Reviews
Clean dealer ship, friendly staff, and free snacks offered. The process was so smooth. I just wish it wasn't so far away from me.
Clean dealer ship, friendly staff, and free snacks offered. The process was so smooth. I just wish it wasn't so far away from me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a new 2026 RX350h from Hendrick Lexus. The sales team led by Jeff was top notch. Answered every question I had, kept me informed every step of the way, and they were very patient and respectful of my time. Great experience!
Bought a new 2026 RX350h from Hendrick Lexus. The sales team led by Jeff was top notch. Answered every question I had, kept me informed every step of the way, and they were very patient and respectful of my time. Great experience!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deacon, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are thrilled to receive your 5-Star rating and appreciate your kind words about Jeff. Congratulations on your new Lexus and welcome to our our Hendrick Lexus Charlotte family!
AMANDA, I like to give AMANDA a complement she’s been very professional and technology helping me because I’m not a technical person and I just think you should give her a raise AMANDA Rivera and she’s been very helpful and I’m glad I bought Lexus. Thank you.
AMANDA, I like to give AMANDA a complement she’s been very professional and technology helping me because I’m not a technical person and I just think you should give her a raise AMANDA Rivera and she’s been very helpful and I’m glad I bought Lexus. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Brian Dowless in service provided me with an excellent experience on our cars first service. We have used Hendrick Lexus for years now and bought a few cars from them. The staff, sales department, service department and parts department are all excellent. We are extremely pleased and would recommend this dealership to anyone.
Brian Dowless in service provided me with an excellent experience on our cars first service. We have used Hendrick Lexus for years now and bought a few cars from them. The staff, sales department, service department and parts department are all excellent. We are extremely pleased and would recommend this dealership to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Matthew, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Brian. Thank you for being part of our Hendrick Lexus Charlotte family and trusting us with your vehicle. We look forward to serving you again for all your future service needs!
Geron made my car buying experience great he was very knowledgeable and helpful and got me where I needed to be on the pice and Justin was super helpful and informative taught me everything I need to know
Geron made my car buying experience great he was very knowledgeable and helpful and got me where I needed to be on the pice and Justin was super helpful and informative taught me everything I need to know
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Brittany.pillion, thank you so much for the incredible review of Hendrick Lexus Charlotte! We are thrilled to hear that Geron and Justin provided you the 5-Star Lexus experience. We are truly blown away by your kind words and can't wait to share them with our team. Congratulations on your beautiful Lexus and we are so happy to welcome you to our Hendrick Lexus Charlotte family!
My experience was terrific. Eli the salesman, Amanda the technology expert and Chris were all great to work with. Buying a new vehicle can be very stressful but they all made it as stressful free as possible.
My experience was terrific. Eli the salesman, Amanda the technology expert and Chris were all great to work with. Buying a new vehicle can be very stressful but they all made it as stressful free as possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
LCH, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are thrilled to receive your 5-Star rating and appreciate your kind words about Eli and Chris. Congratulations on your new Lexus and welcome to our our Hendrick Lexus Charlotte family!
I cannot say enough wonderful things about the Hendrix Lexus dealership They are first class in every category It was a pleasure doing business with them, and I’m ecstatic with my car Geron Helling did a Great job selling Jackie did great job financing Amanda Riviera did a great job explaining the features of the car at delivery date
I cannot say enough wonderful things about the Hendrix Lexus dealership They are first class in every category It was a pleasure doing business with them, and I’m ecstatic with my car Geron Helling did a Great job selling Jackie did great job financing Amanda Riviera did a great job explaining the features of the car at delivery date
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laura, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Geron, Jackie, and Amanda. Thank you for being part of our Hendrick Lexus Charlotte family!
They took care of the issues I had and did the normal 75K mile serevice with great care and faster than I had anticipated. Overall a great experience.
They took care of the issues I had and did the normal 75K mile serevice with great care and faster than I had anticipated. Overall a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jjwebster622, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Josh. Thank you for being part of our Hendrick Lexus Charlotte family and trusting us with your vehicle. We look forward to serving you again for all your future service needs!
Dave Machold, did an outstanding job with my second service appointment . Very professional and friendly ! thanks Scott D.
Dave Machold, did an outstanding job with my second service appointment . Very professional and friendly ! thanks Scott D.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sed0hjt6, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Dave. Thank you for being part of our Hendrick Lexus Charlotte family and trusting us with your vehicle. We look forward to serving you again for all your future service needs!
Hendrick Lexus in Charlotte provides excellent service! Mike answered all of my technology questions. My car was ready within 45 minutes, including washing it!
Hendrick Lexus in Charlotte provides excellent service! Mike answered all of my technology questions. My car was ready within 45 minutes, including washing it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair