Reviews
Purchased a CPO through Rex who made the process easy and smooth. Rex was extremely patient with my negotiating. After negotiating I was in and out of the dealership within an hour.
Purchased a CPO through Rex who made the process easy and smooth. Rex was extremely patient with my negotiating. After negotiating I was in and out of the dealership within an hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Daniel, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
Darren never followed up with my order and I was disappointed coming in to discuss about it. Was thrown away he said "he was busy" and gave an attitude in front of my wife.
Darren never followed up with my order and I was disappointed coming in to discuss about it. Was thrown away he said "he was busy" and gave an attitude in front of my wife.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Everyone was polite and helpful, and I felt like they were trying to get my purchase done as quickly as possible for my convenience.
Everyone was polite and helpful, and I felt like they were trying to get my purchase done as quickly as possible for my convenience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had the pleasure of working directly with Nasir Khan and it was like family from the moment we met. I am getting my sixth bmw in a row I had a seven series then 4 640-650 convertibles and now on my second X-5 over the last more than 20 years. Love my bmws and Nasir is not only crazy knowledgeable about your awesome product but we developed a friendship instantly and not sure many can say that about a buying leading a car experience. He is the face of your dealership and I think you have an amazing person that speaks volumes about your dealership and I look forward to many more bmw outings and I will definitely look for my new pal Nasir to help guide me in my quest for the ultimate driving machine
I had the pleasure of working directly with Nasir Khan and it was like family from the moment we met. I am getting my sixth bmw in a row I had a seven series then 4 640-650 convertibles and now on my second X-5 over the last more than 20 years. Love my bmws and Nasir is not only crazy knowledgeable about your awesome product but we developed a friendship instantly and not sure many can say that about a buying leading a car experience. He is the face of your dealership and I think you have an amazing person that speaks volumes about your dealership and I look forward to many more bmw outings and I will definitely look for my new pal Nasir to help guide me in my quest for the ultimate driving machine
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
A+++ dealership! I’ve purchased cars from various Audi and BMW dealers this by far has been the most pleasant and smoothest experience. Lecoya and Stephen in the sales and financing department assets to the company.
A+++ dealership! I’ve purchased cars from various Audi and BMW dealers this by far has been the most pleasant and smoothest experience. Lecoya and Stephen in the sales and financing department assets to the company.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
By far, one of the best dealerships I’ve ever purchase from! I’ve dealt with various BMW, Audi dealerships, RUSNAK BMW by far has been the best experience. Preparation for my visit was well above par. The team’s customer service transparency, communication and thoroughness throughout the entire process was amazing. I drove over two hours to visit this dealership and they made the experience extremely enjoyable. Fully intend to purchase from again in the future. My sales advisor Lecoya definitely an asset to the company. Her customer service, attention to detail and expertise on the product is second to none. The finance team -Stephan was a pleasure to work with expedited the process without any issues. Thank you, RUSNAK team!!!!
By far, one of the best dealerships I’ve ever purchase from! I’ve dealt with various BMW, Audi dealerships, RUSNAK BMW by far has been the best experience. Preparation for my visit was well above par. The team’s customer service transparency, communication and thoroughness throughout the entire process was amazing. I drove over two hours to visit this dealership and they made the experience extremely enjoyable. Fully intend to purchase from again in the future. My sales advisor Lecoya definitely an asset to the company. Her customer service, attention to detail and expertise on the product is second to none. The finance team -Stephan was a pleasure to work with expedited the process without any issues. Thank you, RUSNAK team!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
By far, one of the best dealerships I?ve ever purchase from! I?ve dealt with various BMW, Audi dealerships, RUSNAK BMW by far has been the best experience. Preparation for my visit was well above par. The team?s customer service transparency, communication and thoroughness throughout the entire process was amazing. I drove over two hours to visit this dealership and they made the experience extremely enjoyable. Fully intend to purchase from again in the future. My sales advisor Lecoya definitely an asset to the company. Her customer service, attention to detail and expertise on the product is second to none. The finance team -Stephan was a pleasure to work with expedited the process without any issues. Thank you, RUSNAK team!!!!
By far, one of the best dealerships I?ve ever purchase from! I?ve dealt with various BMW, Audi dealerships, RUSNAK BMW by far has been the best experience. Preparation for my visit was well above par. The team?s customer service transparency, communication and thoroughness throughout the entire process was amazing. I drove over two hours to visit this dealership and they made the experience extremely enjoyable. Fully intend to purchase from again in the future. My sales advisor Lecoya definitely an asset to the company. Her customer service, attention to detail and expertise on the product is second to none. The finance team -Stephan was a pleasure to work with expedited the process without any issues. Thank you, RUSNAK team!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Renato, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusnak BMW. If you have any further questions, please don't hesitate to reach out! Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com
Rusnak is professional, service first, kind care, and easy to deal with! Our experience was the best car buying moment we have ever had. From now on, all cars in my family will stay in the rusnak group. Not kidding. It was outstanding.
Rusnak is professional, service first, kind care, and easy to deal with! Our experience was the best car buying moment we have ever had. From now on, all cars in my family will stay in the rusnak group. Not kidding. It was outstanding.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Professionals all around. They are the difference between a car buying process and a car buying experience.
Professionals all around. They are the difference between a car buying process and a car buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I believe his title was “general sales manager” his name was Robert. This guy was friendly at first but we soon realized he was just trying screw our family over. I would stay away from this dealership with this management involved.
I believe his title was “general sales manager” his name was Robert. This guy was friendly at first but we soon realized he was just trying screw our family over. I would stay away from this dealership with this management involved.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Jeremy, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our general manager at (805) 267-8308 so we can make your experience a positive one. Ken Christ General Manager kchrist@rusnakautogroup.com (805) 267-8308 https://www.rusnakbmw.com