan I wanted from the bank I wanted.

Bought a cargo van a couple of weeks back. Oz worked hard to make sure that I got the loan I wanted from the bank I wanted.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Huge inventory, Easy to find what I was looking for. Really fair prices!

Huge inventory, Easy to find what I was looking for. Really fair prices!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was looking to buy a cargo van for work and they didn't have what I needed (price point) the first time I stopped by, so I told Oz (the salesman) what I was looking for. Within a week he had followed up with me, letting me know they had exactly what I was looking for that had just come in on trade-in, but it was filthy. I went down and looked and, trusting Oz at his word, bought the vehicle in a state of shambles but it ran strong so I went for it. Within a week, Oz had a brand new front seat and new windshield installed and a cleaning detail done to the interior to rival any cleaning I have ever seen. I couldn't believe it was the same vehicle. I will be back to Mr. Roberts and see Oz the next time I am looking for a work van. Excellent buying experience. Thanks, Oz!

I was looking to buy a cargo van for work and they didn't have what I needed (price point) the first time I stopped by, so I told Oz (the salesman) what I was looking for. Within a week he had followed up with me, letting me know they had exactly what I was looking for that had just come in on trade-in, but it was filthy. I went down and looked and, trusting Oz at his word, bought the vehicle in a state of shambles but it ran strong so I went for it. Within a week, Oz had a brand new front seat and new windshield installed and a cleaning detail done to the interior to rival any cleaning I have ever seen. I couldn't believe it was the same vehicle. I will be back to Mr. Roberts and see Oz the next time I am looking for a work van. Excellent buying experience. Thanks, Oz!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First used car purchase in a long time, everything went nice & smooth. Oz is great to work with, Definitely recommended!

First used car purchase in a long time, everything went nice & smooth. Oz is great to work with, Definitely recommended!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Was easy to deal with, and very quick. Will recommend to friends and family.

Was easy to deal with, and very quick. Will recommend to friends and family.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oz was very helpful, encouraging and worked well for us. We appreciate the NO Pressure helpful and honest way to deal with us.........................

Oz was very helpful, encouraging and worked well for us. We appreciate the NO Pressure helpful and honest way to deal with us.........................

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had a great experience working with Oz and the team at Mr Roberts Auto. They helped us find the right cargo van for our small business.............

We had a great experience working with Oz and the team at Mr Roberts Auto. They helped us find the right cargo van for our small business.............

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They worked very hard to get me financed. the van was in great shape and they even put it up on the lift so I could inspect underneath. I am very happy w/ the service I received.

They worked very hard to get me financed. the van was in great shape and they even put it up on the lift so I could inspect underneath. I am very happy w/ the service I received.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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