Reviews
My sales rep Jensen was very helpful. I’ve had a few issues come up since the purchase of my 2024 Accord and he has helped get them resolved.
My sales rep Jensen was very helpful. I’ve had a few issues come up since the purchase of my 2024 Accord and he has helped get them resolved.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
We are appreciative of your feedback and glad Jensen has been there to help get things resolved for you. His continued support after the sale is a reflection of the care we aim to provide every customer. Please don't hesitate to reach out should you need anything further!
Eric was very helpful and eager to help me find a car that I truly wanted. He was a pleasure to work with and very professional.
Eric was very helpful and eager to help me find a car that I truly wanted. He was a pleasure to work with and very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words about Eric and for taking the time to share your experience. His eagerness to help and professional approach are qualities that truly make a difference in the car buying process. We wish you many miles of enjoyment in your new vehicle!
Visited Crown Honda in Pinellas Park to lease my 2026 Honda CRV and Eric Harris is awesome. Thanks to his help as well as Sejad Gurdic for their very friendly demeanor and great customer service
Visited Crown Honda in Pinellas Park to lease my 2026 Honda CRV and Eric Harris is awesome. Thanks to his help as well as Sejad Gurdic for their very friendly demeanor and great customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We are appreciative of your feedback and grateful you took the time to recognize both Eric and Sejad! Their friendly approach and dedication to providing excellent customer service made your leasing experience a positive one. We look forward to the opportunity of serving you again!
This is my second car 1st was 2021 Pilot, now Honda Civic for my grand son. Your sales man Joseph Sutnick is the best. He help me on 1st car now 2nd car. I even recommend him to walk in customers. He is very good, explained everything that I have to know about the car. He didn’t rush me and answered my questions direct to my questions. You need more sales person like him. He stayed with us till the end of sales. I will definitely recommend him to my family. Congratulations Joseph Sutnick good job👏👏👏
This is my second car 1st was 2021 Pilot, now Honda Civic for my grand son. Your sales man Joseph Sutnick is the best. He help me on 1st car now 2nd car. I even recommend him to walk in customers. He is very good, explained everything that I have to know about the car. He didn’t rush me and answered my questions direct to my questions. You need more sales person like him. He stayed with us till the end of sales. I will definitely recommend him to my family. Congratulations Joseph Sutnick good job👏👏👏
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words and for choosing us again! We're thrilled to hear that Joseph provided such an outstanding experience for both your Pilot and now the Civic for your grandson. We truly appreciate your continued trust and look forward to serving you again in the future!
Excellent service by randy for maintenance service. Efficient and helpful. Plan to go back again
Excellent service by randy for maintenance service. Efficient and helpful. Plan to go back again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind review and for choosing Crown Honda for your maintenance needs. We're delighted to hear that Randy provided excellent and efficient service, and we look forward to welcoming you back again soon.
Shopping at Crown Honda was a pleasurable experience with no stress or pressure. Very helpful and curteous staff from the sales to management to finance team. Highly recommend! Nikolay Velikov did an amazing job at helping me get the exact car/model I wanted and for a great price. He took care of me after the sale ensuring I had no concerns or questions and helped schedule application of add-ons I purchased within the next week.
Shopping at Crown Honda was a pleasurable experience with no stress or pressure. Very helpful and curteous staff from the sales to management to finance team. Highly recommend! Nikolay Velikov did an amazing job at helping me get the exact car/model I wanted and for a great price. He took care of me after the sale ensuring I had no concerns or questions and helped schedule application of add-ons I purchased within the next week.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and 5-star review! We're thrilled to hear you had a stress-free experience with our team. Nikolay will be happy to know he made such a positive impact. If you need anything else in the future, we're always here to help.
I have used Crown Honda service for 5 years and this year I have had problems with the sticker that they put on the inside of your windshield after you get your car serviced. All my checks were green. I go by those stickers to make sure my care wear, and tear is in good shape, so when they are green, I assume they are good. This last month, I spent 850.00 on a battery, breaks, and rotors. All of these were checked green on my sticker, so I thought all was good. I emailed Matthew Gordon and have heard nothing from them. I find this horrible business, and unacceptable.
I have used Crown Honda service for 5 years and this year I have had problems with the sticker that they put on the inside of your windshield after you get your car serviced. All my checks were green. I go by those stickers to make sure my care wear, and tear is in good shape, so when they are green, I assume they are good. This last month, I spent 850.00 on a battery, breaks, and rotors. All of these were checked green on my sticker, so I thought all was good. I emailed Matthew Gordon and have heard nothing from them. I find this horrible business, and unacceptable.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I would like to update my review because the dealership did reach out to me to explain the situation. Crown Honda explained to me that the machines they use sometimes mismark the correct box on the window sticker. Also, that the breaks can be in the green range but driving at least 5000 can change the color from green to red. Not sure if that is true, but I am not a mechanic.
I’ve been a customer of Honda for many years! Recently I relocated to St. Petersburg and was so excited to find Crown Honda! Enver Bedric, Rick Beard and Isabell Rojas were amazing. Great customer service, very helpful and friendly. I would highly recommend Crown Honda and their team!
I’ve been a customer of Honda for many years! Recently I relocated to St. Petersburg and was so excited to find Crown Honda! Enver Bedric, Rick Beard and Isabell Rojas were amazing. Great customer service, very helpful and friendly. I would highly recommend Crown Honda and their team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Caryn, than you for your positive review and recommendation! We are honored to have had the opportunity to work with you, and we are glad Enver, Rick, and Isabel provided you with 5-star service. Our guests' satisfaction is our top priority. Please do not hesitate to let us know how we may be of further assistance to you.
