Reviews
Very pleased with Ryan Bosman professionalism and calm manner. This is our 2nd BMW purchase from Rusnak BMW with Ryan as our sales consultant
Very pleased with Ryan Bosman professionalism and calm manner. This is our 2nd BMW purchase from Rusnak BMW with Ryan as our sales consultant
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The salesperson, LeCoya, was a joy. She showed us CPO EVs and helped us get into an iX. When we took it home we realized the one we bought didn't have some features we thought were there. We went back the next day, and LeCoya and the good people at Rusnak actually found another car matching the packages we wanted and swapped the cars out! They went above and beyond what was necessary to ensure we were happy. We got out X7 there last year, and don't expect to go to any other dealership for any of our car buying needs! Shoutout to Janet in finance. She is a gracious as she is stylish. And to the genius tech, Roman, who was excellent at set5ing up our vehicle. All around excellent experience
The salesperson, LeCoya, was a joy. She showed us CPO EVs and helped us get into an iX. When we took it home we realized the one we bought didn't have some features we thought were there. We went back the next day, and LeCoya and the good people at Rusnak actually found another car matching the packages we wanted and swapped the cars out! They went above and beyond what was necessary to ensure we were happy. We got out X7 there last year, and don't expect to go to any other dealership for any of our car buying needs! Shoutout to Janet in finance. She is a gracious as she is stylish. And to the genius tech, Roman, who was excellent at set5ing up our vehicle. All around excellent experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Purchased a CPO through Rex who made the process easy and smooth. Rex was extremely patient with my negotiating. After negotiating I was in and out of the dealership within an hour.
Purchased a CPO through Rex who made the process easy and smooth. Rex was extremely patient with my negotiating. After negotiating I was in and out of the dealership within an hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Daniel, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager [email protected] (805) 267-8308 https://www.rusnakbmw.com
Darren never followed up with my order and I was disappointed coming in to discuss about it. Was thrown away he said "he was busy" and gave an attitude in front of my wife.
Darren never followed up with my order and I was disappointed coming in to discuss about it. Was thrown away he said "he was busy" and gave an attitude in front of my wife.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Everyone was polite and helpful, and I felt like they were trying to get my purchase done as quickly as possible for my convenience.
Everyone was polite and helpful, and I felt like they were trying to get my purchase done as quickly as possible for my convenience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had the pleasure of working directly with Nasir Khan and it was like family from the moment we met. I am getting my sixth bmw in a row I had a seven series then 4 640-650 convertibles and now on my second X-5 over the last more than 20 years. Love my bmws and Nasir is not only crazy knowledgeable about your awesome product but we developed a friendship instantly and not sure many can say that about a buying leading a car experience. He is the face of your dealership and I think you have an amazing person that speaks volumes about your dealership and I look forward to many more bmw outings and I will definitely look for my new pal Nasir to help guide me in my quest for the ultimate driving machine
I had the pleasure of working directly with Nasir Khan and it was like family from the moment we met. I am getting my sixth bmw in a row I had a seven series then 4 640-650 convertibles and now on my second X-5 over the last more than 20 years. Love my bmws and Nasir is not only crazy knowledgeable about your awesome product but we developed a friendship instantly and not sure many can say that about a buying leading a car experience. He is the face of your dealership and I think you have an amazing person that speaks volumes about your dealership and I look forward to many more bmw outings and I will definitely look for my new pal Nasir to help guide me in my quest for the ultimate driving machine
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
A+++ dealership! I’ve purchased cars from various Audi and BMW dealers this by far has been the most pleasant and smoothest experience. Lecoya and Stephen in the sales and financing department assets to the company.
A+++ dealership! I’ve purchased cars from various Audi and BMW dealers this by far has been the most pleasant and smoothest experience. Lecoya and Stephen in the sales and financing department assets to the company.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
By far, one of the best dealerships I’ve ever purchase from! I’ve dealt with various BMW, Audi dealerships, RUSNAK BMW by far has been the best experience. Preparation for my visit was well above par. The team’s customer service transparency, communication and thoroughness throughout the entire process was amazing. I drove over two hours to visit this dealership and they made the experience extremely enjoyable. Fully intend to purchase from again in the future. My sales advisor Lecoya definitely an asset to the company. Her customer service, attention to detail and expertise on the product is second to none. The finance team -Stephan was a pleasure to work with expedited the process without any issues. Thank you, RUSNAK team!!!!
By far, one of the best dealerships I’ve ever purchase from! I’ve dealt with various BMW, Audi dealerships, RUSNAK BMW by far has been the best experience. Preparation for my visit was well above par. The team’s customer service transparency, communication and thoroughness throughout the entire process was amazing. I drove over two hours to visit this dealership and they made the experience extremely enjoyable. Fully intend to purchase from again in the future. My sales advisor Lecoya definitely an asset to the company. Her customer service, attention to detail and expertise on the product is second to none. The finance team -Stephan was a pleasure to work with expedited the process without any issues. Thank you, RUSNAK team!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
By far, one of the best dealerships I?ve ever purchase from! I?ve dealt with various BMW, Audi dealerships, RUSNAK BMW by far has been the best experience. Preparation for my visit was well above par. The team?s customer service transparency, communication and thoroughness throughout the entire process was amazing. I drove over two hours to visit this dealership and they made the experience extremely enjoyable. Fully intend to purchase from again in the future. My sales advisor Lecoya definitely an asset to the company. Her customer service, attention to detail and expertise on the product is second to none. The finance team -Stephan was a pleasure to work with expedited the process without any issues. Thank you, RUSNAK team!!!!
By far, one of the best dealerships I?ve ever purchase from! I?ve dealt with various BMW, Audi dealerships, RUSNAK BMW by far has been the best experience. Preparation for my visit was well above par. The team?s customer service transparency, communication and thoroughness throughout the entire process was amazing. I drove over two hours to visit this dealership and they made the experience extremely enjoyable. Fully intend to purchase from again in the future. My sales advisor Lecoya definitely an asset to the company. Her customer service, attention to detail and expertise on the product is second to none. The finance team -Stephan was a pleasure to work with expedited the process without any issues. Thank you, RUSNAK team!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Renato, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusnak BMW. If you have any further questions, please don't hesitate to reach out! Ken Christ General Manager [email protected] (805) 267-8308 https://www.rusnakbmw.com
Rusnak is professional, service first, kind care, and easy to deal with! Our experience was the best car buying moment we have ever had. From now on, all cars in my family will stay in the rusnak group. Not kidding. It was outstanding.
Rusnak is professional, service first, kind care, and easy to deal with! Our experience was the best car buying moment we have ever had. From now on, all cars in my family will stay in the rusnak group. Not kidding. It was outstanding.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car