Great experience, all staff members knew their product, all concerns addressed by Jonathan ortiz, sales manager great person professional. Will recommend both to my friends and family.
Great experience, all staff members knew their product, all concerns addressed by Jonathan ortiz, sales manager great person professional. Will recommend both to my friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Priscilla, thank you for your positive review and recommendation! We are glad Jonathan provided you with a 5-star experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Not a terrible dealer. But not as good as initially seemed. They play the car buying game via “lying by omission.” If you plan to buy a car from these folks, make sure you have a check list of all encompassing questions, because they aren’t disclosing anything voluntarily. For example, they did not disclose the true condition of the vehicle we purchased. My daughter and I arrived after a 4 hour drive to find a car riddled with paint defects, blemishes, scratches and dings. Makeup caked into every interior crevice, black marks on the headliner, baby seat marks in the leather, and marred up plastic trim. On a 2025, CPO car with only 15k miles. Looked like it spent its life in a grocery store parking lot or xxxx’s Kitchen. I saw this stuff immediately. It was never disclosed during negotiation. It was barely acknowledged upon arrival. They even sent a walk around video with no mention. I thought the price was solid because they were an honest dealer who focused on volume rather than gouging. I was wrong. They also omitted financing options until I forced their hand. Started at 8.8% on a CPO, 2025, 15k miles. “Oh that’s the Wells Fargo rate, we don’t add any dealer reserve to that.” I suggested I’d co-sign, are their other options? “We just got one back from Honda at 8.5”. They B.S.’d me a whole quarter point. So generous. No other offers, no strategic suggestions, those were my options. So I applied to USAA and PNC. One came back with an approval at 5.29%. I call the finance department back to ask how they prefer funds to be delivered. “Oh wait, we have a local credit union that can get you 5.21%, how does that sound?” So you see, this dealer likes to lie by omission. The sales and finance people are friendly. Willing to work over internet and text. Seem totally honest and above board. Where other dealers are like, “the price is the price, we aren’t budging on our $2000 dealer fee, go pound sand.” This dealer appears to negotiate. And they did come down on their price to meet mine. They adjusted their fees to do it. But I arrived, saw the condition of the vehicle, and understood. We bought the car. I knew the cosmetics could be addressed. And they were, by my trusted detail shop, for another $600 in cleaning, buffing, and ceramic coat. There were flaws that could not be fixed though. If the vehicle wasn’t CPO with the low mileage it had, never would have bought it. The dealer did us dirty by omitting key facts about the deal. In both condition of the vehicle and financing options. Be wary. Photos: these are just a few photos of blemishes. The car was riddled with them. I gave up after the first few. There were white marks all over it. Some of the black marks were small dents that don’t show well in pics. The vehicle looked great at 10’. On the drive home my Daughter noticed makeup caked into the shifter plastic and in crevices and cracks all over the center console, she noted it as “gross”. This vehicle had a rough lease. I can tell you that. She’ll be well cared for now
Not a terrible dealer. But not as good as initially seemed. They play the car buying game via “lying by omission.” If you plan to buy a car from these folks, make sure you have a check list of all encompassing questions, because they aren’t disclosing anything voluntarily. For example, they did not disclose the true condition of the vehicle we purchased. My daughter and I arrived after a 4 hour drive to find a car riddled with paint defects, blemishes, scratches and dings. Makeup caked into every interior crevice, black marks on the headliner, baby seat marks in the leather, and marred up plastic trim. On a 2025, CPO car with only 15k miles. Looked like it spent its life in a grocery store parking lot or xxxx’s Kitchen. I saw this stuff immediately. It was never disclosed during negotiation. It was barely acknowledged upon arrival. They even sent a walk around video with no mention. I thought the price was solid because they were an honest dealer who focused on volume rather than gouging. I was wrong. They also omitted financing options until I forced their hand. Started at 8.8% on a CPO, 2025, 15k miles. “Oh that’s the Wells Fargo rate, we don’t add any dealer reserve to that.” I suggested I’d co-sign, are their other options? “We just got one back from Honda at 8.5”. They B.S.’d me a whole quarter point. So generous. No other offers, no strategic suggestions, those were my options. So I applied to USAA and PNC. One came back with an approval at 5.29%. I call the finance department back to ask how they prefer funds to be delivered. “Oh wait, we have a local credit union that can get you 5.21%, how does that sound?” So you see, this dealer likes to lie by omission. The sales and finance people are friendly. Willing to work over internet and text. Seem totally honest and above board. Where other dealers are like, “the price is the price, we aren’t budging on our $2000 dealer fee, go pound sand.” This dealer appears to negotiate. And they did come down on their price to meet mine. They adjusted their fees to do it. But I arrived, saw the condition of the vehicle, and understood. We bought the car. I knew the cosmetics could be addressed. And they were, by my trusted detail shop, for another $600 in cleaning, buffing, and ceramic coat. There were flaws that could not be fixed though. If the vehicle wasn’t CPO with the low mileage it had, never would have bought it. The dealer did us dirty by omitting key facts about the deal. In both condition of the vehicle and financing options. Be wary. Photos: these are just a few photos of blemishes. The car was riddled with them. I gave up after the first few. There were white marks all over it. Some of the black marks were small dents that don’t show well in pics. The vehicle looked great at 10’. On the drive home my Daughter noticed makeup caked into the shifter plastic and in crevices and cracks all over the center console, she noted it as “gross”. This vehicle had a rough lease. I can tell you that. She’ll be well cared for now
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase